Excellent service! Our drivers were both very helpful and pleasant. For the pleasure of being…read moredriven in a Chevy Suburban or better vs the competitions crowded old Ford Transit for a few extra bucks... there's no contest! On time, easy to schedule. Vince Drives you the best choice!

Vince is the best thing going in Arizona, 5 stars for sure!!…read moreVehicles are awesome, drivers are great and always on time!

Driver literally tried to steal half my food, lied to me about how long he had to "wait" for one…read moreorder (it was out and in the back of his car within five minutes where he said it took 45 minutes), and tried to DOUBLE charge me for having to go back to the store the next morning to pick up the rest of my groceries AFTER the dispatcher told me there would be no extra charge.

Taxi driver literally stole my food, after trying to over charge me, as he stated he had to wait 21…read moreminutes. This was already prearranged with dispatch and she cleared it for 20 minutes to pick up food. So I tried calling dispatch, but they never answered. I had to call the police

Don't rely on these guys to get you to the airport on time. Over an hour and 15 mins late for a…read morescheduled shuttle. Called twice to check and see where our driver was, dispatcher had zero answers as to why our driver was late. We were told 10-15 min wait, called back and another 15-20. Poor communication.

I have used this shuttle service over 15 times in the last 3 years and have never really had any…read moreissues or problems. But when I used this service last week they upset me greatly. I had a 9am flight, and always in the past I have been placed on the 6-7am shuttle (and never had a problem). This time however they called the evening before and informed me I was to be pick up at 4am (5hrs before my flight). When I asked why so early, that they have always in the past put me on the 6-7am shared ride shuttle, when I had a 9am flight, I was told and I quote "you purchased a shared ride, if you would like to purchase a private ride for $69.00 we will pick you up at 6am. I told them no, I would keep my shared ride and take the 4am pick up. As it turned out the shuttle picked me up at 3:30am. I don't know if this is their new policy, but I would highly recommend that you make sure of your pick up time before you book and pay for your flight.

The worst ever. Paid for a round trip to sky harbor. Was half anhoir late going there and…read more sncelled the return trip last minute. Will never use then again

Louis gets it done!…read more I had a tight transport window from deeeeeep south Maricopa, about a mile off the 8, water gets trucked in... very far from sky harbor. And Louis got me there right on time. We chatted and had a fun time getting to the airport. Highly recommended. Super chill but on it. Just a great experience the whole time. Great communication with his office scheduler, every detail was checked and confirmed. I was impressed as a frequent traveler. Call them and schedule your transportation

A1 is a ripoff and grossly overpriced. They charged $260.00 roundtrip from Casa Grande to Tucson…read moreairport, where other shuttle companies charge $180.00 - $190.00. When asked about the overpriced fare, their ridiculous response was Tucson is twice the distance as Phoenix and they only charge $40.00 more. Tucson airport is only 25 miles farther away than Phoenix. So with their price gouging practices and lame excuse about the distance between the airports I will never use or recommend this company. They also use the name A-1 Shuttle.

I used this shuttle service last November 2018 and found Colleen to be friendly, courteous,…read morethorough and pleasant when stating my needs. I just called again for service next week "round trip" and again very pleasant and thorough in verifying flight times and dates. I had Dan as my driver and requested him again. I felt very safe which in this day and age is concerning. I give Colleen and Dan 5 STARS!

I can not recommend this company enough. They are very responsive, great rates, super clean…read morevehicles and very professional but friendly drivers. We used them during our Spring Break trip to Scottsdale for airport pickup/drop off as well as an all day trip. We had a late arrival and had our daughter in tow, I was very pleased to land and immediately get a text from the driver that they were there and ready when we were. The communication was very good and we grabbed our bags and met them at the door. Heather was our driver and she was such a joy. She's also a parent and I think she recognized that it had been a long day. She interacted with our five year old during the 30 minute ride to our hotel and we were really grateful for that. She also picked us up when our trip ended and remembered our daughters name and that she needed a booster seat. We also had a driver for a jeep tour that we did and had them for about 7 hours. Our driver was Sam and he was very kind and helpful. When we arrived for our tour it was a little confusing where we needed to be and Sam hopped out and went to figure it out for us. He also helped us with finding a place to eat. We didn't expect the tour to run as late as it did and while we were out he researched some places we could quickly get into without a reservation. That was such a great help and unexpected. There was a lot of driving involved and we ended up keeping Sam for longer than expected but it was all handled smoothly and it was so great that we could relax and let him handled getting us around. We later learned that he had purchased a booster seat for his vehicle when he learned our daughter would need one. It's this kind of thoughtfulness that really made our trip to Scottsdale memorable. We will definitely use them again and highly recommend them to anyone visiting the area.

The service was impeccable! Robert, our driver was such a professional and a gentleman. He made our…read moretrip so fun and everything ran smooth. The communication and follow through of this company was by far the best. Thank you for making our birthday surprise party so unforgettable. We highly highly recommend using Dial Transport

The drivers are friendly and their prices are wonderful. They always try to get me where I need to…read morego as quickly as possible and the wait time is never to long.

From the owner: Airport shuttles available from Phoenix to Tucson. Discounts available. Taxi rides within Casa…read moreGrande and surrounding areas.

Now, let me preface this by saying I'm a masochist. If you relate and pain propels your pulse,…read moreAirport Shuttle of Phoenix is for you! If you like "good" customer service, someone who does what they say they'll do, or a company that actually provides the service you've paid for, stay far away from Airport Shuttle of Phoenix. Here's what I mean. After a "perfect" (for some people) trip rafting the Grand Canyon, I was in need of some suffering. Everything went too well. Nobody got sick. Nobody fell out of a raft. People even enjoyed swimming in the frigid Colorado River. Nobody even complained about the oppressive heat. People are so basic. Anyway, after a disappointing trip filled without any disappointments, I was overjoyed to experience the shambles that is Airport Shuttle of Phoenix. When our pre-booked, pre-paid shuttle never arrived, we found out that our trip had been cancelled! Without any warning! Without any notice! The person we spoke with at the company even hung up on us when we asked if there was any way they could help us! A masochist's dream! Stress, anger, frustration! Take that, otherwise perfect rafting trip. Getting stranded with just a few hours until our flight got me irrationally randy. Five stars and hats off to you, Airport Shuttle of Phoenix. You truly are horrible at what you do. From one masochist to a business that's appalling, hats off. Never change.

Terrible. We booked a private ride for 10a pickup, paying over $200 for two of us. We were asked if…read morewe would do a shared ride at 9:30 instead. We said yes because it was our only option. At 8:45, the driver called to say he was arriving right then, which was 45 minutes before the rescheduled 9:30 time. We rushed out the door to find that we were in a small SUV that had every seat full and we had to sit in very uncomfortable, close quarters in a back seat with carry on bags in our laps for 2 hours. This was not the service we paid for. Not to mention, The other two people we were sharing the car with had also initially arranged for private rides as well. Now to address the rude behavior of the driver. No apologies for being 45 minutes early and after we were assured there would be plenty of room for all luggage (I doublechecked when texted about a shared ride), the driver basically tossed luggage into the back seat with us and said there was no room, so we wound up with luggage on our laps, making the cramped conditions even worse. I emailed the company my concerns and they said that since service was already rendered, they would not offer a refund but instead offered a discount code. A discount code is useless as I will never use this company again.

4.5 miles from PHX - Phoenix Sky Harbor Airport = less than $25 (including 20% tip= $23.68 total…read moreamount charged to my cc card) I arrived from LA to Phoenix yesterday and a VIP Taxi was the only one at the Taxi curb. Hassan (sp?), an older man, greeted me right away and offered to help me with my bags. His cab was very clean with a bottle of hand sanitizer available to his guests. Before we started to drive off, he put on a mask, which I appreciated - especially during this covid pandemic. When asked, he was wonderful about describing the areas I pointed out on the way to my destination. I arrived to my destination and my exit was quick and easy. A receipt was provided. Later that day, our group of 4 had to get to another destination in Scottsdale. We contacted both Uber and Lyft and were quoted 23-28 minutes. With 2 tweens in tow, we thought it would be fun to see which driver would show up first. After several attempts with different drivers of each company, waiting in the Arizona 100+ degree heat outside for 45+ mins, we gave up and went back inside. Once inside, I found my VIP Taxi receipt and called. They assured me they would send a taxi immediately. I asked if they could give us notice when they were 10 mins away so we could have time to head down to the lobby before they arrived and they agreed. I want to be fair and write another review for that driver - Raul. Overall, with this first initial experience, I had a wonderful experience and would highly recommend VIP Taxi from Phoenix Airport.

SUPER BAD EXPERIENCE My driver was falling asleep in the middle of the street, very expensive, I…read moredon't recommend it at all. I'm never going with them