Why is there 2 sites for this company, with two sets of review totals? Which do we believe? I…read moretotally get what the woman said about them closing on the dot at 6:00 pm, even when you call and get there a few minutes after 6. Been there, done that. Dry cleaning was ok, service was crappy. Short with you, acted like you were an idiot when we hadn't used a dry cleaner in years. Really all we needed was to wash and press a couple of men's shirts when my husband was looking for another job, but it sure seemed expensive. Not having gone to a cleaner for over 30 years, and with them knowing it, who's to say if the bill was padded.

I have used this cleaner since I moved back to Ohio and been happy. However this past Saturday I…read moreask for a small favor and was denied. As a retired businessman, I would bend over backward to help my customers. Saturday I got stuck on the west side my GPS said I would be 5 minutes late for their 6:00 pm closing. I called and ask if they could hang in there for 5 minutes, I was told no. I told the person I would push it, I pulled into their lot at 6:01by my phone. I got out of my car tried the door, it was locked. A young teenage girl was standing behind the counter she looked up saw me and waved her hand in dismissal. One minute? Businesses spend thousands of dollars on advertising to attract customers, yet for one minute they've lost a customer. Why would I show them loyalty when they won't give me one minute of theirs.

When there yesterday Nov 20,2025 and there was a sign in the window of the door saying they are…read moreclosed for good (paraphrasing) It was totally empty

Been going to this cleaners for over 20 years, no problems at all. Great customer service…read morealways.The owners are the best folks I have ever dealt with.

I wish I had more items to send because they do a great job, would, and have recommended London…read morecleaners to family and friends.

They are a 100% pick up and delivery service without a store front and while there are some store…read morefront businesses in pepper pike, I have yet to come across someone else who is better. I have had enough miserable experiences with cleaners across Cleveland from when I stayed downtown till I moved out here. The pick up and delivery service works like a charm. They have yet to mess up a single order to date. Not a lot else to say about a dry cleaning service, about as good as it gets.

This dry cleaners were HORRIBLE!!!! I brought in a dress to be dry cleaned for an interview the…read morenext day. When I picked it up they burned the plastic zipper; i could not unzip it. I returned the dress the next day. They said no problem we will fix the dress in3 days.... ONE MONTH later and Robocalls later... I had to pick up dress and they paid for zipper to be fixed one month later! Horrible! It was a brand new summer dress and I only wore it three times! Horrible customer service and horrible dry cleaning!

we have used DP Summers steadily for the last 10 years…read moreconstant good service, competitive prices and wonderful service at shaker heights location this location is now a "dry ' location -they send things to another location for laundry-if there is a mistake by the other location Janis stays late to fold shirts etc the personnel at this location are fantastic and the reason that we always use this laundry

My go to spot!!…read more Look no further- I trust this place w my most coveted pieces! They are reliable, offer same day service (which is HUGE for us girls on the go) & top quality cleaning. I honestly have nothing negative to say about this establishment. I would 10/10 recommend D O Summers to any & everyone!

Too expensive. I was charged $12 to press a jacket. I would never have gone there if I had and idea.read more

Friendly service, and clothes are always cleaned on time. I've also had some uniform patches sewn…read moreon shirts.

I take all of my dry cleaning here as well as alterations. I am short and have my pants hemmed…read morehere. They are always the exact length requested and professionally done. I even had my wool winter coat's sleeves shortened and it looked like I bought it that way.

My best friend came out to visit & decided to use the car wash. It malfunctioned & would not…read morecomplete the process. I decided to take her in my car & attempt a car wash. It did not complete my car wash either & the phone numbers provided only initiated a fax. VERY DISAPPOINTING. Will be looking for a refund come Monday, when hopefully someone will be there to issue 2 refunds.

Was so pleased to find a wonderful woman (Dee) to help me navigate the laundromat scene . I was…read morelost and Dee took me step by step through the whole process. The world needs more Dee's !! Thank you for a great experience.

Brought in a formal dress that had a large drink stain all down the front. They did a fantastic…read morejob, stain fully removed for a reasonable price and in only a few days. Owner is very friendly and responsive.

Great people. Highly professional; considerate. Terrific work and value. Turnaround is great, too.read more