Waiting area with check in kiosks. I made an appointment…read moreonline and checked in from my car. I received a text message letting me know I could come in the waiting area. My wait time was about 5 minutes. The technician was gentle and pain free. They are always pleasant. The bathroom could have used some sprucing up and there were urine samples from others left in there that needed to be collected. Otherwise it was fine.

horrible horrible! experience! 3 workers decided to come into work and do absolutely nothing the…read morefirst 35 minutes of work while 5 people sat in the waiting room with other things to do on a Saturday LIKE WORK! They sat back there laughing and giggly descri how they hates to work with certain supervisors one lady started to knock on the glass they said let them knock and walked further back into the office ! I was signed in at 7:59 I was called back at 8:42! they sat talking instead of helping patients! very ridiculous! one worker argued with me and things began to escalate and another worker came in and did the testing! things need to be talked about and discuss very unprofessional! hire ppl that wanna work not discuss drama!!! DISGUSTED

I parked pretty close to the entrance. Earns a star. The…read moreCounty Health building is NOT in Clayton. Earns a star. I don't have anything negative to say, so the place gets 5 stars.

The reason for my visit was for birth certificate services and everything was a breeze. There was…read moreplenty of free parking and office was very efficient. Upon arrival, I filled an application form, paid $15 and got my copies and was out the door in less than 5 mins. Although, it wasn't busy when I went, they can get busier depending on the day or time that you come. Pro tip: You can fill the online form ahead of time to save a few minutes. Bonus tip: At the time of this review, they are offering free Covid tests outside next to the building.

What an awesome facility! I am a big fan of total access because they provide true quality care and…read moreusually know more than most emergency rooms or doctors. This facility was so clean. I was greeted by the front desk staff with a smile and compassion. You could totally see that they loved where the work. I broke/dislocated my toe the previous day and by the time work was over I knew it was time to get it looked at and of course my GP is impossible to get into. The tech was very prompt and had an awesome attitude! He was easy to talk to and very nice/personable! He was one of the two techs I saw while there, his name is Rogan, I can't remember the other name but they were dynamite! The PA was absolutely amazing. He explained everything and was so nice and helpful! He gave me great specific instructions and great referrals. He didn't make me feel like I was making a big deal out of nothing like some places do. The doctor who stopped in was also SO professional and nice! I highly recommend this facility if not for the staff alone, but the extremely clean and well stocked facility. Can't go wrong with this location!

Apparently they don't care to have patients walk in. Even more then an hour before closing. Their…read morewebsite says "walk in anytime" not "walk in when it's convenient for TAUC". It's pretty safe that they'll never have my business again. And I've been seen there several times at other locations over the last several years. They simply don't care if your child or yourself are sick when it may be an inconvenience for them to get off work right at 8pm.

I waited for 2 hours to see the doctor, i would recommend going elsewhere. Especially if you need…read moreany sort of "urgent" care.

Don't go there!!! First come first serve there and appointments don't matter. Only if you don't…read morehave color to your skin you will be well taken care of. But if not you're going to be in there for hours just to have a 5 minute conversation with the doctor. People with color of their skin let them have it, because you will be mistreated and ignored with your needs. That urgent care is trash. Shut this place down!!!

Front desk worker was so impatient, very rude, continued to over talk me. After so much, you just…read moreget tired of dealing with customer service people that have absolutely no patience or decorum to deal with the public. It's exhausting and very disappointing.

I came to this overland location recently for a injury to my hand I suffered from at work Josie was…read moreamazing , as well as the whole team so caring and attentive they're all amazing highly recommend this location.