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San Antonio, TX

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Avestee Women's Imaging Centers

3.0 (2 reviews)
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Touchstone Imaging Stone Oak

Touchstone Imaging Stone Oak

4.4(38 reviews)
0.7 mi•Stone Oak

As a former Nurse Practitioner for Trauma Surgery I found the staff friendly and inviting. RT for…read morethe CT was focused on the process and the procedure. Her conversation while getting me ready was light and a little distracting in the best way. Overall the entire experience was very good. Lastly, the Radiologist's report was concise and thorough. I would highly recommend Touchstone Imaging Stone Oak.

I originally wrote a one-star review for the call center two days ago because I was very frustrated…read moreand reluctant to keep my MRI appointment. I even called facilities within 100 miles to see if I could have the MRI done somewhere else so I could cancel this appointment. Unfortunately, I had no luck, so I decided to keep my appointment--and I am very glad I did. I want to give credit to the entire Stone Oak office staff for turning what I expected to be a stressful experience into a very positive one. The waiting room was very comfortable, and I received a friendly greeting when I checked in. Shortly afterward, the nurse introduced herself and explained that she would be placing an IV. I told her that I am claustrophobic, had a Valium available if needed, and also have an Inspire implant. She could tell that I was very nervous and immediately reached out to Ed, the MRI technologist. Ed took the time to speak with me and explain exactly what would happen during the scan. While we were discussing the procedure, I showed him the area of concern, which was primarily my pelvis. He noticed that the MRI order was for the abdomen, which would not have properly covered the area that needed to be scanned. He recognized that the order needed to be changed from an abdominal MRI to a pelvic MRI to ensure the correct area was evaluated. Ed personally walked me to the front desk, where the receptionist contacted the ordering physician's office. I also called Dr. Rivera myself, and he was able to provide a verbal order so we could proceed with the correct MRI. The MRI itself went much better than I expected. Ed played music during the scan, and a calming voice explained when I needed to hold my breath and what to expect throughout the procedure. That made a huge difference in helping me feel comfortable. Kudos to the entire Stone Oak staff! The nurse was incredibly sweet and attentive to how apprehensive I was, and Ed was patient, knowledgeable, and genuinely interested in making sure I received the correct scan. I truly appreciate everyone who took the extra time to make sure everything was done correctly. Thank you to the Stone Oak team for turning what started as a frustrating experience into one that I can honestly give five stars.

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Touchstone Imaging Stone Oak
Touchstone Imaging Stone Oak
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Avestee Women's Imaging Centers - diagnosticimaging - Updated October 2026

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