Wife and I had a couples massage. The lady I had was Monica and she was fantastic ! I didn't care…read morefor the room to wait in before our appointment, other people there waiting too. Kind of uncomfortable for me but then again that's me. My wife really enjoyed herself too.

This is top notch service and relaxation. The hotel staff is very welcoming. The spa is accessed at…read morethe 7th floor.

I've been a member at the Crescent Spa for years, and I can honestly say this place is so much more…read morethan just a spa. After losing my family in the July 4th floods, I was met with an outpouring of kindness and compassion from everyone here. They sent me flowers, froze my membership for six months without hesitation, and consistently showed me care and understanding during the most difficult time in my life. Megan, the director, along with every member of the staff especially Rosy and Maria has been absolutely incredible. Their support has been genuine, thoughtful, and deeply appreciated. It's rare to find a place where people go above and beyond in such a meaningful way. The Crescent Spa has always been somewhere I could relax and recharge, but now it holds an even deeper place in my heart. I will always be a dedicated member.

The spa is long past its prime. Face it - the spa experience is a splurge but this was not: use…read morethis cramped locker area to undress while we tour others by. No dressing area except a cramped toilet to use they instructed. Rest before your treatment?- the area could Comfortably hold 12 people and a group was already there. Cramped, old, services nickle & diming the guest: you ask for a $50 add on scrub- the say pick one spot ,no extra time and not more than one spot----No thanks.Wont be back. They need to up their game.

This place is amazing. My back hurt so bad I could barely breath and a 1hr massage (not the Swedish…read moreone, the other one) completely fixed it. I've been here many times. They are also very kind. Great prices too!

Wow - had a 45 minute back massage here and it was excellent. Very strong and just what I needed…read moreafter a day at my desk.

I had Linda for a massage and she was great! I will definitely be back! I got the Swedish massage…read moreand it was very relaxing.

Lisa is really amazing. Call and ask for her she helped with my neck and shoulder pain.read more

First place I've been that has a scalp massage add on which changed the relaxation experience for…read moreme. They also close at 11PM which is what we all need after a long day!

This place is magic!! All their masseuses especially Kevin & Allen who I go to regularly really…read moreunderstand pressure points and difficult deep tissue massages. They remember your problem areas and take away all your pain everytime. They accept walk ups & appointment. Very conveniently located & great price! So grateful for them.

I've been seeing Aryana (first at Elevate Massage and now at Saunahouse) for about three months. I…read morecame in for a sports massage for a groin injury that I'd been suffering with for about 9 months. I walked in with a pain threshold of 7 out of 10 and left at a 3. We worked on the issue over three sessions and got it down to a 0. I re-injured it badly lifting my 70 pound dog and it took us about 6 weeks to go from a new 9 out of 10 pain threshold back down to a 0. In that time, I also injured my wrist. I didn't think she'd be able to help there since the wrist is so bony, but she was able to heal that in about 3 sessions. Remarkable. In our sessions, she would point out the places where my brain was not signaling properly to my muscles. I'd go home, enter that into ChatGPT and get physical therapy exercise to work on to restablish that connection. I have seen swift muscle improvement this way. Also, her technique is so gentle. Never once have I winced or had to brace myself (and I've walked into that room limping and in pain). She once told me she's learned to be effective with gentle pressure from her time working with fibromyalgia patients. I waited to post this until I was healed and no longer need to see her every week. She can be a little tough to snag a spot with, but nothing crazy. If you are in pain, book a sports massage with her, follow her protocol and she'll fix you right up. She did for me, 3x in 3 months. Simply amazing. You can book her at Elevate Massage, but she works out of Saunahouse about a block down the road. So I'm cross-posting this on both sites.

HIPPA violations with their forms and required information. Rude front desk. Not a comfortable…read moreenvironment. Massage therapist was nice and helpful but overall the experience was not one I will ever return for.

The technician, Abe, is magic! He gives a great massage! I workout a lot and my muscles are always…read moretense. I walk out of a massage from him and I can move my neck and shoulders much better. it's like magic. I highly recommend going to see him. I just wish I could go every week!

This place was very unprofessional and parking was so far and they didn't let me contact somebody…read morewhile they were in a spa

Since we were staying next door and our friends were staying here, we hung out here as it had the…read moreresort Feel and more to offer. Therefore, my friend and I went to the spa. I had a "custom" facial and gel manicure. Initially, reception checked my friend in and forgot me. So she didn't give me the sandals or locker. No biggie. Then the manicurist came and got me. No offer of a glass of water or anything by either one, at this point. I had her manicure and it was fine/ the gel color selection was not good. My friend also had the same mani and agreed. They need to broaden the color selection. They didn't really have any nice nude or neutral colors. The colors were either too light or too bold. Then She just sent me on my way with no instruction. I had to go back to reception, who then gave me sandals and apologized for previously missing that. She brought me back to put on a robe and wait in the relaxing area for the facial. They have room temp water and some banana chips and craisins to snack on and some magazines. **note this area is co-ed. I go in for her facial and it was good, I've definitely had better for a lesser price. One frustrating thing is she kept trying to upsell me to another facial that was $100 more! If I'm going to do the works and get product, it's going to be at my normal, local spot vs on vacation. I may have overlooked it but I didn't realize until I was in the waiting area and someone else was checking out and heard reception state that the gratuity was already included. I think it was 18-20%. So note on that, if you're thinking of giving a cash tip to the person providing your service. I would not go back. I've experienced more attentive staff and a better experience elsewhere and for less money.

It's taking me almost 3-weeks to conjure up enough courage to write a public review on somewhat of…read morea private experience. This situation was bad and now the bad feeling around it all keeps compounding as the spa manager hasn't returned my call for 5 days now. I scheduled a scrub & massage and was pulled into an 8:00 PM appointment. I didn't specify male/female therapist, so that is a lesson for me (although I don't normally care). When I arrived, I was walked to the seating area and was given a paper to fill out. One of the elements noted that the therapist may not perform any chiropractic type adjustments at any time (which in reading I thought--- that's odd why would a masseuse to that?). I completed the paperwork and waited a while -- then a tall, older gentleman approached me and said he was my therapist. The initial glance didn't feel nice but I pushed it out of my mind and decided that it was my imagination and to allow myself to have a good therapy session. I cannot say that I had a good experience. The gentleman had a very abrupt (non-fluid) touch; the pressure was good, but the fluidity was not there -- making the experience not very relaxing. The atmosphere felt 'wrong' ... i can't explain how, but my instinct was to close my eyes tight and not peak! I was getting a scrub and at one point I had to be turned over, I was afraid I was going to get exposed, but instead I felt like I was peaked at. I peeked with one of my eyes, and his face was way too close to the edge of the sheet and not looking away (this was very quick though, so I questioned myself and again pushed thoughts out of my head). When on my back I was covered by a very thin sheet (no heavier cover over it for vanity/warmth) he randomly bumped (or something) into me and totally exposed my bosom -- it felt very "non-nacidental" --- as a reflex I quickly draped myself and kept my eyes tightly shut for the rest of the scrub. The showering space was in the same room as the massage table. After the scrub I was told to sit up and he toga-wrapped me to have me step into the shower --- it was a little weird as he lingered for a moment when I walked into the shower space. I threw the towel overhead very quickly -- honestly I was afraid a hand would reach from the side to grab the sheet. I quickly showered off and tucked myself tightly for the massage which i begged to be over with. In the middle of the massage he proceeded to adjust my right wrist but by that time I was so traumatized that the disclaimer I read flew out of my head and I just wanted to have all of this over with. He then adjusted my left wrist -- both time there was shooting electric type pain especially in the right wrist. This was absolutely awful. It's 3 weeks later and my right wrist has a persistent aching pain with occasional flaring pain! I work behind a computer and typing/controlling a mouse has been very painful and I can't hold a mouse for long - having to prop my hand and self-massage my wrist every 15-30 minutes. I am a big girl, but this felt unprofessional, dirty and intentional and hasn't settled in my heart at all!