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Services - Avenue Dental

Cavity treatment

Crown cleaning

Dental exams

3 More Services

Dental sealant application

Teeth cleaning

Tooth filling replacement or repair

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Ask the Community - Avenue Dental

Smile Doctors Orthodontics - Harker Heights - Main lobby

Smile Doctors Orthodontics - Harker Heights

2.8(38 reviews)
90.3 mi

Hoping my review will change, but at this point it's only fair to let other potential patients know…read moremy frustration. Like most practices, everything seemed to be efficient and professional when we came for our initial consultation. However, the last visit resulted in a forty minute wait, which is unacceptable (at least to me). We currently have two children undergoing orthodontic treatment, so the amount of money being paid to CTO by us means if you're going to make me wait forty minutes past both of my children's appointment times, then you need to do a thorough examination of my kid's braces. Obviously that wasn't done because no more than an hour after leaving their office, my son's bracket fell off (eating rice). Of course, they were closed and not answering phones. Now we're sitting outside of their office waiting for them to open at 8:40, in spite of the fact that their advertised office hours are 7-12 on Fridays. I'm sure the annoyance is palpable in this review. Don't have your paying patients waiting excessive times because you're desperate to get more paying patients (a tech said the wait was due to walk-ins/new patients who bump scheduled patients). If you must make them wait, make up for it by properly checking the patient's appliances thoroughly so we don't have to come to get them fixed, only to wait for you to open whenever you get around to it.

My daughter (14) had her braces removed last week. We didn't ask to have them removed or push for…read moreit. We were told they were ready to come off. So they came off. Big surprise, her mind line was off and they left an overbite. Their solution was to put her back into braces to correct their mistake. I don't know about y'all, but tell a teenager she's going to have to pay for someone else's mistakes and watch the emotional breakdown. Had another child at the office. Back in June will took him for a second opinion. They were shocked teeth weren't pulled nor was he equipped with a piece of hardware he needed for expanding the teeth. We pulled him as a patient and he is currently getting the treatment he needs and requires. I could not recommend this place less.

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Smile Doctors Orthodontics - Harker Heights - Kids area

Kids area

Smile Doctors Orthodontics - Harker Heights
Smile Doctors Orthodontics - Harker Heights

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Avenue Dental - pediatric_dentists - Updated May 2026

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