Repairs still in progress, having a good experience. Slow…read moreprogress due to insurance, mortgage company, the mail and supply chain.

First and foremost, be CAREFUL when you use this company. If you want your roof repaired/replaced…read morein a reasonable amount of time, be careful. We had extensive time delays, poor work, and dangerous materials left on our property. I would not recommend this company. This is my first experience having a home owners claim and I rarely write a review. My husband travels for work and I am a teacher with 2 young children. Unfortunately, I foresee this issue costing our family more money in the future. I would also hate for anyone to have to go through what we did with this company. We had our roof inspected after a hail storm hit our neighborhood in early May. We have had many storms and just never filed a claim. JD was our contact person with TX Sky Exteriors. My husband and I shared that we had weathered many storms but had not filed a claim. JD said he had a great deal of experience in similar situations and was able work through things with the insurance company. Our date of service got pushed back 6 times. In September we were notified that JD had been in accident earlier that month and was no longer our contact. This was terrible news and we wanted to be understanding. We waited, emailed, called and rarely had anyone return our email/call. Then the weather was terrible and we got pushed back again, and we were told the insurance company was taking their time. We have USAA and this is not typically the case. This was easily the worst experience with a company I have ever experienced. Phone calls/texts were not returned. When the roof was finally replaced, they damaged our gutters, left shingles in our pool, carport, and yard. Large nails and metal linings were in our side yard and front yard. We have two young children we didn't let them go in the front yard for over 3 weeks concerned they would step on a nail. They left a piece of metal on the carport that thankfully we were able to remove before it worked its way off and fell on a vehicle. Finally, they finally came back this month. Nine months later we have finally stopped finding nails and had the yard and some gutters have been repaired. The shingles are lifting on the left lower side of our home. The service man who came out stated, that was not within his area of expertise. I just have NO words. I am a person who researches and calls references. I had no red flags. A roof replacement should not be the most frustrating and exhausting experience. It should not be this hard to have an old roof replaced. I feel it is my responsibility to share our experience and prevent this from happening to someone else. I only hope this company will make things right. We need the shingles fixed, gutters fixed, and metal trim fixed. Our roof is the worst on the block and it is "new." Disappointed teacher and family.

Used them for a backyard patio upgrade and they did an amazing job. Clay was great and communicated…read moreevery step of the way . They came in under budget and on time . I will defiantly use them again .

Clay the owner came out and gave me and my wife a quote for our remodeling project. He arrived late…read morewith no text or phone call. He rushed us through the process. We finally received a quote over a week later and it was extremely high in comparison to others. When I called him to discuss it he was rude and dismissive. We decided to go with another contractor and have been happy about the results. I would not recommend this company.

Jeff and his team worked thoroughly and quickly to be sure our water issues were gone. Prior to…read morethe replacement, he even called me on a rainy day to be sure we didn't have any water coming in. His team problem solved an ongoing issue we have and made necessary adjustments to be sure we wouldn't have any more issues. When additional damage was found in the walls, his team worked quickly to remove the damaged wood and wall. We would highly recommend CopperTree Roofing and Construction.

Would not recommend Copper Tree Roofing & Construction. They came out and looked at replacing my…read moreroof on a rental property I own that was damaged by hail in 2019. They sent me an estimate which I thought was a little high. Then they said they needed $11,000 down as a deposit! I have had two other roofs replaced on other property and both times not a dime was requested as a deposit. I spoke with several people in the business and they said they have never heard of a company asking that much for a deposit and warned me against doing business with them. To make matters worse, I had another roofer go over to give me an estimate and he sent me back a photo of Copper Tree's yard sign they had placed in my front yard. I had never authorized them to put their sign in my yard and I was pretty upset to say the least. I had told them I was not going to use them to replace my roof and yet they put their sign in my yard because they new I did not live at the property and probably wouldn't know about it - a very sneaky and underhanded thing to do. So I called owner Jeff and told him to go over to my house the same day and remove his unauthorized yard sign. He started arguing with me and said he would not remove it and became very belligerent with me. He was being vindictive because I had told them I was not going to use his company to replace the roof. Be aware that Texas is one of the few states that do not require roofers to be licensed so you really have to be careful when hiring a roofer in Texas. And really be suspicious when they ask for a large deposit up front (like $11k). Attached is the photo of their sign in my front yard they put without my permission or knowledge and owner Jeff is now refusing to remove.

HI DEF Exteriors did an excellent job on my roof replacement. They were very responsible and…read moreresponsive from beginning to the finish of the work. Ishmael and Mourissa did an excellent job of communicating with the Insurance company to coordinating and completing the work in a timely manner. I am very appreciative of the work and effort to ensure the work was done correctly and to my satisfaction. Highly recommend!!!

Ismael's lack of professionalism caused me so much stress that I had a miscarriage. After months…read morefighting with my home insurance and the appraiser he recommended did nothing, I had to do all the work. I received the check and Ismael would not answer my calls or text. He blocked me after 2 days of trying to contact him. To him it was just another roofing project he ghosted and was replaceable but to me it caused me everything. If your project won't make him a lot of money he will ghost you.

Southwest Door & Window installed new Milgard windows in our house several years ago. When we…read morestarted having some issues and reached out for their support, no one replied. Just recently again I reached out for information and service, received an automated reply with a promise to return my message ... but NOTHING. Maybe Southwest Door & Window is no longer in business. They are certainly not running things like they want to stay in business. Reading other reviews shows this to be a recurring complaint. Avoid this business!

Last October Southwest Door and Window installed two patio doors at our home. On November 10 I…read morenotified them that the lock did not function. The panels on the doors began to separate soon after. After numerous phone calls and emails a couple of repair attempts were made. A promise to correct the problems was made except now phone calls and emails to Brandon are all unreturned. I do not recommend using this company.

We had our roof replaced. Fantastic work. Great communication and an absolute pleasure to work…read morewith.

Service was excellent. The owner Kevin was very knowledgeable and attentive to my needs. I save a…read morelot of money on my insurance due to the material they used on my house. Their work was so good, that I consider them my roofer for life.

We were referred to Opus from a neighbor who used them for work on their home. We were Remodelling…read moreboth our home and our corporate offices. My wife and I thought by doing both projects at the same time we could obtain better pricing and service from one contractor. Long story short, we had talked to a couple of other companies and though they seemed knowledgable and/or good enough there was just a noticeable difference. Opus is a first class organization, they are obsessive with details and follow up. There were problems and hiccups no doubt during each phase of each project but they handled them head on without hesitation. They did not deviate from the pricing they committed to at the onset of the project, which was another big and pleasant surprise. Their employees were clean and I feel comfortable with these individuals in my home. I even came home to find my SUV washed because one of the drywall gentleman got it dusty moving material in and out of the garage. So he washed it:) In closing, our home is beautiful and our office is elegant. If we do need anything or any work in the future, Opus One Design Build will be getting my business.

I have been more than impressed with this company - and not just because of the work, which was…read morebeautiful, on time, and well done. I am most impressed with the guest service, which appears to be their primary focus. The contact, the follow up - just the calls and texts to make sure that I was satisfied. Top notch company, top notch people. Would definitely recommend and I will be using them again.

They did an awesome education job and did servicing on all of our equipment. They were priced…read moreextremely well compared to others I called for quotes. Tech was presentable, friendly, explained everything and fast. They will do it from here on out! Service was excellent from Quote to Payment!

Amazing customer service. Very helpful, knowledgeable and professional…read more They have a lifetime customer. The prices were reasonable also. Charles