I was nervous to come here because of the bad reviews, but Liz rocked it. I had picked up a car…read morefrom Budget at the airport that started to overheat. Corporate sent me here. She didn't think she had an extra car to exchange for the rental I had, but she worked some magic and took care of me. She saved my trip.

If I could give zero stars I definitely would. We rented a vehicle for vacation. When we received…read morethe vehicle, the outside was filthy. We were told we could take it to a car wash and they would deduct up to $20 for the wash. The inside had footprints in the back as well as driver side. Also noted, there were no floor mats in this vehicle at all. When we returned the vehicle, we vacuumed out the vehicle top to bottom, wiped down the interior (even though we did not receive it that way) and windows. Photos are attached in the review of the returned vehicle. All of a sudden, over 24 hours later we receive a call that we will be charged $325 for cleaning the vehicle out. I was shocked. If you review the photos of the vehicle, there is no dirt, sand or dust in the vehicle. The vehicle was returned spotless. I will be fighting these charges as that is a little excess for cleaning. Steer clear of Budget in North Glen on 104th and spend the extra money at enterprise car rental. I read all reviews here and the cleaning fees are crazy. They do not clean the vehicles when you get them! Its your responsibility to clean it they said. Attached is also the Budget agreement paragraphs on returning the vehicle clean. Normal wear and tear is okay it states, but a piece of hair, or a piece of sand left behind is warrant for $325 cleaning fee?

I was helped by Nick and Tim, not only are they extremely professional and efficient, they do well…read moreunder pressure & theyre nice to look at too! They engaged with customers during the wait time which made it fly by, beautiful car, very helpful and smart young men! Thank you! definitely recommend. -Red Charger

I didn't know about the $300 deposit.which I was not expecting to have to pay other than that…read moreemployees were great and helpful

Don't get me wrong, I like enterprise as a business but this was not a great experience. I really…read moreenjoyed that they picked me up from my car repair shop while it's getting repaired but I have been waiting for 45 mins now and the employee has looked me in the eyes 3 times while taking other customers to their car who came after me.

Don't rent from here, they'll make you pay for their mistakes…read more I was in a car accident and needed a rental while insurance figured things out and I was able to get a new car. They were very helpful, but the problem came after. I had to return my first rental car because I noticed a tire was losing air. Anybody who lives in the area knows there's been a ton of construction going on. No big deal, I called them and was able to bring it in, and they saw the tire was indeed losing air, documented things like they typically do when you return a car, saw no issues, so they replaced the rental for me and took the car back. I had no issues with the second rental, used it and returned it when I bought a new car. Cue a month or so later, and I get a letter in the mail essentially billing me for "damage done to the rental." To the tune of $1,400. It was for the first rental car that I had returned because a tire was losing air. Apparently, the steel wheel had been damaged and they had to replace it and the wheel. When I returned the car, the tire was not flat. Yes, it was losing air, but it was not completely flat and sitting on the steel wheel. The employee looked everything over and gave the okay. I'm assuming that they let the car sit after I returned it, and let the tire continue losing air, thus leading to the damage that I'm now being charged for. Shame on me for not taking photos of my own when I returned the car, like I've typically done in the past with rentals. I had a million other things on my mind with the accident, but I won't make that mistake again. Yeah it's a long review, because I'm really upset. Just don't rent from here.

First of all ill start off with sayin i reserved a camry. Was left with a jeep compass ( not the…read moremost comfortable, lacking enough weight to pass big trucks safely on the highway) total p.o.s. I had to leave town and look at homes in nearby states. Was quoted around $300 online to rent it. Totally different price when i got there ended up payin $850 just to drive that shitbox off the lot. Will say the thing at least got decent gas milage but thats all i will say. The vehicle needed an oil change before i rented it at least that was what kept being displayed on the instrument cluster. Besides that opperating the navigation without any instructions proved to be a pain in the ass. Plus the parking break would engage every time you change a shift position ( very agravating ). Noticed a sign when you go in the office that said if you bring the rental back dirty they wil bill you an extra $400 so i made sure it was clean. When i dropped the car off 13days later my final bill was $1435.00 a hell of a lot more than i was initially quoted. By the way just thought i would add the employees were cracking jokes about a customer who was on the phone and got the camry that we requested and they were wanting the suv we were forced to rent at a higher price. Total bullshit I will never rent another car from any budget rental service again im very displeased and disgusted.

My review is for this location, not Avis overall…read more We got a bit of a lemon from the Denver Airport, and I tried to contact Avis corporate. I was on hold seemingly forever and they confirmed I could exchange the car here (about 40 minutes from the airport). I called this AM and I reached a gentleman that said he could help as long as a car came in when scheduled, but please call to confirm. I tried calling this afternoon, but all calls went to the Avis 800 number, and honestly, they were a little frustrating to deal with. I decided to just drive to the location, and the man I spoke with this morning was there. He remembered me, and was very friendly and helpful, taking care of the exchange in minutes. As expected, his phone was ringing and he couldn't answer so those calls were going back to the toll free number. Hiring is very difficult now, so I understand he was doing everything he could. I'd give 5 stars to the employee for his efforts and 3 stars to Avis -- that's how I landed on a 4.

I got a car from them when my car was in the SVE body shop! So easy to work with! I didn't like…read morethe first car, no problem, they switched it out for another. I highly recommend. Pat D

Good service Wellness to work with you, especially if you are coming and going from the Broomfield…read moreairport

I had an outstanding experience. The staff was super friendly and very polite. Car was ready on…read moretime, went over any damage together and I was on my way. Will be doing business with them again

Had a great experience with Levi this morning. Levi & Enterprise were extremely diligent with pick…read moreup time & super helpful and polite throughout the process. Would absolutely recommend.

We flew into Denver from CA to visit family and then planned a vacay to Glenwood Springs. We had…read moremade a reservation with Avis in Northglenn months in advance and had an appointment to pick up the car. On our way to the Avis facility he received a call telling us that there was no car for us. I have no idea they "reserve" cars but then give the cars away. We got nowhere with Avis customer service so we drove the Hertz in Broomfield on a whim. AJ met us at the front desk and even though he was really busy, he listened to our story and went out of his way to help us get a vehicle at a reasonable price. He cleaned a truck, put a bed cover on it, and had us on our way in under a half hour. We could not have been more grateful for AJ taking a really bad experience that wasn't even his fault and finding a solution for us.

"Amazing customer service! The team is friendly, accommodating, and always willing to make…read moreadjustments when needed. Jason and Elijah went above and beyond to ensure a great experience. Highly recommend!"

Excellent service. Very professional. Kayla was excellent. Definitely a great place to rent from.read more

Rented a car for 4 days car had issues they offered no help and everything they offered would have…read morecost me 600-1400 and left me stranded for days with my wife having cancer and an appointment to get to. The manager told me she would call me back never called me back and went on vacation the employees were laughing at my misfortune the overall service there was horrible I would not rent here they will leave you high and dry if anything happens to your car and will not accommodate or help you in anyway stay away and I never leave bad reviews but these people are horrible and do not care at all about helping customers