The event your facility held with Carli Lloyd was very enjoyable for my family and so well run. I…read morewas very impressed with how your facility handled the meet and greet. I haven't stopped speaking about the event, how personable and organized your staff was as well as warm and welcoming to everyone attending. If I know of anyone in need of your services I will definitely recommend CareOne at Hamilton. Thank you again for giving the community this opportunity.

Care One at Hamilton hires foreign employees who don't understand the english language well, nor do…read morethey speak it well. The Executive Director knows her employees can't understand english well, yet she still hires more foreigners anyway. She doesn't do her best to help families or her staff, take care of the loved ones placed in her care. She creates a hostile work environment for her employees and only cares about what she needs to do to keep her job. Not the best place to place your loved one if you care about them.

Quaint, homey atmosphere. Friendly and inviting. Lovely small community family vibe. Please call…read morefor a tour or virtual tour.

This maybe good for severely disabled seniors needing memory care, but it wasn't a good fit. Home…read moresetting, with no apparent activities. It was very sad.

Accela My family member was in there. It's a dirty…read moreplace.They don't take the patients to the bathroom or help brush their teeth. In the month he was there, we never got to speak to a doctor though it was requested several times. Physical therapy is a joke. None on the weekends & just maybe a half an hour a day the other 23.5 hours you're laying in bed Don't put your family here!!!!!

I was in Atrium for about 2 weeks in April of 2020 to learn how to walk and take care of myself…read moreagain. There are not enough nurses and some are very cranky. The aides do not always respond. I asked for diarrhea medicine, which had to be doctor approved. That took quite awhile. Then the nurse was too busy to go to the pharmacy to pick it up! It took about 14 hours for me to finally get it. They wake you around 6 to take your meds. The place is entirely TOO WARM!! I had a very hard time sleeping because of that. The food gets 2 stars out of 5. The RWJ HOSPITAL had better food. I was very bored. Because of Covid there's nothing to do but watch TV 24-7. I liked the physical therapist and therapy but I could have used MORE of it every day.

I have not had any experience at rehabs or nursing homes until my uncle had a few health issues. He…read morehad to stay here for 21 days, and I was able to visit on most of them. I was told that this is considered a short term facility and he would eventually go to a long term one. Over the course of his stay my rating ranged from 2-4 stars and until observing the operation of the new place he was in, I had nothing to compare it with. But let's start with the positives. The physical therapy dept was very good. On several visits I had a chance to see how well all of the therapists worked with the residents here. It kind of gives family members hope when they see their relatives trying to regain their strength and mobility. I also saw a wide range of nurses, nurses aides and other employees. In most cases they seemed caring and professional, some really stood out too. The reason for the low rating is not about the staff as described above, but one person in particular. And one issue that was so simple to correct I feel like an idiot for not thinking of it myself. There was an orderly( not sure if that's the correct term) who on the second or third day of his stay seemed to have some anger issues. He was combative with me when all I wanted was to see that my uncle was safe from falling out of his wheel chair. When he came back a second time because I wanted to leave, he basically threw my 90 lb 95 YO uncle into his bed. Upon seeing this I got a supervisor to intervene, I did not post a complaint but am still considering it. Perhaps more disturbing than this action, was what he told me before any of that happened. An hour earlier when he was removing the lunch tray, he looked me straight in the eyes and said, "you know he's not leaving here, right". Well, I've had other experiences with family members close to death, sometimes you know and sometimes you don't. But to hear this from an employee seems cruel and unhelpful. The other factor for the low score is that my uncle was prone to trying to get out of bed or out of his chair by himself. He fell several times while here, including on his last night! No one had the foresight to put a padded mat on the side of his bed. But guess what, the new facility did just that on day 1. Has it not been for that one interaction, this would have been a quick 3 star review. I'm not sure what other short term facilities in this area are like, but I'd probably try out other ones before returning here.

My wife was in there 3 times and all 3 times we had nothing but problems. She ended up going back…read moreto hosp all 3 times because of infections and medical problems, I asked the staff for 2 days in row to call 911 to transport her back to hosp. and they refused. On 3rd day after arguing with them they finally called an ambulance in witch it was so bad my wife was in a state of confusion and not knowing anyone witch was a side affect from antibiotics they give her for 8 days. They're under staffed and don't attend or give medication to patients on a timely basis, when you try talking to a nurse they walk away from you or just say they don't have time right now. terrible able

Excellent care from nurses and aides for my mom who had a stroke in 1981…read more All in house care by appointment.

From the owner: LIFE St. Francis is the newest healthcare choice for elders living in Mercer County and sections of…read moreBurlington County. We are a Program of All-Inclusive Care for the Elderly (PACE), which can assist elders to live safely at home while being helped by a team of healthcare experts.

My husband was here after a hip replacement. The facility was dirty, dingy and depressing. The…read morequality of care left much to be desired. The staff was few and far between, not enough staff. The nursing staff was rude, uncaring, and everything was too much bother. Had to call for the gentleman in the next bed many times. The response time was terrible. We left before our time was up and was told our insurance might not pay because of this. My husband told them it would be a "cold day in hell before we paid them anything." I went to rehab at Community Hospital in Toms River. They have a separate section for rehab, and you have to be approved. They were Clean, Caring, and what people should expect at all facilities!!!!

My Mother is 86 years old. She was in this facility for 22 months too long! When she arrived, she…read morewas happy-go-lucky. When she left, she was very unhappy, always upset and miserable. This is the WORST facility in the area! The carpet is dirty, it smells and the whole place is filthy. Most of the staff and some of the residents are very RUDE. They don't even speak to you, even if you say hi. A few residents even harassed my Mother over BINGO! I spoke to the administrator regarding this matter several times and he did nothing. I had to threaten to call the local police department to file charges before this was rectified. The food is HORRIBLE. My Mother basically survived on PB&J and yogurt! She lost 16 pounds and became dehydrated while she was there. This was of NO concern to the staff or head nurse, until I started noticing and complaining about it. If she ate, she ate, if she didn't, she didn't' and they could care less. My Mother was very bored most of the time. There is no place to go and she was basically left in the main dining room all day watching TV unless she wanted to stay in her room. There was no stimulation, very little interaction and hardly any activities. With that being said, my Mother seemed to be losing her ability to have a conversation. I feel that these people are being neglected, to say the least. After looking for another facility for almost a YEAR, I am happy to say that my Mother is OUT of there. She is much happier and I can see a big difference in her already. Her new doctor did routine BW and tested her urine. She is dehydrated, has a UTI and also has some kind or organism in her urine. I was told that this has been festering for a while. If left untreated, she would have been hospitalized and may have become septic, WHICH IS LIFE THREATENING! This is basically a warehouse for your loved one to DIE. People were dying left and right. One woman fell out of the hoyer and ended up in the hospital. She died a few days later. If you care about your loved one, GO SOMEWHERE ELSE! God help the people that don't have any family or advocate to help them! I GIVE THIS PLACE NO STARS! RUN AS FAST AS YOU CAN!

If y'all have a family member(s) at Arcadia Nursing & Rehab Center please go there and check on…read morethem. The food is horrible, they are just giving them enough to keep them alive (not to nourish their body)... The staff: nurses & CNAs do not care for the individuals they're suppose to be caring for. I will be contacting the state and making a formal report and I hope they shut this facility down. I feel bad for the people that don't have anyone to speak up for them; they treat their patients like shit, it's trash all over the floors. I had to come up there and tell the staff that my mom was bleeding from her incision and she's been bleeding for 3 days now and they just kept putting bandages over it instead of seeking medical advise. Thank God I got my mom out of there cause they would have killed her. I had to call 911 to get her transferred to the ER and she will not be returning to this he'll hole ever again.

Wonderful facility and compassionate staff sets this family run nursing facility apart from the…read morerest. They are very accommodating and individualize care to fit each patients needs. From rehab to long term care I recommend Arcadia to everyone in the Mercer County area.

Very unprofessional. The aid my family was given did not have experience plus she complained…read moreoften. I was very taken back as I felt this was a reputable business. Very disappointed would not recommend their services.

We tried this service, wanted a home health aid to help my mom who is dying. We were told we were…read moregetting a nice aid. The aid shows up, doesn't smile, barely makes eye contact and has a poor attitude. We have a cat, we were told the aid wasn't allergic to cats. All of a sudden, she's allergic to cats. The nurse assured us we would get another aid, well them them a time. They came back with a different time. I feel like this company has lack of communication with each other. They tried to get us back, but we couldn't trust them. Not after sending a lying aid.

Wow is this a hidden gem! Gorgeous community with even better service and atmosphere! Always…read moresomething to do. Staff is off the charts friendly and attentive! The memory care neighborhood is incredible!

From the owner: Heartis is a one-of-a-kind place for one-of-a-kind people. Like you…read more Our communities are intentionally designed with your tastes, your interests, and your well-being in mind. They cater to the life you're used to living and provide an inviting and inspiring atmosphere for your vibrant personality. When you open the door to Heartis, you open the door to more of the engaging, exciting, and fun experiences you've always enjoyed. You also open the door to an extended support system. New neighbors become new friends and passionate team members provide personalized care. In every way, we're committed to giving you room to be you. So we're proud to say that we're different because you're different.