I don't know how to speak English and I couldn't communicate instead of looking for an alternative…read moresolution they apologized saying that they don't speak Spanish and they hung up on me I went to the place in person and the manager told me you have to try to communicate because the only one who speaks Spanish is me. I felt belittled with his answer I told him to put my complaint for the terrible attention and he told me I already have it I'm the manager and I told him where he writes it down and he told me I already know I told him in his mind I wrote it down and he told me if I told him ok last time I rent a car here terrible customer service Jonathan is the name of the manager I don't think it's the right way to say that they didn't speak

I get it. Lots of people traveling during the holidays. But the wait time in line was ridiculous…read moreeven by busy holiday standards. AND, the self-serve check in kiosks were all "out of service". They had to make announcements to everyone in line, that they would not be able to accommodate anyone walking up trying to reserve a car, and that they would only honor the existing reservations previously booked. We had an existing reservation for an intermediate car -- and they said they didn't have that available. So we could either wait until someone else turned in an intermediate car (which they could not guarantee when that time would be), or to downgrade to a compact and they could not adjust for the price difference.

A Five-Star Luxury Experience with Calas Luxury Rentals!…read more If I could give Calas Luxury Rentals more than five stars, I would. This company truly defines what it means to offer a luxury experience from start to finish. I booked with them twice--first for my mom's birthday party, where I rented an incredible yacht, and again for my own birthday weekend, when I got behind the wheel of a Lamborghini Huracán. Let me tell you, both experiences were nothing short of spectacular. My Mom's Birthday Yacht Party - A Dream on the Water I wanted to do something special for my mom's birthday, and after some research, I came across Calas Luxury Rentals. From the moment I reached out, their customer service was impeccable. They helped me choose the perfect luxury yacht for the occasion, making sure it had everything we needed--a sleek design, a top-tier sound system, spacious decks, and a crew that was attentive and professional. The day of the party, everything was set up flawlessly. The yacht was spotless and beautifully maintained, exuding pure elegance. As we cruised through the Miami waters, it felt like we were living in a music video--the ocean breeze, the skyline in the distance, and the pure vibe of luxury. My mom was blown away, and our guests couldn't stop raving about the experience. It was the definition of a VIP event. The crew was beyond accommodating, making sure we had everything we needed, from refreshments to smooth sailing. The whole experience was seamless--no stress, no hassle, just pure enjoyment. Lamborghini Huracán - The Ultimate Birthday Weekend After my mom's birthday, I knew I had to book with Calas again--this time, for my own birthday weekend. And what better way to celebrate than by renting a Lamborghini Huracán? The booking process was just as smooth as before--Calas made everything effortless. They delivered the car right on time, and the moment I saw it, I knew I was in for something special. The Huracán was in mint condition, gleaming under the Miami sun like a true beast waiting to be unleashed. Driving it? An absolute dream. The moment I started the engine, the roar of the V10 sent chills down my spine. It wasn't just a car--it was an experience. The acceleration, the handling, the sheer power of the machine--everything about it screamed exhilaration. Wherever I went, heads turned. It felt like I owned the streets of Miami. Pulling up to high-end spots, feeling the raw power on the highway, and just enjoying the freedom of the open road--it was exactly how I imagined celebrating my birthday. Why Calas Luxury Rentals is the Best in the Business 1. Elite-Level Customer Service - Their team is knowledgeable, professional, and dedicated to making sure everything is perfect. 2. Top-Tier Luxury Vehicles & Yachts - Whether you're renting a supercar or a megayacht, expect nothing less than the best. 3. Seamless Booking Process - No hidden fees, no unnecessary paperwork, just a smooth and easy process. 4. Flawless Delivery & Presentation - Every vehicle and yacht is immaculate and ready to impress. 5. Unforgettable Experiences - Whether on land or sea, they provide the kind of moments you'll never forget. Final Verdict: Book With Them NOW If you're looking for true luxury, look no further than Calas Luxury Rentals. They turned both my mom's birthday and my own birthday into legendary experiences that I'll remember forever. Whether you're planning an event, treating yourself to a supercar, or just want to experience life at the top, this is the company to book with. Calas Luxury Rentals = 10/10. Trust me, you won't regret it.

From the owner: Experience Luxury Like Never Before…read more At Calas Luxury Rentals, we specialize in providing the finest selection of luxury cars and yachts in Miami—all at the best prices. Whether you’re looking to cruise the streets in an exotic car or sail the waters in a high-end yacht, we ensure top-quality service, impeccable vehicles, and an unforgettable experience. Book with us today and elevate your lifestyle! Let me know if you’d like any tweaks!

I wish I could leave a zero. It is my partner and I's honeymoon and he is 21. I am 34. First he…read moretried to Pull a bait and switch. We were given a quoted price and then they raised the price since he's 21 Even when the price was well established. The employee was not only rude but he tried to change the price 3 times to get more money out of us. I then decided I would go ahead and rent the car myself but they wouldn't allow me to use our joint credit card that I am on myself but since it has my partner's name was on the card first they wouldn't allow not allow me to use the credit card with my license. They did everything to squeeze every penny out of us. We decided to leave and instead uber for almost our entire trip. I talked to a few other car rental places with more reasonable prices but still outrageous. Do yourself a favor and don't bother with this scam. Something that was supposed to help Us with our special stay in South Beach turned it into an unnecessary hassle and nightmare.

The main reason I would never do business with Hertz again is: unlike enterprise, if you go to a…read moredifferen Airport and they have no shuttles and a drop fee of $75. No shuttles. Really? To their credit, the rental car did have only 50 miles on it when I got it, which was nice. The manager at drop of was very matter-of-fact, he had no joy or customer service skills at all, and he moved as slowly as he possibly could. He obviously doesn't really care about his company because it's not his company. Dirty office.

The best! Quick answers, 0 problems. Great service, the car was in great condition as promised. No…read moreproblems at the time of returning the car. I fully recommend them and if I ever need them, I will use them again!

These people are SCAMMERS!! If you point out the flaws in their work, they try to bill you for…read moreextra stuff to cover the costs of having to fix the terrible job they did in the first place!! Go anywhere else but here!

Had an incredible experience with Freddy after a collision. My car needed a lot of work and he did…read moreit right on time and a clean job. Not only that, he noticed my running boards had issues and offered to include them as part of the repair. Would recommend. Incredibly communicative, attentive, and has an expert team

I rented a car from this piece of crap rental company in April 2025…read moreThey try to scam me with Sunpass in Florida . I had prepaid for my car with Booking. Com On their website, they have a way to validate your car at the airport for pick up. Nowhere on their website is there a way to refuse a Sunpass when you accept this courtesy for $25 and the parking lot fee. When I refuse to pay for a Sunpass they told me to return their car three days later . Now they and Booking. Com refused to refund me the rest of my money . You are not required to have a sunpass to Rent in Florida. I have traveled to Florida every spring for the last 20 years and never bought a Sunpass. . Booking. Com is not a United States company therefore I suggest you don't use them because they are no help .. they are based in Europe somewhere and you know the settlements towards the US these days .

Don't rent cars with them! Not professional! I don't…read morerecommend and they will charge you extra fees!