Would not have given any rating but that is not possible. Cannot comment on electronic repairs but the current Axent is not only clueless as far as turntables are concerned, they are also dishonest. I stupidly paid the invoice ($391.00) for work on my Linn and then discovered they had actually done nothing but couldn't be bothered to return or fight but thought I should warn others. read more

Poor ongoing experience with Axent Audio and especially Kelly's customer service experience. Axent offered and agreed to repair a family heirloom equipment piece and received it back several weeks later (cost 180.00) with the same power problem. Delivered it back and they charged another 100.00 and I still had the same problem several weeks later. During the few months it took to repair, with several follow up calls I had been led to believe it could be repaired, only to have Kelly cover his tracks and not provided any service receipt/description on request. Each phone call he said it would be ready and would call back, only false promises who Kelly blamed on his serviceman for not turning up. Poor experience and very disappointing 250.00 down and not a thing to show for a deceased family possession I would have loved to hear again. read more

I'm fairly sure Axent Audio is some sort of Mecca for audiophiles; every time I've been in there's been a few people just hanging about, not obviously buying anything, but just looking and listening to different types of speakers. I suspect these people just come in here to feel amongst their kind, as it's not the sort of thing you can do hanging out in the stereo section of Harvey Norman. The people who work here are obviously the biggest audiophiles of all, which is probably as you want it for a shop that sells and repairs stereos and hi-fi equipment. You probably will feel embarrassed bringing in the broken- arse mini-system you bought on a "red spot special" from Farmers here, if only because it will definitely pail in comparison to all the beautiful units they stock, but once you get over that, they will fix it for you and have it up and running again quick smart. If you're looking to buy, just let them know what you want, and importantly, how much money you want to spend ("Oh, I wasn't really thinking of spending $10,000 on one speaker") and you're bound to get some sort of item of audio beauty. Just don't mention that you're going to use it to play your J.Bieber collection on, I suspect they would cast you out of the shop. read more

Axent Audio Services - Frontage - High Fidelity Audio Equipment Near Me - Auckland, AUK

They've been here for years. And before here somewhere else down the road. They specialise in speakers, but can fix anything. Recently I've realised that I was a mug taking my gear anywhere else ( And I have some horror stories. believe you me. Cliff The Butcher hahaha. Nevermind) Well done for lasting the distance. And like all support agents, it's the huge floor space of parts and stock that makes this place so amazing in the age of imports and warranties. Thank you axent Audio!!! read more

This is the best place in Auckland if you care at all about audio. No one has a better range of great gear, especially old school stuff, seen the odd reel to reel audio player or 8 track while browsing around in here. If you need any equipment fixed, this is the place to do it. I've seen pro audio equipment companies coming in to get their stuff repaired. Visit if only to hear what music should sound like from whatever their current turntable setup is. read more

A 30+ year Akai unit comes out of its storage space complete but turntable needs repair. Sourced these guys and know enough to know these guys are special. Told my partner to take the system (its his) to these guys they're the guru's of audio-mania.. must be. Some $380 later the unit comes back with everything operating like new. I collected the system made in Japan I was told in the late 1970's. The clarity of sound is exceptional. Amplifier, equalizer, turntable, tape-deck operating like new. I have pumped the volume and you can feel the tremble of ohms under your feet. To do justice to this place you need time to appreciate what is in store here. I am in awe thank-you guys read more

I took three munted Linn drive units to Axent 7 working days ago. Each of these units would have cost me $300ish to replace, so this was a bit of a last ditch attempt to avoid splashing lots of cash and I wasn't expecting too much. However, the units were delivered back to me this morning in fully working order after some reasonably major surgery. Wonderful! And the cost? Howsabout a delivered total, including GST, of $140. Utterly amazing. Most plumbers charge that as a call out fee! I cannot speak highly enough of these guys - long may they reign! read more

I have been a long term customer of this crowd, unfortunately not any more. I bought a brand new harmon kardon amp of these guys 3 years ago, 1 year ago it blew up so it was sent out to the service agents through Axent. 6 months later the amp came back after being delayed because of a financial dispute between Axent and the service agents. Whilst still in Axents store the amp was tested and blew up again, so Axent returned to the service agents for repair again. 3 months later the amp was again returned to Axent , this time still unrepaired and with the frontage of the unit now damaged. I decided to make a claim against my contents insurance which was accepted but I was asked to provide backup from Axent to support my claim. Three months later Axent are refusing to provide me any backup in order for my claim to proceed. They still have my damaged unworking amp, the service agent is refusing to fix, and Axent simply want to sweep this issue under the carpet and do nothing further, meanwhile I cant claim insurance because Axent wont provide info to my insurance company, and my amp is now in worse condition than when it was dropped off 12 months ago, and I still haven't got it back I have spent $14k in this shop on equipment over the years , NEVER AGAIN. Great sales team , promise you the world when they are selling gear, but men of straw when there is a problem which involves them read more