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    AZ West Builders and Communications

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - AZ West Builders and Communications

    Architectural design

    Architectural project management

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    1 year ago

    Fantastic customer service! Would highly recommend. Fast, friendly and honest. All you can ask for

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    People searched for Architects 314 times last month within 20 miles of this business.

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    Michael Rust: Architect

    Michael Rust: Architect

    (7 reviews)

    I was hesitant to contact Mike because I had a small, relatively low budget project. My house had…read morea large garage that was not that attractive. It was also focus point, taking away from the attractiveness of the house. To my surprise Mr. Rust was receptive, kind, funny, and humble. He told me immediately to call him Mike. He came up with a design that was amazing, and completely transformed the garage into a cohesive unit with the house. Not only were his rates reasonable, but his work was quick. I couldn't be happier and have gotten lots of compliments. Working with him was easy and a joy. I highly recommend him for any project. If I build another house he will definitely be my architect

    I reached out to see if Michael could give me a quote on plans for adding a front and back patio…read more Michael's conversation was jumping all over the place and within minutes started to belittle me barely knowing anything about me or my project. I tried to keep on track with a professional business inquiry but it got to the point where Michael was so incredibly rude he laughed at me multiple times. I finally had enough and called him out on his foul attitude and disrespectful demeanor. He changed tune for a moment but was still quite aloof. I decided to end the call as we were no longer engaging in anything related to architectural plans. I will not be using him and do not recommend his services. Michael, I'm surprised I have to say this but don't speak to other humans like that.

    Nest Design - Phoenix Custom Home

    Nest Design

    (5 reviews)

    Update in response to my initial feedback. After several months of working with Nest Design LLC and…read morereceiving little to no communication in response from the business, it's owner, or employees - I reached out to Nest Design LLC to see if the business would respond to a new work order inquiry. Like clockwork - the business responded IMMEDIATELY - under the belief that they had a new customer. Upon discovery by the business that they were actually communicating with one of their paying customers who they are currently ghosting, the business owner threatened legal action against me for my complaints and feedback. Which is very interesting - because the complaint and feedback is in relation to their lack of communication which they continue to prove is an issue for their paid in full clientele. Rick has built into his contract that you'll communicate with him BEFORE posting negative feedback online. Text messages from me to him on 08/25, 08/26, 08/29, 08/30 and 08/31 with no response is proof of my attempts to reach the business PRIOR to posting negative feedback online. There are several other instances between when we first entered a contractual agreement in late 2021 to today where attempts were made by the consumer to reach out to the business which the business and business owner ignored. My experience has left me feeling like Nest Design LLC cares about profits, not the people it serves and the business owner is unable to accept responsibility for lackluster performance and communication.

    Rick was recommended through my general contractor and he did the plans and submittals to county…read morefor the remodel and addition. The plans were done quick and submitted to the county in a timely manner. The review process was timely due to the county. The permit is approved and construction has begun. Overall we are happy with the design we put together and I'll will update when the project is complete.

    AZ West Builders and Communications - architects - Updated May 2026

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