I last visited here when it first opened and have not been back since because it was not somewhere I thought I would return owing to it being quite average food wise, even though the ambiance was lovely, and the place felt quite fancy and luxurious. The restaurant was very empty when we dined there last, so that did not speak volumes for its popularity.
I ventured back today for a birthday lunch celebration. It seems not much has changed, except that this afternoon it was very busy and we were given a two hour turnaround on the table. The restaurant is still lovely and feels luxurious, but again let down by the food. The brunch was eggs, and more eggs for the starter and fruit salad, waffles, pancakes or burgers for the mains. That's fine but I am not sure it is good value for the price, £23.50 for two courses and £26 for 3 courses, although it does not state that it is for one large and one small dish, so when you tried to order two courses and it turns out there are two sizes one small and one large and if you ordered two large, you have to pay extra which the waitress was not sure how much, but it turned out it was only a £1. I felt that this should be clearer on the menu so you are not embarrassed. However, when it arrived, the large dish looked no different from the small dish. The unlimited prosecco or bloody mary for £15 was a good idea if you wanted to drink a lot, but if you were on medication and was unable to drink, no such offer is available for non-alcoholic drinks. Which I felt was poor.
The service was pretty slow and then they got the orders very wrong. I almost ended up with a burger I did not order with half a tub of chips(!), and then a chicken burger without mayo which I did not order either. Granted when we complained about the half portion of chips, they did bring another full portion for amends. Then when I finally got my order, it was cold, quite dry and spicy! I definitely did not expect a buttermilk chicken burger to be spicy, so wished I had been warned.
Luckily, the company was lovely, and I did enjoy the time with friends, but shame about the quality of the food. read more