I hired Sam to complete a high end fit out of a new office location in Freehold, NJ.
As a real estate lender operating in 46 states, I interact with contractors and developers on a daily basis. Many own clients include contactors and developers with varying degrees of experience and skill across the country, most of whom specialize in small balance residential and commercial projects.
Without question, Sam's rare combination of attention to detail, professionalism, taste, and work ethic places him amongst the top 1% of all contractors I have encountered. It goes without saying that Sam delivered a beautiful space. My reasons for speaking so highly of Sam, however, are grounded in the quality with which he executes the behind-the-scenes duties that ultimately determine whether or not a project will achieve the desired outcome.
First, the attention to detail exhibited by Sam and his team for the duration of the project is exceptional. This is extremely important from the standpoint of a client for at least three reasons: (1) producing a beautiful space requires attention to every component, whether visible or not; (2) executing a detailed, line-by-line scope of work without exceeding the budgeted costs requires a rare combination of skill in project management, accounting, and communication; (3) the client wants to meet a deadline, and meeting deadlines requires consistent attention to monitoring the progress of all those involved.
If Sam sent me an email to request a check, the same email included a detailed line-by-line itemization of all costs for which he requested payment. Additionally, every cost proved to be accurate. At no point was I asked to fund an over budget line item.
Second, the degree of professionalism displayed by Sam and his team is as high as any client could hope for. Sam remained extremely responsive throughout the project, answering questions well past 9pm on numerous occasions. Moreover, I cannot recall a specific instance in which I grew frustrated with the pace or manner of the work performed by Sam and his team. If there was a delay, I always knew exactly what we were waiting on and the identity of the party upon whom we were waiting to proceed.
Third, the outcome evidences what I already knew upon concluding our first interaction: Sam is committed to achieving a specific result, rather than a specific consequence. All too often, the GC's goal is to meet his or her contractual obligations in order to make a certain amount of time (like most professionals across various industries). As a client, however, I want to purchase an aesthetic result, not an effort to arrive at the result. Sam actually understands and shares this view, which is an exceptionally rare quality amongst professionals in general, let alone developers and GCs.
Finally, Sam is one of the two or three people meet each year that works as many hours as I do. There is simply never an instance in which you will pause to question either the progress seen or the rate at which it is being completed. Sam is obsessed with achieving what he sets out to, and this obsession permeates the activity you will see on a daily basis. I would not say it if I did not believe it, as I could have omitted this paragraph entirely without any consequence whatsoever.
Hopefully your next project turns out as well as you would like it to. If you hire Sam, then you have every reason to believe it will.
Best,
Aaron Kraut
CEO, Co-Founder
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