I recently found myself in the market for a particular item that seemed to be out of stock all over the place. Tried ordering from the manufacturer, and from several other big box outdoors stores to no avail. Each one either showed out of stock, or notified me after my order that it would be December before they had more in. So I started scouring the web and stumbled on this random store in Sheboygan Wisconsin. So glad I did. They had exactly the item I was looking for. The site was intuitive and the transaction was seamless. The item was priced lower than anywhere else I'd found it, and it was actually in stock. How this works I do not know. But they got it to me all the way to Alabama in just a few days with tracking updates and communication along the way. The item arrived on time, the description was accurate, the price was the lowest that I'd found anywhere and this store managed to have something in stock that as far as I could tell no one else did. Couldn't be more pleased. Will definitely shop with them in the future. 5 stars. read more

ordered an item that was supposed to be in stock on January 11. Never received shipping confirmation after they told me it would ship shortly. I finally asked them to cancel the order on January 31 and refund my money immediately. They responded by saying they canceled the order because they could not fulfill it and they would issue refund that day. I have yet to get refund. I have issued a complaint with my institution and warn others not to shop at this place. read more

I ordered an UPPABaby stroller from Aventuron in late November 2023. I was charged in full for the transaction and told that it would ship in 2-3. Two months later, no stroller. I had to repeatedly write to ask for an update. Aventuron told me the stroller was out of stock by the manufacturer. I wrote to UPPABaby and they replied that the stroller was fully available and has been available. Two days ago I received a Customer Service reply saying they cancelled my order and would refund back to my credit card. Hoping this doesn't take two months to receive. Buyer beware with Aventuron. read more

Worst service I ever had. Be careful you will not receive your order and they are not going to answer the phone or your emails.

AVOID AT ALL COST!!! This is for a buddy who is waaaaaay too nice and patient. He ordered a $7000 Yeti (that was supposedly in stock) the beginning of November and it's now December 11 with no bike. When he tried to cancel the order last week, they told him to read the fine print on the order. It gives them up to SIX WEEKS to ship a bike out and they said they would charge him 10% if he cancelled before the 6 weeks was up. In a world where customer service is a joke, this is a new low. read more

Their online shop is a scam. See trust pilot. They say products are in stock and ready to ship but then they seemingly have to order everything in first. I've waited almost 6 weeks for an update on my order and have not received any updates. They do not pick up phone calls or respond to emails. Go elsewhere. read more

Do not buy from this company, they sell items that they do not have in stock and charge you for it immediately while you wait months for deliver! I bought an UPPAbaby Vista V2 stroller online from this company on Black Friday. They were the only ones who had all colors on sale during Black Friday. Many others had only the light grey but my daughter wanted the charcoal color so I quickly placed my order. UPPAbaby strollers are very expensive and the manufacturer usually only has 1 color on sale during Black Friday. I couldn't believe how lucky I was to have found the color my daughter wanted on sale at this place plus an percentage off for signing on as a new customer. I realized that the company must have made a mistake by placing all colors on sale because a few minutes after I received my confirmation email I noticed that they removed the sales on all except for the one the manufacturer had placed on sale. They immediately charged my credit card and I waited for a shipping notice but 1 week later, no shipping notice. They don't provide a phone number to call so I emailed and asked for a status on my order. They took several days to respond and said that the didn't have the item in stock and were waiting for it to come in. This went back and forth with me waiting and emailing them for 2 months and them saying that they were waiting for the item to come in. They finally responded that they could ship out the light grey color if I wanted instead of the charcoal color because they were still waiting for the color I bought to come in. I told them that my daughter wanted the color I ordered. I finally did find a phone number for them and called numerous times but they never answered and I couldn't leave a message. My last email to them was that I was going to take legal action because they had sold me an item that they didn't have and were trying to switch it for a different item, which is bait and switch and is illegal. They also had my money for over 2 months where most companies do not charge until the item is shipped. At this point they did refund my money. read more

I have ordered from Aventuron in the past and had no issues. This time I was not so lucky. My wife ordered me a fly reel for Christmas. It was delivered no problem, however it wasn't the one I originally wanted. No problem I thought, I'll contact the company and arrange a return. I figured that they would just refund the credit card, but since it was a gift from my wife, they issued store credit instead. Reel was returned and received the store credit ($375). Unfortunately for me, when I went to order the other reel I wanted, it wasn't in stock. So I chose to order a completely different one, that was more expensive. I placed the order on 1/11/24 and paid the difference. Two weeks passed and no word from them so I emailed. Was notified from Sandy that the item ships directly from the manufacturer (Galvan) and that they were told it would be 1-2 weeks for shipping and that she would let me know right away when it ships. Another couple of weeks go by with no word so I sent another email asking for an update. This email got no response. Another week or so I sent another email, again no response. I tried calling their number, could never speak to an employee. The last email I sent asking for an update was 2/21/24 and this email was returned as undeliverable, saying the email address was not valid. I double checked and it was the same email I had used previously. In fact, I was using the same thread and responding to the first email. Since they seemed to place blame on the manufacturer for shipping delay, I called Galvan. Got right through to an employee and explained the issue. She explained that they have been trying to contact Aventuron themselves and could not get through to them, she didn't have any record of my order that had been placed with them at all. She also said they are not behind in manufacturing, so they should not be the fault for shipping delay. I was lied to by Sandy from Aventuron. At this point it has been over 6 weeks, and no reel which was over $400. No returned emails and haven't been able to reach them by phone. I lodged a complaint with the BBB and have heard nothing back from that. Today I have disputed the charge on the credit card, hoping to at least get my money back. This company is not ethical nor honest. Do yourself a favor and do not order from them! read more

I placed my order at 2pm on Tuesday, at 11am on Wednesday I am in my living room pretending to be on the Snake River!!! How in the world did you get me my setup in less than 24 hrs UPS ground??? From easy to navigate website. To the quick chat response I got. To the easy ordering and FREE shipping!! You guys rock!! Only if the pole guaranteed fish I would give you 10 stars! Thank you for taking the stress out of getting a setup before I leave for my trip! read more

Aventuron - Fly Fishing - Bikes Near Me - Sheboygan, Wisconsin

Placed an order on 1/7/24 for 2 bike tires. Emailed them 1/18 in inquire about a shipping date and was told it would just be a couple of days. As of 1/27/24, I have sent 2 follow up emails and left a voicemail, all of which have been ignored. I have yet to receive a shipping notice. I ended up calling my bank to dispute the charge and I'll order from somewhere else. This is very disappointing for supposedly a small, family run business. I do not recommend. read more

I purchased what I thought was a garmin edge charging port cover as thats what I searched and was presented an single item that looked like what I need. It was not. Long story short, I was going to be charged 10 dollars to ship a few ounce at most item so I added a 20 dollar case for the edge 530 to justify it. I of course then removed the 8 dollar one out of my amazon cart. After receiving the wrong one I reached out to the company and spoke with Carl their CEO who seemed more inclined on being condescending, rude and pointing out how it was all my fault. ZERO compassion, ZERO professionalism BUY WITH CAUTION!!​ read more

I was so impressed with my Aventuron experience. I reached out regarding a bicycle my boyfriend had been considering. Carl responded within the hour and continued to help me with my purchase. I received the bike within the week! Great customer service! read more

I'm a regular online shopper at Aventuron -- glad they're not close enough for me to visit the store or I'd get myself in trouble! :) GREAT staff and service, awesome selection, good prices -- especially the sale prices! -- and quick shipping. What more could one ask? read more

Folks, there are not many companies that contact you directly to personally thank you for your business. Or, solicit your experiences that affect actual change. Aventuron does! They actually care about your needs and excel in creating greater than expected results!! They're my favorite online store, bar-none, not just because of the products & prices; but for the excellent customer service. At times I feel as though I'm their only & most important customer! read more

I like to support family businesses when I can but this is a HORRIBLE company! They pose as a family business that "always goes the extra mile for their customers" - what a joke. I wish I would've read these reviews (and the ones on Trustpilot) before making a purchase on their website. I purchased an item on their website that was supposed to arrive within 5 business days. Because they're supposedly a small family business, I gave them the benefit of the doubt.. after 2 weeks went by without any tracking info, I sent an email asking for an ETA. They said it was now going to take 4 weeks to receive. How about communicating that to me in advance? I requested to cancel the order and now they won't respond to my emails or phone calls (seems to be a trend for them). If you can't communicate updates on orders or respond to a paying customers emails or phone calls, you should NOT be in business. Save yourself the trouble and do not buy anything from this place. They're lucky I'm forced to give them one star to leave this review. read more

Great customer service! They have an excellent selection of products and easy to use website. Very knowledgeable staff, they are super helpful and friendly. Highly recommended! read more

I placed an order online and this company is one of the few to respond right away with thank you and we are getting your purchase out right away. This is exact what I look for when I want to do business online. They will have my business from this day forward so I highly recommend you check them out. A+ Customer Service read more

What a gem. I ordered some snowshoes off of their website because they came in nearly $100 cheaper than many other stores. I did want them fairly quickly however, so I was weary of buying from an unknown business. After reading some reviews, I figured I'd give it a try. I don't know how they did it... but, my package was shipped out the next morning (I ordered at midnight) and arrived 2 days later. It's not like I'm particularly close to their store either. I'm many states away. I would happily buy from them again and recommend them. Good businesses are hard to come by... this is one of the few. read more

I ordered the large (100l) fishpond thunderhead duffel. I was sent one that was maybe 30l. I contacted customer service about the wrong item. they said that they had put the wrong picture and description for the bag. They were sorry and would give me a $10 gift card for another purchase but if I wanted to return that I would have to pay shipping. read more

I ordered an on sale item, but then got an email claiming that the amount I paid was less than what was allowed and thus additional money was required before they can send out the item. Company has a bait-and switch policy. read more

Called to talk about a couple bikes they show they had on their website. Lady said her bike guy wasn't there so she took my name and number and said he'd call back that afternoon. Never called back. read more

Fantastic store for everything outdoor supplies. I am heading to Alaska on a fishing trip this summer and stumbled upon this website. After placing my first order I had a few questions so I called the number on the site and spoke with Sandy, amazing customer service! She was so helpful and took the time to help me with my questions about some of the gear I was interested in buying. I had more questions the following day and called back, spoke with Carl the owner, what an awesome guy! Was so helpful with my order and price-matched an item I found online for a lower price. It's really rare that you find an online store with this many quality items that are priced so well. To have a great resource like this with amazing customer service is such a great feeling. This will be the only place you buy from in the future. If you are looking for anything that this company sells, I would highly recommend buying from them! I'd give them 10 stars if I could! Thank you Carl & Sandy for an amazing experience and for getting me set up properly for my bucket list Alaska fishing trip! read more

Amazing experience at Aventuron. Carl and Kate really took their time in educating us on the type of bikes that are out there and what kind of riding we will want to do. (First time bike purchaser) We tested a few different bikes out and went with gravel bikes because of their versatility. Thank you guys for taking care of us. I highly recommend this local bike shop. Come check Aventuron out, they will take good care of you. read more

I ordered a set of MAXTRAX recovery boards for my husband from Aventuron after looking at them elsewhere. The price was on par for the product and the shipping was so fast to our home in Tennessee, which made my husband really happy. Great service and follow up from The Martens. We'll be back for another set of boards if our son buys a Tacoma. read more

I ordered a bike that had some delivery issues. They offered an additional discount to compensate for said issues. As it turns out the bike was returned to the manufacturer. Both Karl and Kathryn stepped up and made sure I had a bike in my hands for our Grandson's birthday. They had to overnight a bike (on their dime) to make this happen. They even had to ship another more expensive bike due to the one that was originally ordered was now out of stock. They took full responsibility for the entire shipping fiasco that was clearly not their fault. Yes, I would/will purchase from this company again. Their customer service is second to none. read more

Treated rudely when I called to inquire about a discount code I signed up for on their web site. I was going to buy, but the negative experience makes me question how they treat customers making returns, etc. read more