I didnt want to leave this type of review however I must in order to protect others from the pain i am currently going through. I bought a 2012 fiat from this dealership in El Monte, CA they have moved from Diamond Bar, CA which I paid in cash on June 11, 2020. I also paid an additional $1000 for a warranty that I was told covered the car bumper to bumper. This was a total of $6543.35 my entire savings. I needed a car to get back and forth to work. The first day after purchasing the car I noticed it was leaking oil. I took it back and I was told by Joshua Medina that they would take care of it. He told me that they purchased their cars certified and assured that this was a good car and a family member had the car before I purchased It. He then gave me a loner car and mentioned to me if I got pulled over to tell the police it was a loner car. I was also made to sign an agreement that made me and my insurance liable for any tickets or damages to the loaner car while it was in my possession. He pulled the car up into the parking lot and opened the door for me to get in. I didn't notice until later the next day that the tags had expired in feb 2020 it was now June 2020. Any reputable dealership that truly cared about their customers wouldn't do this. It was the weekend and the car sat until monday. I had to drive back and forth to work and I did not want to risk getting pulled over and getting a ticket so I took the loaner back and got my car. I figured I have a warranty that covers the car it shouldnt be that big if a deal. The car had a safety sticker on it when I purchased it and once again I was told by that all of the cars they have are purchased as certified vehicles. WRONG!!!!! I took the car to a fiat dealership because there were also a few recalls on it. I had a fiat before that had a recall and I knew the process to get it fixed wouldn't be painful. I also had them run a diagnostic on the car. It has a rear main seal oil leak and a vacuum pump oil leak. It will cost me $2700 to repair which I don't have. The bumper to bumper warranty that I purchased does not cover any of this. What was supposed to be a wonderful car buying experience has turned into a nightmare. Please beware of this dealership, if you are a hardworking person who needs a reliable car like myself please go to a reputable dealership that is honest and has integrity. read more

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As you can see from previous 1 star reviews, this place is extremely crooked and filled with nothing but pure liars. They took all my information and never bothered to call me back or give me any form of update. I call them literally 12 times and no one would pick up the phone. They would then text me and say "I will call you back" and guess what? 1 hour later nothing. This place is not for anyone looking to do serious business or buy a car from. They have horrible customer service and even tend to argue with customers. The notion of "customer is always right" does not exist with them. Stay away!!!! read more

A vision Auto sales in El Monte . My son and I had an appointment with a sales man name Andrew I believe. We got there on time at 11 AM the place looked closed . Everything looked close . I leaped over the little wall and knocked on the window a lady came out and opened the door . We asked her for the missing salesman. She said he was on his way . We test drove the car . 40 minutes later the sales is still no show . I saw all the bad reviews about this little dealer ship in El Monte after my experience with this totally unprofessionally ran place . My son and I left . Two weeks later and still didn't get a call from the missing in action salesman. I called yesterday and talked to this mystery salesman. He was as Rude as a human being can be . He offered no apologies what so ever . I did ask him about the car and what can he do price wise to make up for that awful experience with him . He said the price of the car is $12,999 now so he increased it by a $1000 because it was advertised for $11,999 also he said at Avision Auto sales we also add $1300 fee for prep cost . He said they apply that on top of the car price . I felt I was talking to the most better man alive . So my experience was equally Atrocious as a lot of other people that tried to do business with that dealership. It's obvious that the yelp reviews does not phase them at all . read more

The easiest car buying experience, EVER. Josh was so helpful with walking us through every step with patience. We visited a few other dealerships and felt like we were being pressured or that we were being ripped off, Josh was very transparent with the entire process. If I could give this place 6 stars I would! I am just blown away by how easy everything was and what a great deal I walked away with! Thank you Josh!!!! (And team) for the great experience! read more

Bought a car in December 2020.. in the ending of may 2021.. and car doesn't work,start or anything... Andrew is A POS liar saying that the car is in great running conditions..lies.. worse experience I've had with a used dealer.. DON'T GO THERE..! read more

SCAM- got a prius here... they said the hybrid battery has been newly replaced 30k miles ago. They avoided the point to say that it was an offbrand battery not from toyota (which i learned after it broke down a couple times and had to tow it to a toyota dealership). The car wont start every two drives and I tried getting them to fix it, they held onto the car for a week and when i finally told them i had to come pick it up for work- they assured the issue was taken care of. I drove it for five minutes and the same issue arose. This will be my first and last time buying from a private dealership. Terrible experience, would not trust this dealership with a large car purchase or any purchase for that matter. They made sure i signed a no return/warranty contract before - definetly knowing about this issue and erasing the sensor lights before selling it. Showed major disrespect and would only acknowledge the problem when a man would show up with me or would call them about it. Terrible "dealership" read more

Very friendly people. Easy to work with and very Patient. Made buying a car a quick and easy process.

Biggest swindlers in town! Saw a car online, reasonable price, and local. When I got to their dealership the sticker price at the lot was $700 more than advertised online. Red Flags but the crooks assured me the lower price would be honored. I test drove it, liked it but had a minor noise that they said was due to the car sitting still for a while but again they assured me that all their cars have been independently checked and are in optimal condition. While I was reviewing the contract they added a bogus $1500 car prep charge that Im glad I caught before signing it. I got furious and told them no way and they tried to haggle but I wasn't even interested, and started walking out the door. At the very last moment he agreed to the price that I was willing to pay initially and I proceeded to purchase it. I bought the car in November 12, 2019! When I got my registration in the mail it didn't come with the sticker for my license plates. I called them over and over and over and got no answer. I went to the DMV and got it myself! They were willing to go above and beyond to work with my schedule to see the car and were very (fake) nice to me before they took my money! After that they ghosted me and I was on my own! If anybody encounters a seemingly great offer with AVISION AUTO ON GARVEY AVE. IN EL MONTE, do yourself a favor and RUUUUN!!! Btw that minor sounding noice turned out to be a timing belt issue that costed me $1200 to fix! Worst Car Buying Experience Ever!!! 5 stars and kudos to the sellers for mastering the art of the deal through Deceit! Also if they change locations but still go by the same name "AVISION AUTO" it's the same crooks! read more