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Avis Rental Car

1.6 (13 reviews)
Closed • 8:00 am - 4:00 pm

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3 months ago

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3 months ago

It sucks! One person at desk, 20 people on line!!!! They don't even deserve any stars! You get what you pay for!

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7 months ago

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9 months ago

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11 months ago

Incredibly accommodating and our car was basically brand new. Great guys working the front desk. Highly recommend.

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6 years ago

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3 years ago

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4 years ago

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3 years ago

Great service. came in and picked up a car that I reserved online. The staff was super nice

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2 years ago

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3 years ago

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4 years ago

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5 years ago

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National Car Rental

National Car Rental

2.0(1 review)
2.8 mi

I have used their service three times because it is only 3 min from my house and it is the service…read moresupported by my company for our business travels. They are always late sometimes more than 30 minutes. The last time I was supposed to pick my car at 6 pm and knowing how late they always are, I arrived at 6:15. The woman on the counter treated me rudely and told me she was going for a 20 min break, seeing my disbelieve face she replied that I was 15 min late and so I had no reason to complain. I had to wait 20 min for her to drink her coffee in her booth.

From the owner: National Car Rental is a premium, internationally recognized brand serving the daily rental needs…read moreof the frequent airport traveler throughout the United States, Canada, Mexico, the Caribbean, Latin America and Asia. National Car Rental provides a large selection of quality vehicles for your business or leisure car rental needs from midsize and full-size car models, to convertibles, SUVs, and minivans as well as specialty cars, trucks, and van rental. National provides exceptional variety and service to every car reservation and rental.Nationalcar.com offers nationwide car rental exclusives, daily, weekly, weekend and one-way rental car specials as well as our Last Minute travel discounts. Reserving a rental car, luxury car rental, or van rental for your next business trip or vacation travel couldn't be any more convenient. Our simple, secure, and easy online car reservation process makes car rental quick and easy for worldwide car reservation and car rental rate.

My Hoopty

My Hoopty

4.0(4 reviews)
21.5 mi

I had a unique situation that required both towing and short-term storage, and Myhoopty.com in…read moreOakville, CT truly went above and beyond to help me out. My car's timing belt broke unexpectedly, leaving me in a tough spot and unable to deal with it right away. From the start, the service was smooth and professional. What really stood out was the owner, Mike, who was incredibly helpful and understanding. He made arrangements to safely store my vehicle until I was able to return to the state, which took a huge weight off my shoulders. The storage fee was completely reasonable, and throughout the process he was pleasant, communicative, and easy to work with. It's not often you come across a small business that genuinely puts in the effort to help customers in difficult situations, but that's exactly what I experienced here. I'm very grateful for the support and would absolutely recommend Myhoopty.com to anyone in need of reliable and trustworthy service.

Excellent service from My hoopty and owner Michael…read more Myhoopty towed a family member's car over the weekend. I had left a voice message with company Sunday morning to make plans to retrieve car and resolve bill, expecting a call back on Monday during regular business hours. Michael politely called back Sunday afternoon to provide an update and options. Michael was prompt, professional, sincerely kind and genuine as well as being more than reasonable with resolving the balance. Resolved matter and balance Monday morning and can say that when we met Michael he was just as caring and sincere with our family as he was on the phone Sunday afternoon. Highly recommend Myhoopty and Micheal's professional towing services.

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My Hoopty
My Hoopty - FOR RENT!!!
2011 BMW X.3!
$40/day
$189/week

FOR RENT!!! 2011 BMW X.3! $40/day $189/week

My Hoopty - FOR RENT!!!
 Our Hyundai ELANTRA is available  $12 an hour, $40 a day, and $170 A week.

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FOR RENT!!! Our Hyundai ELANTRA is available $12 an hour, $40 a day, and $170 A week.

Enterprise Rent-A-Car - Expired registration

Enterprise Rent-A-Car

3.3(11 reviews)
3.9 mi

Terrible company when anything goes wrong. The car wasn't registered and they double charged me for…read moreinsurance. That's not the end of the world though - I'm a reasonable person - the real problem was no one could help me for days: not the local office, not corporate, no one - and even after 5 days when they finally replaced my car and promised me a refund, they failed to refund me - I started calling them every week and nicely explaining my situation, but they just kept telling me that only the local manager can help, and the local manager ignored me every time. And it gets worse... when they wouldn't refund me I disputed the credit card charge, and they told my credit card company there was nothing wrong and took the money back. I've re-disputed and I hope to have success, now a month later.

Enterprise Rent-a-car at Tweed Airport, New Haven, CT (July 2019)…read moreAbsolutely horrible! Although I made a reservation in advance, nobody was at work. The employee from another rental agency next to enterprise told me that it was not even the first time that the enterprise employee did just not show up/ just left. Us waiting customers just got transferred around by enterprise customer service on the phone, nobody helped. After an hour, the employee appeared, claiming that there had been a family emergency. However, it was very unplausible. He was laughing and seemed to enjoy the anger of us waiting. He was extremely disrespectful and unprofessional, didn't apologize appropriately and refused to give out his name. I called enterprise customer service again, they promised they would get back to me, but they still haven't.

Avis Rent A Car - Don't bother to rent from them. Cars look like they have been in numerous of accidents

Avis Rent A Car

1.3(12 reviews)
3.1 mi

Ali and Abdul at the Avis counter in New Haven could not have been more polite, friendly, helpful,…read moreand efficient. The car we rented was in great shape, and we received a comlimentary upgrade. Highly recommend renting from Avis in New Haven--which, unlike Hertz, is conveniently located inside the train station.

I've never in my life experienced such poor customer service at any business…read more I rented a car from NYC to attend a friend's wedding in Wallingford, CT. I unfortunately hit a pothole and got a flat tire during my trip; changed the tire to the donut and was instructed by roadside service to go to the Avis located at 155 Burr Street at Tweed Airport for an exchange so I could drive back to NYC. When I arrived at Tweed airport, the man behind the Avis counter told me he didn't have a vehicle for me and to call Roadside Assistance myself. He then proceeded to just text on his phone. He wouldn't budge on contacting any other nearby Avis until I begged him. He suggested I drive 50+ miles on the donut to another Avis. I called Roadside Assistance only to find out there were no exchanges at any Avis within close proximity and that I was stranded. It was suggested by Roadside Assistance that I go buy a tire somewhere and submit for reimbursement. I decided to drop off the car at Avis at Tweed Airport and go without a vehicle. He took my keys and said I'd receive an email receipt. Fortunately some friends were still local and hadn't left yet for NYC. I took a Lyft back to the hotel and was able to get back home in a friend's car. I came home to discover that I hadn't received a receipt so I called Customer Service. He never bothered to check me in. Avis customer service checked me in on their end and waived the "one way" fee and sent me a coupon for a future rental. I HIGHLY suggest avoiding this Avis location under any and all circumstances. The lack of care to his job and concern for customers was unlike anything I've ever seen in my life. Travel issues are immensely stressful and to receive NO assistance especially without compassion is unbelievable.

Photos
Avis Rent A Car - 2nd car that they tried to give me. Dog hair all over the seats and floors

2nd car that they tried to give me. Dog hair all over the seats and floors

Avis Rent A Car - Dented and scratched

Dented and scratched

Avis Rent A Car - This is the truck that they gave me and charged me a full day for returning it because the wheel alignment was off

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This is the truck that they gave me and charged me a full day for returning it because the wheel alignment was off

Avis Rental Car - carrental - Updated May 2026

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