1. Avis Autonoleggio

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    Milan, MI

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    Avis Autonoleggio

    1.0 (3 reviews)

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    Avis Autonoleggio - Driving on the autostrata

    Avis Autonoleggio

    1.5(8 reviews)
    2.4 km•Centro Storico

    After years of using this Avis location, the entire staff was 'let go', hours changed, and new…read morestaff installed. As such, my previous review no longer stands. I cannot vouch for the quality of the new staffs customer service. We made friends with the staff who previously worked here. None were reassigned to another location. They were all terminated. Not a good move Avis. You lost some excellent talent.

    I am extremely disappointed with my experience with Avis. When I picked up the car, the associate…read morewalked me through which fuel to use and showed me where the electrical plug was located. While we were still there, I noticed a scratch on the bumper and immediately pointed it out to her. She told me she would document the damage in their system, and I trusted that she had done so. When I returned the vehicle, I was told there was no record of the scratch and that I would be charged a repair fee. I specifically reported this damage at pickup, before I ever drove away with the vehicle. I should not be held financially responsible because an Avis employee failed to document something she assured me she would. The entire experience left me feeling scammed and taken advantage of. I also have serious doubts that the repair fee I'm being charged will actually be used to repair the scratch rather than simply being collected from me. My advice to anyone renting from Avis: photograph and video every inch of the vehicle before leaving, and do not rely on an employee's word that existing damage has been documented. I made the mistake of trusting them, and now I'm being charged for damage that was already there. Avis should refund the fee.

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    Avis Autonoleggio - Main entrance off the Piazza

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    Main entrance off the Piazza

    Avis Autonoleggio - carrental - Updated October 2026

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