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Avis Car Rental

1.7 (11 reviews)
Closed • 9:00 am - 12:00 pm

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Sliced side walls

This location knowingly rented us a transit van with slices in the side walls. Bald r/ r tire- I've tried to call the location to no avail. They knew we were driving 1000 miles. They have no regard for human life, there customer service is non existent- after spending an hour trying to get any help what do ever!! DO NOT RENT FROM BUDGET RENTAL TRUCKS/ CARS!! THEY DO NOT CARS!!!! Only good experience was toad side assistance!!!!

There is no excuse for this. Even if short staffed. Have a system.

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1 month ago

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1 year ago

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4 years ago

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4 years ago

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

2.2(53 reviews)
0.1 mi

Enterprise is the company that AutoNation Ford used for a rental car while we had some warranty…read morework done. Picking up the care took about an hour-even though, they knew ahead of time and should have been ready. The care was a Ford Escort but was not clean and windows were dirty. It didn't smell like smoke as others have noted but it should be as quality as it would be if you had rented and paid for it yourself. We cleaned the car so we could drive it-which ended up being 10 days due to Ford not having the parts needed to fix the warranty job. We dropped off the car cleaner than we got it and with a full tank of gas. It didn't take too long to return the car. We did get a $240 charge despite AutoNation Ford paying for the rental. Ryan from Enterprise was extremely nice and got on it right away to get us a refund. They said it was due to a problem with AutoNation paying but someone should have checked and this should not have happened. I may still rent again from Enterprise but you definitely have to check the car and not take it if dirty and pay attention to the charges. Ryan would be the reason we'd go back.

I am so very gratified to see the reviews of this particular location are already abysmal, even…read morewithout the following review to fortify that very apt impression: After a good five minutes on hold, which one could excuse if it was legitimately busy rather than poorly run, the gentleman at the desk got on the call and I expected him, based on my experience with all Enterprise locations everywhere in America and overseas, to be courteous and ready to go above and beyond. I described to him the exact emergency I was in, our vehicle having stalled perhaps a five minute drive away. He made an excuse for not having somebody come pick me up for the reservation I had made as a platinum member; I could even accept that if he was alone there (which he was not) However, my wife and I have a lot of luggage and I asked for an upgrade which he refused for a reason 100% fabricated. I told him that's fine. I would swap it elsewhere and he attempted to convince me that no other facility would accommodate the upgrade. I've been renting from Enterprise, perhaps longer than this young man has been alive. At any rate, when I let him know that I intended to catch an Uber over there. I might be a couple of minutes after the posted closing time, he refused service and attempted to lecture me saying exactly that "our times are posted clearly on the website; if you can get here within that time fine if not, we can't help you sorry" again, I'm not used to this type of lack of accommodation for Enterprise, and he wasn't being asked for a lot in an emergency, again by platinum members of the program. Try to stay away from this place, if only to just send a message to this oafs superiors that somebody else needs to be working there, and that the bad reviews are 100% justified

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Avis Car Rental - carrental - Updated May 2026

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