Avis

2.1 (7 reviews)

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Avis - Car Rental Near Me - Utica, New York

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Patrice M.

6 months ago

horrible service and dirty cars change oil light came on , deflatted tires smearred windshield

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Deva C.

1 year ago

In summary, the ID MACHINE at the Yorkville NY Budget/Avis car rental office at 708 Oriskany Blvd would NOT accept my legal car license, nor my legal passport, even though the Syracuse budget office ID machine later DID work, which I found out the following week and took photos of that . Clearly the Yorkville ID machine was faulty. And no way around it. Zero help from even the manager. I spent over $260 in ubers to get to the Adirondacks and back all on my own without a rental car...as I was stranded and had no choice. I have heard others say that the same thing has happened at other Budget offices too! I feel finally DONE with Budget forever, considering the horrific lack of decent customer service. Booking.com has just as good, if not better prices thru Hertz. read more

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Nick G.

1 year ago

Had a rental from NYC that was extremely unsafe to drive with belts showing on all the tires. Came to this location for an exchange since it was the closest to Cooperstown. After inspection of the tires, Chris would not allow me to get back in that minivan and drive off. He went above and beyond to to find me an exchange. Really, appreciated the service at this location. read more

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Patti S.

3 years ago

If I could give zero stars I would. Extremely rude staff. Not professional at all and very sloppy. They were without power due to a power outage. Literally shouted at us to remain in our car. After waiting a half an hour, I went inside only to get screamed at again. When I yelled back as he wouldn't let me speak, I was told he would no longer rent a car to me. I was left with a son who needed transportation to LaGuardia and no way to get there. Terrible company. I said I would report him to his home office and he said he could care less. I see I'm not the only bad review. read more

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M E.

2 years ago

If I could give ZERO stars I would. Made reservations to pick up a vehicle on Tuesday April 30th 2024. Everything was fine and set to go according to their Website. Got to the Yorkville NY location and ONE..... It says NOWHERE on the site that you have to pass some BS credit check on A BANK CARD ! TWO it quite LITERALLY smelled like shit in there and the woman absolutely REFUSED to open the door to try and air the place out. Then..... I had to call CANADA to get my money back. ABSOLUTELY THE WORST PLACE I'VE EVER TRIED TO RENT A CAR FROM !!!!!!! DO NOT GO THERE read more

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Jay H.

5 years ago

Unsafe cars when asked for a different one nothing they can do. They wanted me to drive 9 hours on bald tires and pulling to one side. Take your business elsewhere. read more

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Anthony W.

9 years ago

Mellisa is the heart & soul of this location, she is very professional & prompt with taking care of customers.She has excellent customer service skills that other rental locations don't have. The best in this business hands down, I wish people would stop hating on her. " have a great day". read more

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More info about Avis

5A
Utica, NY 13501
Directions
(315) 235-1006
Call Now
Visit Website
http://www.avis.com

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Hertz Rent A Car

2.2(21 reviews)

1.0 mi

Decent rate. Watch these guys though. I received the car with a quarter tank of gas and they…read moresaid said you wanna fill it up when I returned it. ThNk god I took a picture.

Booked online. Dropped off at the shop, After approving deposit, was they cannot rent to me with a…read moredebit card because my "soft credit check" they had to run for using a debit card despite the high balance on the card. Went to Enterprise instead who provided great service and no hassles. Side note, other person in front of me was also rejected for a different reason. Stick with Enterprise if you want a hassle-free experience.

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This was end of oct. would have been real great if it had snowed

Budget Car Rental

1.0(4 reviews)

10.6 mi

Wish I could give them a zero…read more Booked online. Dropped off at the location, After approving deposit, was they cannot rent to me with a debit card because my using a debit card despite the high balance on the card doesn't "mean anything unless my score is 735 or over". Even asked other options and the greasy man working said "not in my cars". Went to Enterprise instead who provided great service and no hassles. Side note, business itself was dirty looking and looked like a run down former IHOP and just as unclean as if it hadn't been cleaned since.

After ensuring that the location was open on the holiday weekend, I arrived to the rental car…read morelocation to find no employee present. Other renters had been there for over an hour waiting for an employee to arrive. As I was planning on traveling, I called customer support services and was told that both the location was closed and that we should wait for an employee to arrive. All of the other renters were experiencing a similar experience as none of us could get our rental cars. At the very least, signage should have indicated hours of operation if the location was closed or the online system should have rejected our reservations if the location was closed. If no one was present and the location was open, there should have been a better medium to contact someone with to resolve the issue. I had to cancel my reservation using a reservation specialist through my credit card company. While I'm grateful that I was able to be refunded and will get my money back within the week, my plans were completely disrupted as I was unable to get a car. I contacted corporate and I will not plan on using this location in the future. I will also encourage my peers not to use this location as no one should face this level of stress.

Avis - carrental - Updated October 2026

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I had the pleasure of dropping off a rental at the Oneida Enterprise. Joel was fantastic. Super…read morefriendly and efficient. Best of all he offered to drop me off at the car repair shop which saved me time and money.

After hitting a deer I was in need of a rental. Enterprise was so easy to work with. The pick-up…read moreprocess was flawless. Repairs to my vehicle extended past my insurance coverage but Joel was accommodating and reassuring as he helping us through the process. It was one less thing to worry about. We were treated with respect and staff was courteous. The car was clean and comfortable. I can't thank you enough.

Benzers Tactical Taxi

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D & T Transport

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Always on time and ver courteous. We have used them several times and we were never disappointed…read more Will continue to call them when needed.

Dont use if you need a receipt. Not available at time of payment or even after multiple phone…read morecalls. Driver on time and friendly.

Bucky and Georgette's Custom Printed T Shirts

5.0

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Mike is great do do business with . the subs are great too . Nice family owned small business and…read moreatmosphere

They do offer great limo service and printed T-Shirts but they are cutting themselves short by not…read moreadvertising the best homemade subs anyone could possibly wish for not only do they have the best subs but they have the best pizza and they are a old school joint with the best service you would ever imagine I urge you to try this place don't forget their homemade recipe with the long hot peppers and cherry pepper chili sauce that will make your sub amazing. This is the prime example of an old-school Italian joint the limo service gives it away but he does make the best food you could ever imagine I'm surprised his place isn't a Hoppin spot and it's because he's old-school and doesn't want to advertise and relies on his every day customers but this place deserves to not be a secret because once you try it you'll be going back every time!

Amtrak

4.3

(12 reviews)

It was a 15 min ride from Rome to Utica. It was only a 2 minute stop. Only one passenger entered…read moreour car. There were no seats left on our car so he had to find a seat on another car.

Beautifu historicl train station. Train on time. Lovely seating. Services available like…read morerestaurant, barber shop etc. the historic Adirondack train also departed from Utica going to Thendara and Tupper Lake.

Garden Grille

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I've had both the dinner buffet and the breakfast buffet at the Garden Grille…read more The prime rib buffet had a myriad of food options. Three kinds of pasta, prime rib, turkey, three kinds of mashed potatoes, sweet potatoes, cheese, bread, chicken fingers, mac & cheese, etc. Some of the food had clearly been sitting for a while, making it a little dry, but there were also some really good bits. The dessert bar was particularly fantastic. The meal was good enough that my husband and I were very pleasantly surprised to stumble upon it while staying at the hotel. We also had breakfast here. Again, some of the food had been sitting for a while, lessening the quality, but we both walked out satisfied. They advertise a champagne brunch, but this didn't seem that nice (nor were we offered champagne). ... which leads me to my final point: Because the Garden Grille is part of the Radisson, it doesn't really operate as a fully functioning independent restaurant. We were again at the Radisson this past weekend, and they were closed for dinner because of a wedding. Then on Sunday morning, they did not seem to be serving brunch at all. Maybe there's a schedule we're unaware of, but it seems that their hours of operation may be a bit spotty for dinner and lunch.

Had a lovely Sunday brunch at this restaurant. We arrived (party of 9) with a reservation at 10 am…read morewhich is when they open. No champagne can be served until 12, NYS law FYI. Since they just opened, everything was fresh. I focused on the prepared breakfast food items. (Eggs, bacon, bread, quiche , fruit sausage, blitzes. They had a omelet bar, prime rib station, turkey station and pasta station made to order any kind of pasta you want, salad bar, kids food station, dessert station. Basically more variety than a cruise ship. The waiter was nice enough to discount us for 4 seniors and 2 children without me asking. He also did a good job of refilling coffee, water etc. no complaints with service. It worked nicely for our situation, which was a reunion of relatives.

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