Tried 3 times to schedule an appointment, which they obviously dropped the ball on that as well, being as my doctor had SENT a referral, and they responded back that I did NOT need one, and they would call and schedule, but never did. The woman that answered the phone the last time I tried to schedule an appointment was so RUDE and UNPROFESSIONAL that I will never call this office EVER again. NO ONE should be treated in such a disrespectful manner by any medical professional. I will find some other doctor. And furthermore, if Strefling does NOT treat the back, back pain, any conditions related to the back, as the RUDE woman who answered the phone stated, and that would include anything having to do with the spine, as that is part of the "back," then they need to edit his profile to reflect such. read more