I work with a retired professional athlete who wanted something of legacy quality engraved to gift…read morehis son, an outstanding pitcher in his own right. After a bit of searching, I was referred to C & M Trophy Company by our local Big Five Sporting Goods store. We were not disappointed. C & M was able to do something no one else was even willing to try- The girls were super friendly, very knowledgeable about what they do and innovative about what is possible. What other shops told me was impossible, they were able to do beautifully! They understood our time frame and with heart and soul went the extra mile to get it done in time for a very special occasion. I can't thank them enough!! Happy to know where to go in the future for personalized engravings and one of a kind service.

I had a small plaque engraved for a gift. Unfortunately, her name was misspelled. I immediately…read moresent an email, followed-up with a few more emails and no response. Finally, I returned to the shop and explained the error and was told a new plaque would be made. Again, followed up with emails and nothing - no response at all. Very disappointing.

I had an absolutely extraordinary experience here today. SUPERB customer service. SUBERB. I came…read morein with a watch bought on Etsy. A "refurbished" Seiko Alpinist. $188.00, $50 in shipping, $34 in tariff fees, (thank you very little you know who). I knew it was a gamble. It gained four or five minutes per hour. I hoped an adjustment or some work could at least make the watch serviceable. Walked into ARC, no appointment. Kelsy greeted me, directed me to Masami, who stopped his work to look at my watch, he politely identified it as a counterfeit, and said he would adjust the watch (NO CHARGE) to make it as good as it could be. "Would you mind waiting 15 minutes, sir?" What, really?! While Masami adjusted my Fakeo, Kelsy showed me about ten watches that I liked, (an hour), answered my questions, had great acumen, demeanor, and professional poise without projecting attitude or qualifying me, treated me like I was the only one in the store, and confirmed a thing or two she wasn't 100% sure of. Excellent. I don't trust anyone who claims to know everything. I wound up buying a beautiful and very reasonably priced (less than $350 out the door) Seiko and identified another that I will buy in the future. IT GETS BETTER! I asked Masami if installing new guts in my Fakeo would be a good idea, as I don't care about the status, I just like the looks of the watch and want it to keep time. He said he could do that, gave me an estimate, and said that just buying the authentic model would be a better financial path for the long term. I agreed. Always buy the best quality you can afford. Also, as I was checking out, I saw a watch that was beautiful, but redundant, with respect to my purchase, and as I asked a question about the band, Kelsy, being honest, wasn't quite positive about the answer... So one of the store owners, overhearing, (sorry I cannot recall her name and spelling), came over and explained the details to answer my question! AND she interrupted an in person interview to do so! AMAZING. So, the price of an education in a field where money can chase unlimited ends was, for me, a value and a lesson learned for not a disasterous price. And, I found a business that I can TRUST, and recommend. Readers, this is where you should take your watch, engraving and timepiece repair needs. When my budget permits, I will be back at ARC WATCH WORKS to get an authentic replacement for my Fakeo.

Sam at Arc Watch Works is an absolute legend. I wanted to modify my Casio Duro and called just…read moreabout every place from Seattle to Lynwood, they were the only ones to take on the job. The parts I supplied were not perfect and Sam was able to modify them so I could end up with my desired end goal. Removing the bezel from the duro is notoriously difficult, and some say impossible without damage to the watch but he was able to complete it (old bezel was bent but that's expected). Very happy to recommend their workshop but please call ahead to see if they are willing to accept the request.

Lilly and Mesfin at the Branding Iron apparently treat all customers to the ABSOLUTE BEST service…read moreregardless of the size of the order. The total job I went in for was to print two color photos in 11x17" glossy pictures. Total cost was under $2.00. You read that right. You can't even buy a cookie for that price anymore!. This is the service I got for my 2 bucks. I brought in a frame I got at Goodwill, but did not think to disassemble it and clean the glass. Mesfin graciously took the stubborn brackets off the back, exposed the glass, took off the sticky price tag that was stuck on the glass, and Windexed both sides of the glass. He then unscrewed the thingy that you hang the picture to the wall which was attached to the back if the picture was to hang vertically. My picture needed to hang horizontally so he reattached the thingy so I could hang it properly. They printed both pictures in color which I sent to them via email. Then put the one in the frame and the other in a bag for me to take home and put on my refrigerator. Yes, I'm obviously a VIP. Haha. They are still in business after many years so my little job is not paying the rent. Wouldn't it be a wonderful world if all businesses had such customer service? Please don't go online to get your graphic design, web design, or printing services. Support this fantastic local business.

This print shop beats online giants like Vistaprint on prices and you get an actual professionally…read moredesign product from Lily Hendershot, who is a gifted artist and graphic designer. Here is a poster that Lily designed for me as a giveaway for my business during Pride month in June. Her design was gorgeous and the promotion was a big success in our community.

Spot On Print & Design always provides high levels of customer service and projects that fulfill…read moreour business' printing and design needs - everything from business cards, infographics, flyers and digital collateral! We've been using them for years and have never been disappointed!

Kris and Bill Rumph have provided design/printing/mailing services for our non-profit opera…read moreassociation for many years. They are highly creative and professional, always on time with our newsletters, invitations and programs. I recommend them with highest enthusiasm!

After Amazon colossally messed up my already-delayed order, I was on a time crunch to get a shirt…read moreprinted for an upcoming trip. I contacted Screen Printing NW and the owner, Taylor, was so kind. He informed me that he was able to accommodate my urgency and promised to have my t-shirt ready by the next day. I went to pick up my order and it was excellent quality - the shirt is soft and the print is totally perfect and centered - and the young woman at the front desk was very nice. Awesome experience! I'll definitely be coming back for all of my future t-shirt printing needs :)

Super impressed by the customer service, communications and quality of product I received from…read moreScreen Printers NW! I needed a fairly fast turn around, they had the item in stock, coordinating the design was easy and pricing was very fair. Loved the finish product, brought it as a staff gift to a trade show!

I have used Absolute Graphix several times for my small business. Really good experience every…read moretime. Thank you!

So I have a small business of which I provide uniforms to my employees as well as I have a small…read moregrowing retail opportunity. I have been going through Custom Ink for the last 5 years. Although they have great customer service, unfortunately their pricing has tripled and their quality has diminished. So I decided to search for a local screen printing company that I can build a relationship with of whom I can reorder with regularly and reliably and who I can use to grow our business opportunity with. I read a review where Absolute Graphix was recommended and they are located very close to my office so I gave them a call. I got a hold of Lisa who I explained what I was looking for, not only in product, but wanted a company that I could build a relationship with and will regularly reorder from. She asked me to send her an email detailing my product needs, including our logo and she would get back to me by the end of the day. Come Tuesday the next week, I hadn't heard anything back so I called to make sure that my email had been received. The gentleman I spoke with stated that he saw my email on Lisa's desk but she was not in that day. He said he would make sure to let her know I called and he was sure she would get back to me. It is now Thursday, I have still not heard anything back from Lisa at Absolute Graphix. So I sent an email expressing my disappointment at not hearing back and that I didn't feel this was the kind of relationship I was looking for. This was her response.... "Nicki I'm sorry you feel that way. This is an extremely busy time of year for us. Not only are all the schools starting up and need their spirit wear as well as several other shops in the area are no longer in business & we seem to have picked up quite a bit of overflow from that. Having been in business for over 23 years, I am sure we've disappointed a few people along the way but our overall customer satisfaction is obviously pretty good or we wouldn't still be here. I wish you well in finding a printer that you can have a good working relationship with. Lisa Gibbons Absolute Graphix Inc." Wow, a simple apology and explanation would have gone far. Or even a response to my email when I sent it to state that this was a busy time of year and she would not be able to get back to me for a week. To not hear anything at all for almost a week and then receive this kind of response just confirmed my decision. I'm glad to find out how little my business means to Absolute Graphix before I wasted anymore time with them.. I'll keep you posted when I find a print shop who appreciates their customers and provides reasonable customer service.

Despite what google says Scott's is still in business, just moved from it's Ballard location to…read moreShoreline! The building owner refused to allow Kelly to put up a moved sign (identifying a empty space) because of some of the issues with that area of Ballard. Google changed the listing to 'closed' but will not change let them update the business info without paying a fee. Also when they moved Comcast reset their phone number instead of transferring it, Kelly has been trying to get Comcast to restore the old number but getting people's orders done has taken precedence. If you need to get a hold of Scott's please email "orders@scottstrophy.com"

I had a very last minute job and Kelly made it happen and the product was perfect! Thanks so…read moremuch--highly recommend!

Was in Seattle for a conference and realized last minute I needed banners and prints. Found…read morePrinting Plus and they were great! Quality was solid, they got it done way faster than I expected, and the cost was more than fair. Would definitely use them again when there

Very kind man helped me! Their minimum requirement is $25 but he helped nonetheless, because I am…read morenew in the area and couldn't figure out where to go to make copies.