My hair looks steerable after 3 months of quarantine, and my regular hairdresser was booked for the next two months. So I Yelped and found the good reviews here. Booked an appointment soon enough for me, and asked me what u was looking for: hair cut, color, etc. They called a couple days before to confirm the time. The day of the appointment they were ready for me, on time. With this COVID situation the place is at smaller capacity and we kept the social distancing and use of the masks. I showed Sara pictures of what I wanted and she gave me some feedback, we came back with a plan. It took 4 hours but my old, damaged hair is gone and I have some color that goes with my skin complexion and my personality. I completely forgot to take the "before" picture of my hair, but we did take the "after". Will see them in two months. read more

Aveda Richard Michael Salon - From one long layer, no shape, no color to: this! ‍ - Hair Salons Near Me - Costa Mesa, California

I am super disappointed in the careless treatment of my hair. The photo I showed the stylist was a dark red image. As you can see it is a blonde and not dark red. Not only that, the photo I showed the stylist was an Aveda salon pic! Can the stylist here not comprehend that bleach should not have been used for this color. It is truly tragic that my original hair is far better than my current state of disaster. I now have to wait 7 weeks and do treatment to add hydration back into it. I suppose the best thing that came out of this is that I will be experimenting with up dos! I can say beware when showing photos, there is a potential for a drastically different result red to blonde for over $300, should have just stuck with my Madison Reed do at home subscription! read more

Aveda Richard Michael Salon - Tragic hair color result - Hair Salons Near Me - Costa Mesa, California

I'm not gonna lie I was a bit nervous getting my hair done at this salon for the first time based on the mixed reviews. I was initially drawn to this salon because I love Aveda products and I'm familiar with how my hair picks up the color when it comes to going blonde from black hair (I was probably a level 1 or 2 when I came in.) With that being said, I had low expectations for my highlight experience and didn't expect to step out of the salon a full blonde. I walked out of the salon that day as a whole other person in the best way. I had scheduled a cut and consultation with Carlos. He was a bit hesitant to give me a full head of highlights due to a few factors such as time and my previously damaged hair. We agreed on cutting of an inch or 2 and doing a partial. He totally exceeded my expectations and I'm so happy with how blonde I walked out. My only regret is not getting a full head of highlights so I swear to god I might have to go in again this weekend and get the bottom part blonde too lol. The price is amazing too, I would say. I was set on not spending more than $300 for my entire appointment and I ended up only spending $215 for services. I will be coming back! Maybe sooner than expected. Thank you, Carlos! read more

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Beautiful salon with Aveda products! When walking in and greeted I was offered the signature Aveda tea. Lovely decor and very clean salon. The new lines of products displayed perfectly. My stylist offered the hand treatments during my shampoo and conditioning. As well as explaining the treatment and products. Love Aveda and truly enjoy this Aveda salon. read more

Aveda Richard Michael Salon - Hair Salons Near Me - Costa Mesa, California

Excellent service. Very concerned about how comfortable I was with their service. I left very satisfied with the whole experience!

Amber did my hair and she poured water down my back for almost twenty seconds before finally responding to my cries to please stop the water. She refused to dry me off until she finished cutting my hair, so I sat for half the time shivering. Accidents happen, but she NEVER apologized. Never got the advertised neck massage. She did a mediocre job on my haircut requesting long layers and to thin out my thick, heavy hair. Hair was still very thick and heavy; layers were chunky and outdated; not subtle at all. At the end, I was shocked that she asked me to tag her on Instagram for a discount... again, without acknowledging that she drenched me with water. I expected more in customer service and style from a salon like this with these prices. read more

Richard is an absolute visionary. He's not replicating styles, he's making them. He is able to take my crazy ideas of color and style and do whats best for me. Richard has the ability to look at your bone structure and choose a style + color that will be a perfect match for your face. He will take you on a journey to a magical place of fabulousness, that will make you never want to leave. I come into his salon feeling so drab but the only way I ever leave is looking Fab. If you don't believe me try book today, I promise you will leaving feeling like a million bucks. *Pictures included of some my recent haircuts, although there are so many more! Details about the Salon: Complementary Drinks, snacks, hand massages, and jewelry cleaning! One of my favorite things about booking with Richard is that he works early in the mornings; which means I can get my hair done and look fabulous before I even start my day. The staff are super friendly and inviting. You can tell everyone is friends and its a fun upbeat environment to be in. Easy to book just call ahead, Richard is very popular so call a few months in advance. Parking is great and its located inside the crystal court side of the mall which means you can pick up your starbucks before your appointment too! If you just skimmed this post and didn't read the lengthy description of why you should try this Salon, and Richard specifically just remember this. Richard is the Pablo Picasso of hairdressers. read more

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One of the best salons I've been too. The salon does use aveda products- which is a pioneer in certified green energy, no animal testing, made of non toxic chemistry and from organic soil! All of the stylist are phenomenal. I've gone to three different girls because they are always booked. But, it doesn't matter because I get the exact same exceptional results. No wonder Richard is booked 6 months in advance! He was recently featured in Harpers Bazzar as one of the best hair dressers in Southern California, which makes it even more exciting! These days, everyone has reviews and some are paid and some are not. But I can genuinely say that this is one of the best. It's in South Coast Plaza right across from the Apple Store. Thanks Aveda team! read more

I was looking for a new hair stylist/salon for a while... and I am SO HAPPY that I found this salon!! Maria Gomez did an incredible job highlighting and shaping my fine, blonde hair- it looks so natural and feels very healthy. She listened to exactly what I wanted, and continually asked questions to be sure I was happy with the cut. She even styled it for me, 'just because.' I am 100 percent satisfied, and I've already received a ton of compliments in the few hours since I left the salon. Thank you so much, Maria! Side note: While I was there, I saw two other women having their hair done (a brunette and a blonde), and everyone's hair looked great. There are apparently several very good stylists here- but I'm sticking with Maria :P Plus, the salon is very nice and clean, and the customer service was excellent all around. I will absolutely be back! read more

Aveda Richard Michael Salon - Hair Salons Near Me - Costa Mesa, California

They call him magic man for a very good reason. Richard is a wizard of color and style and like a Michelin chef who knows how to transform food into fine cuisine, Richard has the rare ability to bring out the beauty of all women. We are all transformed by magic man read more

Aveda Richard Michael Salon - Having more fun as a blonde - Hair Salons Near Me - Costa Mesa, California

I drive across town to buy my products at this salon. just recently I returned one product because it had a funny smell. The woman helping me suggested that I try something else and I did. After trying it at home, I didn't like the product so I returned it, (within 2 days with receipt) as I was returning it I Purchased something else. The same woman behind the counter said something about have you ever tried this before? I said yes I have, why? is there something I need to know about the product? She said no! you have returned three things and I just wanna make sure you like it!!!! She said this in front of another customer and at first I felt embarrassed and than I corrected her. She was rude and I will not be giving them my business. What ever happened to the customer is always right? read more

Went to Aveda to get my daughters hair repaired from a previous horrible hair salon experience & THANK GOD FOR SARA (Aveda's Artistic Specialist). She was able to color correct & work her magical fingers & restore my daughters hair. She restored her confidence & and she was extremely attentive. Aveda is so lucky to have you! Thank you for your magic!! read more

My daughter made an appointment for me at the Aveda, Richard Michael Salon, for a special treat! Its did not disappoint! What a treat indeed. It has been a long time, since I have walked out of a salon and loved my hair. I have thin hair and Richard made it look great. It has been three weeks and my cut is still looking good. Richard is truly an artist! The salon spoils you. There are snacks, complimentary drinks, hand massages as well as jewelry cleaning. Everyone in the salon was pleasant and friendly. Looking forward to going back to this wonderful Aveda Salon and to Richard. read more

The last 2 times I have made an appointment with this salon (in June and then again for an appointment today) they had called me the day of and the day before to cancel. Not even an apology. So unprofessional. I will not be making another attempt to go here. read more

I wasn't happy with my highlights so talked to the manager (Vicky) she didn't accept it was their fault and hurts my feelings said we did two servers and if you need fix it it's another service .so I suppose to be thankful they did two servers in one time which it wasn't (hairstylist was in the half way of highlighting ,when she checked the other half of my hair reached the color Supposed to ...) send me home with two different highlights colors , rude managers. read more

Aveda Richard Michael Salon - Hair Salons Near Me - Costa Mesa, California

Wow, I was pleasantly surprised at this salon with the hair products they used and the ambience. I had a full hair color change by Sara and she did an amazing job. I went in for a color match on my naturally dark hair and went blond which she exceeded my expectations. The time it took was more than I anticipated but the end result was well worth it. I would highly recommend Sara for hair color matching/ restoration, her skills and experience are incredible. read more

Sara, Thank you so much for helping me fixing a very bad hair cut. I came in after I had gone to a small barber that charged 10$ for a cut... I don't think I need to explain much about what I went through. So I looked up a salon and found Aveda and was kinda unsure if I wanted to get my hair cut in the mall but after meeting SARA I couldn't have been more happy. She listened to me complain and she spent time figuring out a game plan to get my hair back to what I was looking for. She was so AMAZING I have been returning to her for the past few months. I now have the hair cut I was looking for and haven't felt more confident than I do now. Thank you for being so understanding and your attention to detail is appreciated. From Codie H. read more

When it comes to hair I am your typical gal that is loyal until you do me wrong! I have been a client of Sean S. for a few years now and this guy is awesome, so great I followed him from Seal Beach to Costa Mesa to this salon!! I highly recommend Sean if you're seeking a stylist at this Aveda Salon. Sean is an expert when is comes to color, he is up-to-date with all the latest techniques and fashionable hair. He actually listens to his clients and collaborates to execute a great finished product. Sean also styles my daughter's hair, she has very long locks and he is magical at adding layers while maintaining her overall length. This particular spot is no frills yet all the skills one expects from a top-notch salon. Parking is free and plentiful. Located directly across the street from South Coast Plaza off of Bear St, what more can this lady ask for other than book me on a Saturday please! Who doesn't love shopping after a fabulous cut, color and style. The temperature can get a bit chilly at times so be sure to layer up. Complimentary coffee, tea and tasty snacks to enjoy. It's an Aveda salon so expect when you walk thru the doors to indulge your senses in amazzzzing Aveda scents! Fully stocked with Aveda products to accommodate your hair and cosmetics needs. read more

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First of all I was able to get an appointment within a few hours, which was great! Secondly, Gloria did such an amazing job. She really listened to what I wanted, while also giving her honest opinion. I'm am super pleased with my haircut and will definitely be coming back :) read more

Aveda Richard Michael Salon - After - Hair Salons Near Me - Costa Mesa, California

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I love it here! I always leave feeling like a million bucks! Richard has such a great eye for this. I've had long hair all my life and Richard thought it was time for a change. I never imagined myself with short hair but I love it so much! Customer service if phenomenal. They make you feel so comfortable and welcomed! read more

Aveda Richard Michael Salon - Hair Salons Near Me - Costa Mesa, California

I go to Shanell for my cuts and color and she is phenomenal. She makes me look like a Victorias Secret Model EVERYTIME. Gorgeous and Natural. Beautiful, hip, clean salon with fun staff that makes you want to keep coming back and treat you like gold. read more

Aveda Richard Michael Salon - Blonde soft and silky after my appt. With Shanell:) - Hair Salons Near Me - Costa Mesa, California

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Sara bleached and broke my hair and dyed it red not ash brown. She is crazy. She doesn't listen and tries to sound like she knows something about hair. The worst absolute worst hair experience I've ever had. Do not go to her. read more

So happy to find a 32 ounce Camomile and Bleu Mauve shampoo and accompanying conditioners. Totally bummed as they have both been discontinued! Anyway service was great and the lovely lady at the register was so kind and helpful and showed me a couple of products I can use in the future! This is a bustling business yet she took the time to make sure there was any stock in the back! Cheers to that lovely tall lady at the register wearing all black! You made my day!!! read more

I had an appointment scheduled for 4:15pm for a cut and color. Earlier that day, I realized with traffic that I would be a bit longer and called to ask if it would be okay for me to arrive at 5:15pm. They confirmed that this would work, and the woman on the phone said she would go notify the stylist. I proceeded to drive THREE HOURS in traffic (that's a drive to Vegas) from Calabasas, arriving at 5:10pm. I called the salon on my way up and let them know I was walking in the from structure. Emily answered the phone and informed me that because my 15 minute window had passed from 4:45pm (not the time I had moved to), that they gave my appointment away. I asked if anyone had informed the stylist of my call earlier, and she said no. Normally I'd chalk this up to poor service and a careless attitude and move on, but I'm so exhausted and I drove THREE HOURS for this appt. having called ahead and confirmed, to arrive and find out that no one had notified anyone of the change. When I asked if I could just get a shorter service for the remaining time, she let me know that the stylist was already helping someone else...before my service would have begun. I felt like I annoyed the staff for trying to become a client. read more

I normally don't write a review but after my experience last Saturday I feel I need to. I went in for highlights and a cut and had Carlos. I asked for a honey brown color. I ended up with an orange balayage on only the bottom layer and bright yellow money pieces ( 2 highlights in front) which I did not ask for. I asked him to fix it as I wanted highlights all over (not just bottom layer) and to tone down the color (I did not want orange and yellow). He had to redo everything and I sat there for another 2 hours. I was there for a total of 5 hours and he finally got my hair to a place where I could leave but I was definitely not happy and not what I came in for . The end result was extremely patchy chunks ( not highlights) . Needless to say, I will not be going back there. I ended up at a different salon to get my hair actually fixed. read more

I went off a recommendation here for my first haircut since COVID, and was extremely satisfied with not only the hair, but also the welcoming and relaxing vibe of the salon. Sara G is who I call an artist and and a scientist when it comes to hair! read more

Maria is the best! Always does exactly what I ask for and always comes out better than expected. Everyone is super friendly and helpful!

Stephanie is skilled in saving hair, color refresh and styling miracle worker. She is experienced and knowledgeable beyond anyone I've had work on my hair. She knows all the trends and what not to do, so that in itself is a bonus. read more

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I wrote a previous review on my experience back in August of 2018. Not sure where it went so I'm rewriting as I feel this is an important review to read before deciding to go in. I booked an appointment for color with Richard the owner. On the day of the appointment I arrived a few minutes early. I waited around and then I was put into a chair beside the client he was not even half way through with. As he worked on her he asked me what I was wanting then passed me off to his assistant. I'm sitting there believing he will get with me soon. Nope. A walk -in shows up and he takes the person!!! A walk-in?!!! All the while unbeknownst to me my hair was being fried by his assistant. Throughout the entire appointment Richard did nothing more than throw out a few directions to his assistant from time to time. Oh wait, he did my blow-dry. Paid 315.00 for hair color that was so badly damaged I had to have it cut off down to a pixie. Of course I had to have it recolored too adding additional expense. And no, I was not happy to have to lop it off into a pixie. I had just spent months growing out my length. Lastly, there is the issue of respecting personal boundaries. The guy pulled a huge Woe, this is so not okay. Sorry for lack of details but I think the guidelines won't allow me to go into that territory. read more

Richard is THE BEST! The salon is amazing and they are completely full service. I got a full color, cut, blowout, curl, AND they did my make-up! I felt like a million bucks when I left. I live in LA and have tried MANY stylists/salons and no one comes close. He completely understands colors and knows exactly how to achieve the look you want. I am happy to drive down from LA from now on. I am a blonde with dark roots so having a good stylist is a must!!! read more

Aveda Richard Michael Salon - blonde highlights - salon's studio selfie - Hair Salons Near Me - Costa Mesa, California

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Soooo so happy I went here for my wedding hair!! From the moment I called to schedule an appointment to the moment I left the salon with beautiful fresh hair. Everything was AMAZING. I called to schedule an appointment for my wedding hair color about 3 weeks ago. I noticed that this salon means business when the receptionist asked me about my hair type and what I wanted to get done so that she could schedule me with the right stylist. I should note that I haven't left a hair salon happy in AGES until today. Therefore I was a bit nervous for today's appointment. Especially since it was such a big one! As soon as I walked in the amazing smells and clean, organized salon took some of that fear away. My stylist, Maria, was fabulous! Such a sweetheart! She listened to what I wanted and knew exactly how to turn my dream hair into reality. After coloring, shampooing, drying and styling I was IN LOVE with my new hair! And as if that wasn't enough I got a mini photo shoot right there in the salon with the special lighting to make me feel even more beautiful! I will return! And I have never said that about a hair salon! read more

Aveda Richard Michael Salon - Hair Salons Near Me - Costa Mesa, California

Problem: First, it's FREEZING in this salon. Makes the whole experience like a torture session. Second, I got home from a color and discovered a big glob of hair color stuck in my earlobe. Hello?! Aren't they supposed to check for that before they send you out the door? Third, after my color, the stylist didn't even offer a mirror to me so I could see the back of my hair! Solution: Install some kind of heating system if the mall is unwilling to adjust the temp. Check earlobes for stray hair coloring globs. Offer a mirror to the client so they can check out their hair. It's really very simple... Pros: The place is decorated nicely. read more

Cute salon with tons of stations. Receptionist: very pleasant. My Stylist: adorable and sweet. I was looking forward to an Aveda experience outside the Aveda salon from which I work out of as a stylist. I live in a smaller town, but think our salon is great (minus some needed updates). I decided to give the Richard Michael Salon a try. Pictures looked great, good reviews, awesome location, and very upscale service pricing. 'This must be amazing', I thought. 'How could it be bad, especially with these prices'. Well, it wasn't horrible but it wasn't worth the money. Lets just say I was happy I had $20 off. I went in for a shampoo blow dry. However, If I am the manager/owner of this salon I would do everything in my power to make it what it should be. As an Aveda salon and with these prices the service (especially one as simple as a sh/style) needs to be out of this world extraordinary. Complementary scalp neck and shoulder massage with Aveda an composition oil is step one. Step two is an amazing shampoo with just as good of a conditioning. Concluding with step three, a hot towel soaked in water and stress-fix oil for my head to let the conditioner soak in. Stylists should take pride in their work as detail oriented people pleasers, who strive for excellence. Even though I could tell by the smells of the products being used I wasn't able to see (because I was turned away from the mirror (why??)) nor was I told. Stylists: educate your guests; up your product commission. I asked for straight hair. Not a lousy blow out. Are these girls fresh out of beauty school or have they been treated to Aveda education classes? read more

Went in for a haircut appointment on Thursday ,with high expectations from a luxury salon ! My hairstylist was nice and friendly and made some great suggestions . I felt very comfortable while she did my haircut . However once I got home and styled my hair , it's a very disappointing feeling because I am not one to leave bad reviews especially when her service was great . However for her haircut it was one of the worst haircuts I've received . I waited 6 months to cut my hair but now I'm just regretting that I went to this salon based on reviews and paid over $130+ for a cut and products. I will be posting a pic when I style my hair . read more

I started coming to this salon when my stylist left my other one. It just wasn't convenient to drive out to Riverside anymore if he wasn't there. I came to Orange County and was calling around trying to find an Aveda salon that would be good to try. I figured my old guy was from an Aveda salon so I'd try to find another one. I'm so happy I found this one and even happier I found Bernadette. After I described my hair in sheer panic that it would be slaughtered at the hands of someone I don't know the person who scheduled the appointment recommended I see Bernadette. My rule of thumb is that I won't let anyone do my hair if I don't like theirs (odd but has worked well so far). I walk in and she has almost the exact same hair as me. BINGO. She comes in early on weekends- another bonus for me since I work all week and am an early riser anyways. I hit the jackpot. My hair looks great and she is always willing to work with me to play with it. I trust her judgement and her taste is impeccable. My bangs are perfect, my low-lights are incredible (and lower maintenance than my previous 'do!) and my hair is manageable. I couldn't ask for more! read more

I had always wanted wanted to try this salon and I'm glad I did. Stephanie is amazing! I had always dyed my hair at other salons but they never made it noticeable. Stephanie definitely gave me a different look, my friends were like "oh wow we can actually tell you dyed your hair this time and we are loving it" I'm so happy I found my colorist. She always makes great suggestions, does beautiful color (that doesn't harm my hair) and is super sweet. I'm excited to see what other looks we can go for. Definitely recommend Stephanie and this salon, she's awesome! read more

One of the most traumatic things about moving across the country is leaving your stylist and having to embark on the scary journey to find a new one. Before I moved to CA, I had my hair done at an Aveda salon. I loved my stylist there because she knew her stuff. When I decided to move to CA, the thought of randomly picking a stylist off the internet (this was before I knew about Yelp) scared the pants off me. So, I decided to stick with what I knew (Aveda) and looked for a salon out here. I figure, all of the stylists are trained using the same products and techniques - so I figured that with an Aveda salon at least I knew what I was in for. This salon is fantastic. My stylist, Bernadette, is absolutely wonderful! I've been seeing her for over 3 years and I've always had a great experience with her. She knows my hair like it's her own - every suggestion she's made for cut or color has always been spot on. And after 1.5 years of being told "don't cut the hair - I want it long for my wedding" - she helped me take the plunge into a short haircut. She's never pushed me into a cut/color that I wasn't comfortable with. We always talk every new choice out, which makes me feel super confident in her recommendations. And did I mention she's an awesome chick? read more

I'm one of those people who only cut their hair once a year. Several reasons are that I'm lazy, I don't have a stylist I can go to or trust, I am also cheap (hey, great haircuts are not cheap). I am also one of those that have an irrational fear of haircutting, however with my track record and crappy places that I've experienced, whos to blame? It wasn't until I met Jody who changed my mind at the Aveda Richard Michael Salon. I got a rec from a co-worker who swore by this. Last time I got a rec from a salon that someone sore by, the woman did a medicore job and was very rushed because the place she was working at was so busy she barely had time to really give me a proper consultation. When I entered the salon, I was promptly greeted by the receptionist. My stylist was finishing up with someone, but I only had to wait for a few minutes. Its a very small place as well. Its also not terribally loud like a very busy salon. Jody sat me down and gave me a little talk. She then gave me a massage on my face and scalp. I got my hair washed, and then they finally sat me down for my consultation. They actually ended up blow drying my hair half way dry then cut it. Not a technique I'm used to, but in a way it makes sense..why blast your newly cut hair with some heat to make it split? It was interesting right off the batt she was able to tell that I only only wear a ponytial, and that it's too tight. She was very attentive and asked me lots of questions. In addition, I asked if bangs were a good look for me, and she said yes! I was surprised, because the other stylist i went to told me it was a terrible idea since I had a cowlick. She gave me confidence in my hair, which other stylists have never done. She even styled it afterwards and curled it. She did such a good job it survived my red-eye flight and I was able to wear my hair styled at the destination wedding I was at. Lastly, I noticed that her next appointment came in, but she was basically about done with me. She didn't rush me out either. It was refreshing to see a place that didn't seem to overbook or underestimate the times required to spend with clients. She also gave me good hair tips and suggestions of types of products to use, she even provided me with some good alternives, since she understood that Aveda products are on the pricier side. I'm due for another haircut soon, and I will be back. I know that its $60 a cut, but I think that they made the experience worth it. Everyone loved my new style too. Thank you Jody and the Aveda Richard Michael Salon for giving me some confidence and letting me reclaim my hair and style the way that I want it. read more

I'm emailed the following to the salon hoping I would receive a response. Some sort of effort to correct this nightmare. Unfortunately, yet not surprisingly, I never heard back had an appointment for a cut and color with Jessie on October 17th. I explained what I wanted for my hair - A layered cut that added more volume and to dye it darker as I had a balayage that was growing out. Jessie shampooed my hair and said she would add toner. As I waited in the sink, she helped another stylist who was dying her own her. Her client actually arrived shortly after and she rinsed her hair, put it in a bun and then greeted the client. Jessie took me to the chair and began to cut my hair by taking random pieces and snipping away. There seemed to be no method. She really focused on one side making the hair shorter and shorter as she went. I trusted she knew what she was doing. In less than an hour of my arrival, she took off the smock, wished me luck on my drive home and disappeared. I was confused but realized she was not returning. There was no one else in the salon other than the girl at the front counter so I tried to check my hair for evenness, paid (still confused by the price) and left. When I left the parking structure, I was almost hit by a car pulling out, then I realized it was Jessie. She must have been in a big hurry to leave that night. When I got home I almost cried. I had large chunks of short chopped hair in the front. I was happy with the color. I called the salon the next day and schedule for a follow up. When I arrived for the follow up on the 24th, I explained the issue to Jessie. This time I showed her a picture of my last haircut. Again, she started grabbing random pieces and cutting. I stopped her and said I was worried. I felt that in order to cut it properly, she needed to wet it and go section by section to make sure it was all even. She said she was. I let her continue but had to stop her again as she started focusing on the front which was already very short. I said I was getting very scared. She threw her hands down and said she didn't know what I wanted. I explained I hardly get my hair cut because I'm worried of this very thing. I have grown out my hair over the past two years and she was cutting it drastically when I asked to keep it as long as possible while cutting off the split ends. At a higher end salon, with the prices being charged, I should feel completely comfortable and I felt anything but. Jessie then washed my hair and started to section pieces. In 30 years, I've never had someone use the method she used. She then said "did I really cut the front that short"? Yes, she did. I'm her attempt to fix it, she kept cutting shorter. We both agreed she needed to stop and she asked Gloria, who during the last appointment was dying her own hair, to help. Gloria did what she could but said she couldn't fix it without making everything shorter. The entire time she was blending my hair, Jessie was on the side staring at her watch. Gloria did the best she could but the haircut is a major disaster. It's completely uneven and choppy. I may as well have gone to super cute and saved a ton of money. The reason I'm writing this is the final straw... let me start by saying I never get my hair colored. I honestly don't know the first thing about it. When I told Jessie I wanted it dyed darker, and paid for a full color, I thought that's what I was getting. Yet less than two weeks later, my hair is lighter, almost the color I went in with. After researching I found that toner is temporary. Now why would I pay for a "full color" for something that would wash out in two weeks? read more

Aveda Richard Michael Salon - After they attempted to fix it. Still extremely uneven - Hair Salons Near Me - Costa Mesa, California

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I have been coming to this salon for years with my mom and every time, my services have been met well above my expectations. I get my hair done by both Richard and Shanell, but I would recommend every stylist in this salon. I am confused when I read negative reviews because of how kind all of the employees are and how skilled the stylists are. This is honestly the best salon I have ever been to. I have had had weaves and have had many different hair colors since I have come to this salon. Each time I have received compliments and have been ecstatic with the results. They have made a lifetime client out of me and anyone else I have recommended. read more