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Avondale, AZ

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Avondale Nissan

2.7 (244 reviews)
Closed • 7:00 am - 6:00 pm
Updated a few days ago

Services - Avondale Nissan

Vehicle battery testing

Auto brake repair

Avondale Nissan Photos

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Lol A.

Poor service on a used car lemon law required repair. They totally ignore us, fail to return calls as per conversations. They think because we're females we don't our rights. CORY, their Loyalty manager has yet to even return my call.

This clearly says optional, yet they added it on the price after I clearly stated I decline all add ons.

I had a very disappointing experience with Avondale Nissan. The pricing and/or terms presented during my purchase were not clearly disclosed and did not match what I was told beforehand. After reviewing my paperwork, I believe I was misled regarding the true cost of the vehicle and add-ons. This raises serious concerns about transparency and business practices. I have already contacted management and am in the process of filing complaints with the Arizona Attorney General, FTC, and BBB if this is not resolved promptly. I am giving the dealership an opportunity to make this right and will update this review based on how they handle the situation.

*DISCLAIMER: Long review but well worth the read if you do not want to get SCAMMED I HIGHLY recommend you NEVER go here especially if you are working with Rodrigo Amezcua or his manager Saheem! I inquired about a car and went in to meet with Rodrigo. I let him know my budget & monthly price and that I wanted a decent amount on the trade in and negotiate the car price He told me the amount for the trade in and car. I negotiated with him on both and he said he would go bring it to his boss (Saheem). 20mins later said we can give you that but during that time I texted my husband and he said that wouldn't work so I negotiated more. He agreed on my trade in and going down on the car, I told him I would ask my husband after he got approval from Saheem so he left again to ask and came back with a paper (shown below) where he wrote $27,700 on it for the "out the door price" and he showed me on his computer different interest rates & monthly payment options. I said I would let him know tonight (this was after he talked to his boss 2x and "got his approval" We applied, got approved, then I texted Rodrigo (shown below), then called him. I told him we would bring the check tomorrow & pick up the car. Rodrigo said great I'll call my boss and tell him-I'll see you tomorrow Next day-no response (shown below) when prior he had been very responsive trying to get a sale. We came & were told Rodrigo wasn't in and was off for the next few days- none of which Rodrigo told us. They got the mgr (Saheem). Saheem told us that the car was $33k w/trade in & that he told Rodrigo that when he went in to ask for his approval of my negotiation. I told him that Rodrigo went in to see him TWICE and said that he approved it both times and even came out with a paper where he wrote the car amount and the different possible APR rates we could get. Saheem said that Rodrigo never went in two times- only ONE time and that he denied my negotiation and told him to tell me it was $33k. I told Saheem that I called Rodrigo last night and told him we got approved and would bring the check the next day and he said he was going to call and let you know. Saheem said Rodrigo NEVER called him. I asked Saheem if he could work with us somehow because we already got approved and all Saheem did was continuously explain the process stating that "we should have already known" that if he would have agreed to the negotiated price that I would have been given papers to sign (which we have never done before with any of the other cars we bought from other dealerships- one of which we picked up the next day). Saheem had no compassion and continued to explain "how the process works there." I told him I would write a review about my experience that wouldn't be a positive one and he said to me "If you write a bad review then I won't help you." I told him I would hold off and he "called to see what he could do," came back 3 mins later and said he could take $1k off the price to which we said no because that was still a big difference from the amount of the check we had still. Saheem told me IN FRONT of his other employee- the counter part of Rodrigo- "yeah well I'm sorry this happened so when Rodrigo comes back I'm going to write him up for this," ( extremely unprofessional and inappropriate to state the disciplinary action that you will be giving another employee in front of their counterpart). So My husband called Rodrigo multiple times- no answer. Days later Rodrigo tried to email me(shown below) Then I recvd a call from the dealership asking "is there anyway we can get my business back with them because they have other cars." We were lied to multiple times to the point where we applied for a LOAN under a LIE of a false amount and then was ghosted by Rodrigo, were berated by the manager Saheem about how we should have "already known the process," then threatened to not be helped if I wrote a review

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Do not trust the sales team. They are criminals and will change the sales price, add hidden fees, lie about options.

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Ask the Community - Avondale Nissan

Review Highlights - Avondale Nissan

“Schedule your car service with Julie Spickerman she is amazing!!!!”

Mentioned in 15 reviews

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I finally found a auto repair company that does business the way it should be done!…read moreHonest, fast, polite! They will now be our household's new place for auto repair and upkeep. Our Nissan rogue flashed a warning that there was no oil in the car and to pull over immediately. Which we did. We were confused because there didn't seem to be any oil leaks, and the oil plug looked like it was still in place. (my husband neglected to tell me he stopped checking the fluid levels monthly.) As our previous auto mechanic closed his shop, we hadn't had a chance to find a new one. So we looked on yelp and noticed clutch auto was only a few miles away although they seemed fairly new. They had only a couple reviews, but they were positive. So I decided to give them a try and called them and made an appointment for the same day and had the car towed to them. They did a full inspection and did not see anything wrong with the oil other than it needed it. They suggested an oil change however their inspection showed that there was some work that needed to be done on the suspension I requested photos however they had already taken them, which really impressed me seconds later they sent me a full report, including photos showing what needed to be repaired and why. By the end of the day, all the work was done. And I picked it up the next morning. I'm really impressed that they did NOT try to say other work needed to be done, as most other places would. Instead they were honest and explain that they would consider the suspension was in the yellow zone needing to be done soon, but could be put off a little bit if necessary. The cost for a full synthetic oil change was much less than five minute oil, However, I asked if they had a senior citizen discount they did not however they did have a 10% off first time customer discount, which brought the full job (oil change/suspension work) significantly in price.

Estimate didn't match final bill quoted 1250 pick up car and it's 1600. Beware. Took over a…read moreweek when told two days.

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I recently brought my 2000 Chevrolet Cavalier to Litchfield Auto Repair for several maintenance and…read morerepair items, and I was very pleased once again with the experience. The team took the time to inspect the vehicle thoroughly, explain their findings, and discuss my options before any work was performed. I asked them to inspect my tires because a well-known chain repair shop had told me I needed new tires, but Litchfield Auto confirmed my current tires were well within specifications, saving me nearly $1,000 on an unnecessary replacement set. The work I authorized included a cooling system service, oil change, repair of the windshield washer system, diagnosis of an inoperative cigarette lighter, and replacement of the battery. Although replacement parts for my windshield washer system were no longer available, they took the time to develop a workaround that resulted in a system that works better than the original did. What stood out most was their professionalism, communication, and attention to detail, especially from Jenny, my service advisor. It can be challenging to find a shop willing to work carefully on a 26-year-old vehicle, but the team treated my Cavalier with respect and kept me informed throughout the process. The repairs were completed as discussed, and the vehicle was returned in excellent operating condition. I appreciate the quality of the work and the customer service I received. Based on this experience, as well as a previous visit where they performed major repairs on my Cavalier, I would not hesitate to return to Litchfield Auto Repair for future maintenance and repairs. I highly recommend them to anyone looking for an honest, knowledgeable, and professional automotive repair shop.

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

Joe's Auto - Nuts are barely on

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I can't say enough good things about this place! Mark, the manager, is absolutely incredible--he's…read morepersonable, honest, and genuinely cares about his customers. As someone who doesn't know much about cars, I've always felt a bit anxious walking into auto repair shops, wondering if I need to double-check everything. But not here! From the moment I walked in, Mark put me at ease. He explained everything clear and straightforward, without any pressure or upselling of unnecessary repairs. What really stood out was how Mark treated other customers while I was there. He was just as friendly, helpful, and personable with everyone, which shows that this is their standard level of care--not just a one-off experience. The mechanic who worked on my car was amazing, too. I didn't catch his name, but he did an excellent job, and went above and beyond to make sure I was able to make an informed-decision. They have fair pricing and only recommend what truly needs to be done. Finding an honest, reliable auto repair shop like this is rare, and I'm so happy I did!! Joe's Auto - Avondale has earned my trust, and they will definitely be my go-to repair & maintenance shop from now on. I highly, highly recommend them!

This was by far the worst experience I've ever had with a mechanic…read more My girlfriend and I dropped her car off Friday morning at Joe's Auto for a simple diagnostic on a check engine light. We heard nothing all day until about 20 minutes before closing, when they told us they would be keeping the car over the weekend--even though they are closed and unreachable on weekends. On Monday, they claimed they were already finishing repairs on the car. My girlfriend immediately told them she never authorized any work. At that point, the mechanic realized they had never actually contacted her for approval. They then told her it would be $3,700 to get the car back because the work had "already been done." When she refused to pay for unauthorized repairs, they began putting the old parts back on the car--again without permission. When she pushed back and mentioned involving authorities, they hung up on her. When she went to pick up the car the next day, it was no longer on the lot. Staff refused to tell her where it was. Only after police got involved did they agree to return the car free of charge--but with a catch. When we went back, they tried to force her to sign a document on a pin pad without showing it to her. After insisting on reading it, we saw it included language stating that Joe's Automotive is not responsible for any loss or damage to the vehicle. When she asked what would happen if she didn't sign, they said they would not release the car--and that storage fees would continue daily. We felt forced to sign just to get the car back. Afterward, we took the car to a trusted mechanic, who confirmed that work had in fact been done, including welding parts back on-contradicting what Joe's Auto later claimed to the police and to us. This experience involved unauthorized work, lack of communication, lack of accountability, rude staff and extremely questionable business practices. I strongly recommend avoiding this shop and going somewhere more reputable & honest. Would give 0 stars. Go to a mechanic who has integrity in their work and actually communicate to their customers before they start working on your car.

Cien Motor Werks

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I stopped i to get my tire checked. The guys there where amazing and very helpful....the service…read morethey give is amazing so if u ever need ur car don I highly recommend

I attempted to contact the shop directly before I came to do a rating, I got a response weeks after…read moreI reach out to them, and I haven't heard anything back since then. I am not satisfied with the service I received. When I initially took my vehicle to you on December 4th, my check engine light was on and my radiator fluid was leaking. I advised I only wanted the issue that led to my check engine light and leak to be fixed because that's all I could afford at the time. I was told it was the cause was the Intake Manifold Gasket. The total came to $5005.22 I got a call saying my vehicle was ready and I picked it up on December 17th (8 days after drop-off). I was told to check engine light was still on and they're not sure why, but they drove the car and everything is fine. I drove my car to enterprise to drop my rental back off and then to the grocery store. While on the freeway, to the grocery store, the car shut off. The coolant and engine overheating warming lights came on. (The issue I just paid $5005.02). I called your shop twice and no answer and then I sent an email. December 18th I received a call back and was advised they will come to my house and pick my truck back up. Two men came and picked my truck up. I got a call December 19th. Stating it was now the heat module management/unit that needed to be replaced which came out to another $1078.54. My car was picked up December 18. I did not receive my car back until January 7th. I was told twice before this date that I was going to get my car back. I ended up having to spend $726 for a rental car. My issue is I had to pay $2000 just to get my car taken apart and I wanted whatever the major issue was to be fixed. According to you, it was the intake manifold gasket, nothing else. The fact that I paid $2000 and the heat module management/unit was not identified as needing to be fixed/replaced, I feel like I got extorted. My car was not a priority even after I said I had a rental car, my car was at your shop for 23 days in total. January 7th, 2026 I picked my car up and I have been doing minimal driving. January 10th the check engine light is back on again. (The issue I just paid a total of $6083.56). Not including rental cars charges of $726. At this point I do not want to take my truck back because it is apparent and I mean no disrespect that your shop does not know how to fix my vehicle. I would like some of my money back.

Avondale Nissan - autopartssupplies - Updated November 2026

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