No words!!! Sold a car that has mold. Oberto was extremely unpleasant to work with and not professional. Every time we asked for him or went there we felt like we were not welcomed. Tmafter reaching out to corporate they did take the car back but 3 months later. I would not recommend this place to anyone! Not sure how one can work in customer service and not have any skills to do so. read more

Salesman was so nice, even leaving messages to call him if I needed anything. Until I found a screw in my tire. Everything changed, I called and he says" Do you have a tire repair kit! I say no. He says he doesn't either so there's nothing he can do for me. I say at 315 that you must have service people. Then he says all his service people leave at 330! Really!!! I wouldn't go here to get a car. They'll abandon you as soon as you leave. read more

If I could give a zero I would. They are super nice when you book the test drive then they pass you to sales. By the way, the car was disgusting! Spent three hours getting it cleaned up for them from sand and ashes everywhere in the car. Smells disgusting! Then, the sales people spam call you every hour for the next 24 hours then you get assigned a sales person. They don't get back to you and give you the runaround. You can't speak to anyone else. They flake on call back times. DMV and taxes are inflated by $400 n my case. When you ask them, they just say those are the fees. There is also a $599 document fee! I then returned the vehicle and was faced with a $140 bill for a test drive that was delayed by their staff! Please do not bother! read more

Arranged to test drive a 2019 Kia Sportage LX with 31000 miles with a salesman named Mike from Avis Car Sales. I asked Mike whether Kia's 10 year, 100,000 mile warranty was transferable. He said whatever the manufacturers original warranty was would transfer. (Not true. I found out later that with the 2nd owner the Kia warranty drops to 5 years or 50,000 miles) Set up a date and time with Mike for the test drive. Mike explained they would drop off the car at the closest Avis Rental which in my case was Braintree, MA. Ubered to work in the morning and then from work to Braintree as I was planning on test driving the car for a couple of days. When I arrived - "No car!" Called Avis Car Sales and was informed that I'd cancelled the test drive via text message (not true) so no car was delivered to the local rental shop. Had to Uber home. I rescheduled the test drive, decided not to purchase the car due to a lot of small dings on the car that made it not worth the asking price and I couldn't negotiate an adjustment on the price. Did I like the car? I now drive a 2020 Kia Sportage LX, so yes, I liked the car. The experience with Avis Car Sales...not so much. read more

AVOID AT ALL COSTS. It has been 7 months since I have bought from them. They do not return any phone calls. Do not address any problems. Refuse to get a supervisor on the line. AVOID THEM!!!!! read more

Mike was very approachable and made the whole car-buying process so much less scary than it could have been!!! We had a lot of questions and wanted to inspect each car thoroughly, and he was very forgiving and accommodating. He was extremely patient which is wonderful for first-time buyers. The prices were also very competitive compared to other places in the area. Would recommend. read more

If I could give a worse review, I WOULD. Absolutely atrocious customer service. Have called 8 times in 2 weeks with no calls back (sounds insane, but I promise you, each time I was assured a manager call and nothing). Definitely don't waste your time here. The only good agent was Mike and he left the business. 0/10, would never recommend to anyone who doesn't want to feel like they have to be a Karen to get a response. read more

Beware of buying from Avis car sales Orlando especially Mauricio Gonzalez. He sold us a car with defective keys. When we contacted him just seven days after the purchase he said he will contact Avis on our behalf and make them aware of the situation. Two months later when we contacted him again he made excuses and asked about our case as though he had no recollection. I bought new keys with my own money. read more

I had a great car buying experience. Mike was always available to answer any questions. However I was told my car would be cleaned inside when I picked it up. Someone else picked up my car for me and when I got into it it was not detailed in any way! Stains in the console and just not how I expected to have a new car given to me. They easily let me come back for a redetail and also for a light coming on, took over two hours, the light issue wasn't fixed, I get back in the car and only the middle console which I complained was just barely cleaned. Steering wheel and all the nooks and crannies still had dust all over the place. Went to target and did it myself in 10 minutes... so don't buy a car here if you want it actually detailed. They'll just do the bare minimum. Overall I'm happy with the deal I got on my car but they lack in the details. read more

I went to just explore different options available. The staff were patient enough to show me around different cars and let me test drive them. They have mostly 2019 models but almost all of them are driven 40k+. Sticker prices of the cars were cheap compared to other places. I didn't purchase in the end and hence not sure about door price and other process of purchasing. Overall, this is a good place for people looking for cheap cars and ready make some compromises. read more

Avis Car Sales was very professional to deal with and their staff is very approachable for me this is good company

I'd been shopping for a new ( to me ) car for months researching a few different makes and models, my wife and I even visited big dealerships to physically feel, look and even test drove a couple of different vehicles. These other car stores (like someone else mentioned) treated us like we don't have something called the internet where we can do comprehensive research and know exactly what is fair market value. So fast forward two weeks later and my wife discovers Avis car sales. I sent an availability request for a particular vehicle and, immediately received a response from Mike. Next day I show up, mind you unannounced because I never scheduled a test drive and I'm greeted by who else? Mike, friendly extremely knowledgeable but laid back no pressure. The car I was interested in was under sale contract but, he was more than willing to show me other cars all in like new condition. I eventually test drove a couple of cars and settled on one. The entire process was seemless, from looking at the car to going for a test drive (alone with no salesman sitting next to me), to the sales agreement took two days BUT less than two hours of actual paperwork. No hidden fees or BS "accessories fee" just straight forward, this is the price ( in my case close to 2k LESS than retail market value) dealer doc proc fee, taxes and title and registration. Here's the kicker, I had a budget an amount I wasn't willing to go over so that is why we were looking at a car between 2015-2016 we end up with a 2018 still under manufacturers warranty! Needless to say Mike is the man, he was truly accommodating, great communication went above my expectations and would definitely recommend Mike and Avis car sales in Eastie. read more

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I decided I needed a new car a few months ago. I have been to several dealerships in the Boston area and left frustrated! The treatment I got at Avis was top notch! I emailed at 9pm the night before to schedule a test drive. I actually received a response the same night from David! When I arrived the next morning, the car I was interested in was pull up and waiting for me. The entire process from test drive, sale, paperwork and putting insurance on my new car was 1.5 hours! I came with a pre-approval in hand but the experience was seamless. Thank you David! I will be sure to suggest Avis to anyone read more

We shopped around for a few months for the car we wanted--did lots of research and test drove lots of different cars at different dealers. We had a great experience with Avis Car Sales. It didn't feel like we were getting a sales pitch and there wasn't a ton of behind the scenes negotiations. It's a small shop and Mike and Dave were honest and reliable and both went the extra mile to help us work out logistics. In a year or so, we'll be looking to buy a second car, and we'll go to Avis Car Sales first! read more

Thanks to Mike Kinney who went above and beyond on service and also thanks to David for helping me out..This is my second car bought from Avis 2017 Mitsubishi Outlander...They have great cars and prices...cant beat the service... read more

Buying a used rental car may sound like a great idea, but I'm going to tell you its best to STAY AWAY from Avis. I take the vehicle home, not only is it filthy inside and out, I realize shortly that it needs new windshield wipers. Fine, not that huge of a deal so I figure they will reimburse me for new ones. WRONG. Oh and I drive the vehicle for 4 days and a maintenance light comes on, oh they'll do an oil change at no cost since I haven't even driven it 300 miles, WRONG AGAIN. This company took almost a month to get my CU the purchase agreement risking my loan expiring and doesn't even have the decency to do an oil change. The whole company is trash and cant even handle simple customer service, after I was told by someone that the issues would be handled now all of a sudden the "sold as is" goes from cosmetic issues to ANY issues this vehicle has. Worthless, garbage, TRASH company. I will never rent or purchase a vehicle from them again and I will make sure nobody I know will either. I'd rather pay more money than have to deal with this pathetic excuse of a company. Now lets wait and see if they can manage their simple small minded employees to get my vehicle registered in time. read more

I have been dreading the day I would have to purchase a car, because I know what the process can be. I had done extensive research for about a month about the type of cars that met my standards and were in my price budget. I visited a big dealership the week prior and had a terrible experience. I questioned if I was going to get a car, with every dealer acting as if the internet is not available to give people most of the information they will need. I visited Avis Car Sales with my family and had an amazing experience with Mike. There was no pressure, he was well-informed, and knew his inventory. We originally went to the dealer with the intentions of getting one car and ended up purchasing a new car that was a far better deal. Throughout the process there was no additional pressure to purchase the car. We had a price point for the car and Mike was able to make it happen. He was able to streamline the process quick enough that we were able to agree to a purchase on Saturday and drive off with a new car on Monday. I would highly recommend Avis for anyone who has done the research on the car they want, but need to experience what the car feels like on the road. You won't be disappointed. read more