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    Comanche Dental

    5.0 (1 review)
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    6 years ago

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    Essential Endodontics

    Essential Endodontics

    3.0(2 reviews)
    80.0 mi

    My regular dentist, in Granbury, recommended I see an endodontist regarding some resorbtion going…read moreon in a tooth of mine. I was very pleased with Dr. Shin and her staff. Very attentive and did a great job explaining the situation, and, lucky for me... It's a wait and see sort of thing. So based on today's experience with a consultation, 5 stars! I hope it's a long time before I'm back. Bottom line: Take care of your teeth.

    This dental office engaged in what I believe to be improper and potentially fraudulent billing…read morepractices. I was overcharged for services, including duplicate charges and services that were also billed multiple times to my insurance provider. After contacting my insurance company directly, they provided a detailed explanation of benefits confirming that my total out-of-pocket responsibility was $722. Despite this, the dental office charged my card $1,419.60 -- nearly double the verified amount owed. Additionally, I scheduled my care with a specific dentist, but for my second visit I was seen by an associate due to the original provider's unavailability. Although this change was not initiated by me, I was assessed a $75 "new doctor" fee. Charging a patient under these circumstances is misleading and raises serious concerns about billing integrity. When I attempted to resolve these discrepancies, I encountered repeated resistance. I was forced to make numerous attempts to obtain a refund, and while a partial refund was eventually issued, the office still owes me over $100 based on the insurance-approved amounts. Rather than addressing the matter in good faith, staff refused to engage in meaningful resolution and instead directed me to "take it up with my insurance," despite the discrepancies originating from their billing. The situation escalated further when the office contacted law enforcement and accused me of harassment simply for persistently requesting to speak with a manager regarding a legitimate financial dispute. Following this, they ceased communication entirely and appear to have blocked my phone number, effectively preventing any further attempt to resolve the issue -- including contact with corporate oversight. Throughout this process, staff provided inconsistent and demonstrably inaccurate information, much of which directly conflicted with documentation from my insurance provider. These actions raise serious concerns regarding compliance with standard billing practices and transparency obligations. Based on my experience, I strongly advise against doing business with this office. Patients should be aware of the risk of being overcharged, improperly billed, and denied appropriate resolution when discrepancies arise.

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    Abilene Endodontics

    Abilene Endodontics

    5.0(1 review)
    76.3 mi

    I was having a tooth problem which my regular dentist wanted to send me for a specialist referral…read more Dr Fike is fantastic, in fact, all the staff there is exceptional in every way. I had to have a previous root canal redone and Dr Fike found I had another root that couldn't be seen with the naked eye. His specialized microscopic equipment found the remaining root which looked like a tree with branches. It had become infected and he fixed it. What really amazed me was that he did his work without removing the existing crown. Highest of recommendations. They even gave my wife a rose as we departed.

    From the owner: At Abilene Endodontics, preserving the health of your smile is our number one priority. Our expert…read moreteam of root canal specialists led by Dr. Jeremy Fike, Dr. Chadwick Sargent, Dr. Kenneth W. Falk and Dr. Sarah Welch are dedicated to providing patients with the highest level of endodontic care. As members of the American Association of Endodontists, our doctors are expertly trained to save natural teeth that have been compromised by injury, dental disease, or decay. Located in a state-of-the-art facility, we incorporate the latest techniques with the most advanced technology to make your root canal experience with us as anxiety-free and comfortable as possible. Exemplary patient care, outstanding results, compassion and integrity are the paramount values of Abilene Endodontics. We know that for many patients anticipating a root canal procedure can be stressful. That is why in addition to achieving dental excellence, we strive to create an environment that is gentle and caring. Building relationships built on trust is the key to our success. Throughout this website you will find an abundance of information about our practice, the procedures we provide, and how our skilled and caring team can provide treatment to meet your endodontic needs. Please feel free to contact us if you need any additional information or to schedule an appointment.

    Comanche Dental - endodontists - Updated May 2026

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