I never thought that enterprise uses a vehicle with over 82000 kilometers on it which smells as if…read moresomeone has thrown up in it. Budds BMW organized a rental for my X6 which is for service with them and I got such a vehicle from Enterprise! never thought a reputable rental company would rent out such a garbage and make money of it.

This is perhaps the worst Enterprise location of all. If I could give negative stars, I would. I've…read morebeen dealing with Enterprise for more than 25 years, and this place is beyond help, the worst of the worst. I have NEVER received such poor customer service, ever!! I had reserved a full size SUV 4x4 for the family day weekend on the Monday prior. I was called and confirmed on the Thursday. Friday I show up to pick it up, only to be told that it is in the shop for tires. Seriously?? The manager then tried to give me a smaller SUV with a broken rear seat. Say what?? He then offered me a mini van claiming it had all-wheel drive. We went to Huntsville for the weekend, and proceeded to get stuck in the snow. Guess what? No all-wheel drive!! Further, due to my dismay, he offered a discount for taking the minivan and for the issues they had caused. I never received the discount after several calls to the manager. Full charge was made against my Visa. This was straight up lies, and fraud! I also never received the rental agreement, even after 2 calls made on my way north. I have never driven a rental before without a copy of the agreement. If something had happened during rental...... All talk and no action, this manager is a full on liar!!! Keeps agreeing with me and then does nothing. Even after calling head office, they wanted to pass me over to the local manager!!! Are you kidding? He was the problem!! I have escalated the issue now, and hope to hear back from someone at HO. But I'm not holding my breath! Avoid this location at all costs!

My services with this company has been very good. I respected them the way i wanted to be…read morerespected. Everything was always resolved if ever was a issue in the city. Its not my first time renting from this company. Im a repeated customer cause i enjoyed the great service.

I absolutely will be going to Bristol car rentals from now on, i didnt even rent a car from them…read moreand yet i am going to stand by them. I know how it sounds but i had a great experience with them. I had to bring my car into the dealership as an emergency, i managed to get a ride home but i was otherwise stranded and i normally commute an hour for work. About an hour from the dealership closing, i hadnt heard about my vehicle so i called inquiring about it. I was told that they couldnt get to my vehicle at all and maybe not even the next day. I asked about a loaner car and got denied but the dealership offered a discount with both Enterprise and Bristol car rental. I had never heard of Bristol before so admittedly i wrote them off. Not only did Enterprise reject the discount offer but they pressured me into making a decision about receiving a 'small car' for $99 a day. After the way i was spoken to, i hung up and called Bristol. I found them to be very friendly, they honoured the discount and said they could match the vehicle that i had the dealership working on. They offer both drop off and courier services but since i called only an hour from closing, they could not offer the service due to there only being one employee. I ended up uber-ing it to them and it was such an easy and fast process to rent a vehicle for just $45 a day. Victor was the one to handle everything, he walked me through every step and walked me to the vehicle outside. Right as the keys were put into my hand, the dealership called to say my vehicle was done and to pick it up before they closed in 20 minutes, they also could not offer me a shuttle and i really didnt want to spend more money on another uber. I was very frustrated and wasnt sure what to do or how to walk on the side of a very large road in order to get there. Victor immediately allowed me to 'return' the rented vehicle that i had for approximately 0.0005 seconds and very kindly offered to drive me to the dealership himself to pick up my car. After such a stressful and long day, this is the kindness that just warms your heart. Victor helped me without asking for anything in return and he didnt even make any money off of me, i didnt even get to use his services. He absolutely wasnt obligated to help me and yet he was so kind as to immediately refund me even though i had already paid and signed with him and then he went an extra step and helped me get to the dealership before they closed. So i will absolutely turn to Bristol every time i or a friend needs a rental and i WILL be asking for Victor again!

what a great rental experience I didn't want a rental car for a month but when I got one, I was…read morereally happy I got it from this company. The team, is so kind. I would happily Rent from them again.

It was a total pleasure dealing with Alex and Pravesh at Bristol. Great customer service and…read moresupport, with a friendly staff available to answer all my questions. I had a very complicated move that involved 5 different locations and a very tight timetable (with very specific elevator booking times). I needed a reliable truck rental company that would guarantee that the vehicle I needed would be available and ready to go. I got this and more at Bristol Truck Rental. They were like my allies when I needed support. Easily a 5 Star rating. Bristol will be my choice for future rentals. Thank you Bristol.

From the owner: Bristol Car and Truck Rentals makes it easy to rent a car in Richmond Hill. From compact cars to…read moreminivans to moving trucks, we rent them all. Reserve a vehicle online or visit us 7 days a week at our location on Yonge Street behind TD Auto Insurance. Bristol Car and Truck Rental is known for its unique fleet of vehicles. Whether you need a compact car, SUV, minivan, pick up truck or moving truck, we have them for rent! Bristol also offers refrigerated rentals and even 10-15 passenger vans. This location also rents trailers! Bristol is 100% Canadian Owned!

This location has the absolute worse service I have ever seen.... I would recommend to go elsewhere…read moreunless you like being taken advantage of Worst ever!!!!!

Please be very careful when renting cars from this place. They might scam you!!! My dad returned a…read morerental car after work one day. Unfortunately, it was close to their closing time, and the lady there was eager to leave. So she told my dad that she would inspect the car the next day and convinced my dad to sign the car return paperwork. Then a week later, we got charged a significant amount for bumper damage. It turned out after they cleaned the car, they noticed a finger sized and shaped scratch on the rear bumper, which we did not know existed. They decided that they need to replace the entire bumper, so they charged my dad. We did not remember getting into any incidents that might have caused such scratch and we were quite certain that the scratch did not exist when we returned the car. However, since we trusted the 'nice' lady and did not take photos before returning it, there is nothing we can do.

From the owner: Whether you're in town on business or are just looking to get away for the day with a luxury…read morerental, Express Car Rental in Mississauga has the perfect rental at the perfect price. Choose from compacts like the Toyota Yaris to executive sedans like the BMW 750 to 11-, 12- and 15-passenger vans from GMC and Mercedes.