Some beautiful watches horrible customer service/employees/the owner is an arrogant jerk. I went in there prepared to spend over $100,000 on a watch for my dad's birthday, was sent to the store by my mother as she is a long time customer. After today and the rudeness I experienced, my family will never spend another dollar here! I went in pretending to know nothing about watches so they didn't try to push anything specific down my throat or know my budget. After about five minutes and refusing to throw away a piece of jewelry, I asked them to throw away and told me to throw it away outside and talk behind my back as I left, I am so glad I won't be spending Patek money in there.
You guys are employees, I don't care if you're the owner. You are there to service wealthy clientel. If you want to talk down to a billionaires son, make sure they aren't trying to spend 200k first on a Monday. Thats all.
Also don't buy a Rolex from here. They didn't even have any box or papers to go with the "new" or "pre owned" pieces. Lol, so sad because I was going to buy myself a Hulk or Root Beer after picking out my dad's. Time to go waste some fun coupons at omega before my Patek appointment ! Cheers to the owner! read more