We had our windows installed by Visionaire Windows this week and couldn't be happier. From the…read moreinitial sales process to installation, everything was completely seamless. The entire team was friendly, professional, and clearly took pride in their work. Installation day went smoothly, they worked incredibly hard, and the cleanup was spotless. Most importantly, the windows themselves are excellent quality and look fantastic. After a few not-so-great contractor experiences in the past, this was a refreshing change. Highly recommend Visionaire Windows if you're considering new windows.

Had a great experience working with Visionaire from start to finish. They made everything from the…read moreinitial estimate to the proposal/financing/installation simple. The installation team worked late the first day to make sure all the windows were fully installed. A smaller team came back the next day to finalize and put the finishing touches on everything. They put everything back where it was: blinds/furniture. And overall it was an amazing experience.

Nova Kingdom Windows completed our windows just over a month ago. The service was great, and we are…read moreenjoying the fresh air in our home. Luis's consultation was the best by far after several estimates. He clearly explained his process without any sales pressure making the procedure easy to understand while leaving room for questions. His quote was fair allowing us to pay half for the deposit and the other portion once the job was complete. Luis kept in touch by text while we awaited the window shipment. On the day of installation, he arrived promptly with his crew. They completed the entire house in under four hours! There's been a noticeable difference in both temperature stability and noise reduction. We're looking forward to seeing how our new windows affect our heating and cooling bills as well. Thank you, Luis!

I recently had a window start to leak on a rental apartment I own. I contacted over a dozen…read morecompanies, and all of them either said I was outside of their work area, that they would only work with me if I wanted to replace 5+ windows, or that they had too much work. Luis at Nova came out and was able to fix the damage to my window without having to replace it. He was communicative, flexible, and very responsive. Both my tenant and I are happy with the final result and I would recommend them if you are having an issue.

Justin worked with us to replace our interior door. it was a pleasure working with Justin. The cost…read morewas reasonable and Just Doors did a great job on the timely install. Justin was also on top of his communication-game. The whole project was very well managed & executed. Just Doors is now my go-to for any door jobs.

UPDATE 12/8/25 The technician Titus, not only met my…read moreexpectations, but exceeded it! He was very professional genuinely interested in making sure he did everything he could to repair my steel door. He identified options and pros and cons of each option. He took the time to call me in his off work hours to discuss the problems I was having with my door and asked for pictures to make sure he brought the right equipment to repair the door. I would definitely use them again and if fact I am scheduled to have them fix another part that could not be fixed in the current visit and would be a more involved repair project. I am awaiting an estimate of this repair. I am glad that I gave them another chance to prove their expertise in this ares, because Titus's approach and experience definitely impressed me ! ---/ Update: I have heard from the owner Justin and he assigned someone to be out on this coming Monday to evaluate my problem with my door. Further updates to this review should follow after that service visit. -//// Take note that this is a temporary evaluation of this company until I hear back from Justin the owner. Before November 20 approximately 2 1/2 weeks ago, I requested a person to come out and repair my steel door on an outside storage unit. I specifically said I wanted it repaired and if not repairable, an estimate for replacement. I asked several times if there was a fee or service call for coming out Brie, the representative said there was no service fee and it would be as I understood: Come out look at it. See if it was repairable and if not repairable to give me an estimate for replacement door. I specified several times that it was a steel door and I wanted to repair the steel door. On the day the technician was to come out, he said that he only replaces with fiberglass doors because he prefers the quality over steel doors. He doesn't feel that steel doors were durable. I explained to him how many times I specified I had a steel door and wanted to Repair it and only do a replacement as the last resort. I also reminded him how long I've waited for this appointment and that clarification of my needs should've been done 2 1/2 weeks ago when I requested the appointment. Scott, the technician promptly offered to call the owner Justin. After colleague came back, he said that he did leave a message for Justin and his awaiting for him to call me back. Scott also announced that anyone coming out would be a $400 minimum repair service and replacement of the doors would be starting at $2500. I told him I didn't think it was worth it to have someone come out and put two longer bolts so proper adjustment of the door can be made . I also explained to him that which is my evaluation of what it needed to be repaired. But that is only my evaluation. I told him that that's why I'm hiring door company cause they supposedly are the experts and what is needed to repair it! This review may change depending on if the owner Justin calls me back and how they're going to resolve this miscommunication of what me the Customer needed versus what the company could offer. It was a total waste of time as of now

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

After 10 yrs of installation, with one phone call, they came out and recaulked all windows that…read moreneeded to be caulked. The man that came out also showed me how to solve an issue I had with a window. I thought it was broken, but he showed me in fact, it wasn't

(Edited 8:30pm 8 26 26 at the bottom) I went through Lowe's for my project and they chose the best…read morecompany, America's Best Choice, to do my siding, painting, and gutters. They were PERFECT. The entire time the crews (Siding and Painting) were in my yard, I felt like angels were hovering. The Siding crew had beautiful, peaceful eyes. I rarely heard them talk but when I was able to hear them, they spoke quietly to each other. They worked from 8:30am to 7:30-8:30pm, cleaned up, then came back the next morning with the same amount of energy to work all day long. The Painters were amazing!!!!! I loved the Girl Power they had and the male leader that helped them along the way. They worked the same hours, 10-12 hours per day in the heat. The gutter crew did the work in 2 hours and it is beautiful and matches the paint perfectly. It is impossible to not like Mr. Dibble. Enock was gentle, encouraging, pastor-ly, and father-ly in the way he advised me. Dayana proactively communicated with me daily on EVERYthing. They paid attention to me and were totally trustworthy in whatever they advised me to do. We are thankful that we went through Lowe's and that Lowe's sent ABC. I can add only that ABC learn to be like McDonalds. Ask about add-ons up front and DON'T be afraid to discuss money, especially the final payment, which took several phone calls, probably ten customer service agents who avoided telling me the issue, but then came HOPE today who told me the bottom line about the addition to the second half of the payment. HOPE was brave enough to tell me - lol. Be like McDonalds. They offer the add-on of a hot apple pie or drink and give the price without hesitation at the order box. They don't wait until you get to the pay window to hesitantly offer an add-on or the total price. They don't wait until you get to the pickup window, either. They do it at the order board. ABC should not be afraid to offer add-ons that Lowe's allows or they see are needed, right up front, so as not to have the customer getting the hesitation from several Customer service reps over several days when the project is finished. OTHERWISE, LOWE'S WAS PERFECT IN SENDING ABC AND I HAVE TOLD MANY, MANY, MANY PEOPLE TO USE LOWE'S FOR PROJECTS to be assured of getting people that can be trusted AND TO USE ABC FOR THEIR HOME REMODELING NEEDS. I LOVE ABC and all the people I dealt with there, including Mr. Jim Dibble (great man), Enock (gentle, wise, pastor-ly, fatherly, Supervisor), Dayana who communicated with me proactively almost daily, Ty, Stacie, Dusti, and Renaldo. I appreciate them all.

I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

I have never had such a horrendous experience with a company EVER. Unethical, predatory employees,…read morespineless owner. I reached out to several companies back in May 2024 as I thought there was an issue that required window replacement, but it turned out I could fix it with caulk so I did not proceed with any quotes. My quote was done by Jeff. During my quote session, Jeff made several comments that I took as a misunderstanding of social cues, but I now know were not. Two months after my initial quote, I received a text message from Jeff's PERSONAL device. Prior to this, he had only communicated with me via a work device. This text from Jeff was disturbing, inappropriate, and concerning from a safety perspective. Jeff ABUSED his access to customer data to hit on a customer nearly HALF his age. I was hesitant to reach out to the company as I did not know these men (The owner, Mark, and Jeff) and feared retaliation; however, I did not want this to happen to another young woman so I left a review through the BBB. Mark reached out within a few hours expressing his apologies and disgust with Jeff's actions and assured me Jeff would be fired first thing Monday morning. I spent the weekend beefing up my home security system just in case. Come Monday, I hear nothing. Which was fine at first. Tuesday morning, I received an email stating that Jeff was not fired, that Jeff was a "good man", it would "be a loss for us to have to let him go", and asked for my forgiveness. Our definitions of what make a good man are vastly different. I also let Mark know that I would not be manipulated into offering my forgiveness for the sake of politeness or either of their consciences. After letting Mark know of my disappointment, I was told that Jeff never meant to send the text but "accidentally" pressed send while editing the text. This does not explain how Jeff got my phone number on his personal device in the first place. The argument they may use was "there was a discussion about his motorcycle while he was in your home and wanted to follow up on that conversation" but I invite whoever reads this to put themselves in my shoes. A man whom I do not know is in my home and is rambling about his hobby. He already inappropriately hugged me when he saw I owned power tools. Would you feel safe as a petite woman telling a strange man twice your age and twice your size "no, I do not care about your bike. Please leave"? I have already told all of my friends never to use this business due to the lack of ethics and a spine from the owner and its' employees. Your personal information is not protected and enlisting this business to do work to your home is only putting yourself, your wife, your daughters, and your family at risk. My intention here is not to get Jeff fired, but to notify my neighbors and fellow Cobb residents that this business is untrustworthy. His actions regarding this matter are well within his rights as owner and they show his backwards priorities, lack of character, and bad morals. But it is also within my right to protect other women and homeowners in the Cobb area from people like this.

Excellent experience with RapidLD Glass and Emergency Board Up. I reached out about a broken…read morewindow, and Rapid Glass came out the same day. They removed the damaged window, did an excellent job securing the opening with plywood and tape, and were back within 48 hours with the new glass installed. I had called several other glass companies, and most needed about 72 hours just to come out and look at the window. Rapid Glass came out the same day I called, boarded it up, and had the repaired window back in place within 48 hours. The two guys who came out were polite, professional, and cleaned up after themselves. The repaired window looks great. I couldn't have asked for better service. I would definitely use Rapid Glass again and highly recommend them.

Highly recommend! We had a cracked bottom window on our double hung. I reached out and got a…read moreresponse within an hour, scheduled for next day, arrived on time, took the old window out and told me he'd have it back to me in two days and boarded up our window. He delivered and reinstalled our repaired window for an amazing price! Overall the total time it took to remove and then reinstall was less than 20 minutes. I highly recommend this company for window repair!

A spring broke on one of our garage doors. Our vehicle was "stuck" in the garage…read more Paul (owner) took my call, gave a rough estimate, and arrived with Luke within two hours! Other than the spring repair, they discussed other "wear 'n tear" hardware that should be replaced, and also gave estimates on full door replacements (wasn't interested at this time). No high pressure sales pitch, just options to consider. They also fixed the sensors that weren't working on the other door, and installed a wireless keypad for convenience's sake. I thought the final repair costs were reasonable. Very friendly and polite and knowledgeable!

Jim McDonald is an excellent tech Quickly evaluated and…read morefixed the problem Gave me some options to upgrade my garage door without putting a hard sell on me. I really appreciate that when I'm ready to upgrade. This is the only company I'll call.