Axel and his team are absolutely the BEST!! After visiting with Axel for ten minutes I knew we had made the right decision in choosing his office. The personal attention you receive from Axel's team will be like no other experience you have ever had with your insurance agent and their team. After meeting with Axel he found several gaps that our previous agent had not pointed out or discussed with us. Not only did Axel find the gaps, he immediately started looking for ways to fill the gaps without the need for us to reconfigure our budget to meet our insurance needs. If for nothing else, go visit him once for the amazing cookies he will give you from Cookies by Design. The cookies will get you in the door, but it will be the commitment you get from Axel and his team that will blow you away and give you the peace of mind that he is the right agent for you. Side note- not only are they on the top of their game with insurance products but they can help you with any financial products you may be interested in as well! read more

Axel and his team know what they are doing - and they are truly here to help life go right. When I switched to Axel's office, he was prompt, engaging and wanted to learn more about me, my experience and my insurance needs. He is always willing to give me a call, communicate via email or spend as much time as is needed to go over my current insurance to ensure it's a right fit. He also keeps his eye open for opportunities he sees to ensure my coverage and financial needs are fully taken care of. In addition, I've had to make changes to my policies and his staff is well-equipped, very responsive and makes changes happen quickly. You can't go wrong with this office!! read more

My fiance and I are currently looking for our first home. We had absolutely no idea where to start when it came to loans and everything that goes into buying a loan. We decided to schedule a meeting with Axel after attending a first time home buyers seminar and were not disappointed. Axel made sure that we understood every detail of a home loan, every option that we had, and everything that would happen after completing our pre-qualification application. We would definitely still be lost if it hadn't been for his help! read more

Axel and his team recently helped my wife and I obtain a mortgage for our new home through State Farm bank. When we were mortgage shopping we had no idea that State Farm offered home mortgages. We were thrilled when we found out that they could offer us the most competitive rate and having worked with Axel over the years we knew that his team would make sure that everything went smoothly. Great experience!!! #axelismyagent read more

I recently had a flood and filed my first ever homeowner's claim. Axel, his staff, the claims rep, and the claims adjuster all did a top notch job. The process couldn't have gone any more smoothly. Being a senior citizen, this was a very stressful situation for me but everyone I worked with helped to relieve all my stress. Thank you Axel and State Farm!!! I highly recommend State Farm Insurance & the Axel Jimenez Agency. read more

Axel's office is phenomenal. We transferred our business to his office after our previous agent relocated. His team not only found several gaps, but patiently walked us through each of our policies to ensure we understood and selected the right options for our needs. His team is very detail-oriented, demonstrates great communication, and sincerely cares about the customer. We couldn't have chosen a better agent's office. read more

Axel's office has helped me navigate renter's insurance, a new car purchase, a collision, a trainsition to a new agency office, and even a fraudulent claim filed against me. The staff is second to none and their customer service is delightful. Insurance is usually linked to stressful situations, but I never felt anything less than confident when I worked with this agency. I would highly recommend to anyone. read more

I have been with Axel's Agency for over a year now, and I love how friendly and effective they are. They always answer my phone calls with a smile on their face and take care of what is needed. From changing my due date to updating my coverages when needed. They explain things well and I feel they truly do care about their customers. If you are looking for an Agent, I would highly recommend Axel's office. read more

My wife and I switched to State Farm health, life, and auto insurance through Axel and he has been our greatest representative as he is 200% accommodating even to the smallest issues. We will remain part of his business for years to come. We even have our mortgage through him and he is taking care of everything for us and he stays on top of thing proactively! read more

What a great experience working with Axel, Maria, and Jodi. They were all so responsive in providing insurance options, answering questions and making things easy to understand. I really appreciate how they all took the extra time to reach out, make contact and make me and my wife feel welcomed. You will not be disappointed working with them! read more

Very engaged agent and staff. Always prompt in either returning an email or with information in response to a conversation or question. I had a somewhat unique policy scenario that went beyond what I would consider a standard customer circumstance. He and his staff spent the time to understand and help us get the right product for our needs. read more

It is clear that providing top notch customer service is important to Axel. He and his staff are friendly, patient, professional, knowledgeable and make their customer feel valued in every interaction. Axel sincerely cares about doing what is best for his clients. He listens carefully to understand their story and their financial needs. read more

There I was... schlepping the sopping wet carpet out of my basement. Who drives by? With a shop-vac? and proceeds to get his own hands dirty? If you are looking for an agency that is willing to "participate" when you need it most - Axel and team are the way to go. read more

Axel and his staff are absolutely great! No matter what questions we had about adding new policies, updating or changing old policies they answered every question without hesitation. Glad to have them help us when things go wrong. read more

Great agent! Great office staff and their attention to the client's needs is amazing. I would highly recommend Axel and his agency to anyone looking for a great local State Farm experience. He has my business for a very long time. read more

i Just signed up for SFPP through Axel's office. I never really considered this convenient benefit until they recommended it. A quick phone call and it was taken care of in minutes. I appreciate the service! read more

Axel and his staff have been so helpful to us over the years! His office runs like a well-oiled machine; super organized and thoughtful with recognizing every life event! Thank you for making life easier! read more

The fellow that runs this place, Axel Jiminez, is a condescending jackass. I'll take my business to somewhere where they're not utterly sure they're better than me. read more

I recently switched to their office. It was a great decision. They are always available and super responsive. I highly recommend Axel and his team. read more