She is amazing. Not just in hair, but as a person. She was so willing to listen and make…read moresuggestions!

Superior Service; professional, knowledgeable & communicative! Highly Recommend! Easy access from…read moreWaco Dr.

Great people. Great environment…read more Very relaxing atmosphere. Witley is the best. You need to try 12th Franklin location.

Hannah at the downtown location did an awesome job with my daughter's hair today ! It was my…read moredaughter's first time getting her hair professionally colored and Hannah gave my daughter the not too bold neutral blonde balayage she wanted !

KIM IS AMAZING. So much attention to detail and such a perfectionist, which is exactly what you…read morewant for someone doing your hair. She has been doing this for years and knows her craft! Truly an artist! She is my go-to hair girl now for my coloring touchups! I came to her with botched hair and she knew just how to fix it and give me what I want. Go here!!!

I have been looking for a good hair stylist for a long time and I have to say I have finally found…read moreone when I went to see Kim. My haircut is amazing and I can't wait to go back and get highlights. Kim is friendly , fun and very talented, she somehow just knows what is best for your hair. Don't even think about it if you are looking for the best experience in town book your appointment now!!

I had an interesting experience at this salon. Sam colored my hair over two appointments (the first…read moretry wasn't quite what I was looking for but she gladly took me back and fixed everything) Sam was super sweet, professional, and the final product came out great! Thank you Sam! However, I did not have a good interaction with who I believe is the salon manager, Stacy. (Although she could've been the receptionist, I'm not quite sure) She was standoffish, a bit rude, and it seemed like she didn't want to help me at all. After checking in at my second appointment, I went back up to the front desk because I had a simple question about a product that I purchased during my first appointment. As I started to speak, she cut me off saying that I needed to have a seat and that Sam was going to be with me shortly. Before I could even say another word, she turned and walked away from me. I didn't say anything during my appointment because I wasn't going to let someone who was clearly having a bad day ruin mine, but I thought it would be important for the salon owners to know how she is treating clients. I will be returning to see Sam, and hopefully the other woman is having a better day when I return.

Well the ONLY REASON I gave them 2 stars is because Mariah is awesome - hands down awesome. She's…read morethe ONLY reason I've continued to go there for the last 6 months. In September 2025, the cost for having my lashes done went from $59 to $75. Pretty extreme if you ask me. I voiced my concerns to the owner. Her response was that they are now offering their own line and have more options for their clients. Nothing whatsoever is different about the lashes I am getting, so why the increase? In addition to increasing my charge - no one bothered to let me know ahead of time. I found out when I was checking out. Seriously bad customer service. Then, less than 4 months later they increased the cost AGAIN. Mariah called me the night before my next appointment to let me know because she knew I was very upset with the last increase and not being informed ahead of time. She's a sweetheart and really cares about her clients. Once again, I spoke with the owner about the increase. She told me that Mariah's level was raised so they were compensating her for that increase. Mariah deserved the promotion!!! However I further questioned the owner and expressed my displeasure with the increases. I informed her (since she didn't know and apparently didn't care), that their pricing had increased 44% in just 4 months. I told her that she was making decisions that would obviously impact customers negatively and had she given that any thought. Again, she didn't appear to care. Now, today I open the receipt for my service yesterday.... They charged me for some hairspray and my lashes and I included the tip. Once again to my surprise, a new fee had been added with no notice. I can't even believe they have the audacity to charge it - a "CONVENIENCE TIP FEE" of approximately 5.5% if you put the tip on your credit card. I immediately called and spoke with Layla asking her what the heck was that fee. She told me that they have a new system for checking out and it automatically charges that fee if you tip on a credit card. She did offer that I could avoid that by tipping in cash. My response - YOU'VE GOT TO BE KIDDING ME!!' let me get this straight, your new system charges me in order to pay for the new system? She then asked if I'd like to speak with the owner. I told her no because she continues to charge her customers for anything she chooses without any regard for or any communication to the customers and couldn't care less. I will be submitting this review anywhere and everywhere I can over the next couple of days. It's a shame that she doesn't care that Mariah has now lost another client due to her poor management and business ethics. Done and done

She was on time and color is she was very helpful as I have a hard time walking she helped me out…read moreof the chair. She was very kind for young lady they need a handicap out front is the only thing We went to dinner that night when I got home there was dye all over my coat. She didn't rinse it properly. I'm not happy with it for $221. It should've been done differently and I gave her a $40 tip.

Jaedyn did a wonderful job, I was looking for someone more permanent to start coming to and I found…read moreher! She has such a good attitude too! The place is cute with charm, comfortable atmosphere and friendly faces!

I love Salon Alchemy! I was looking for beautiful color with dimension, extensions and a style that…read moreI could easily replicate. Suzy checked all those boxes and then some! I loved my total experience in the salon with the whole team! Everyone was welcoming and fun to talk to creating this cohesive vibe that makes you want to hang out even when you're not getting your hair done! I left feeling more beautiful than ever but also educated and equipped to be able to keep my hair looking amazing everyday. Thank you Suzy and team for a truly wonderful experience!

From the owner: We are proud to offer safe, low-tox beauty + wellness treatments to health-conscious,…read morelow-maintenance ladies in.

*this review is not about Jodie*…read more While I am always beyond happy with my hair extension service, by Sarah Ridling, I had an awful experience with the salon front desk associate Melissa yesterday. I come at least every 6 weeks for extension maintenance, and am always accompanied by my son who is 3. Yesterday I had my 11 and 3 year old. Apparently my 3 year old was disturbing other clients, my back was to the door and I was not aware this situation was happening. Children will be children, I most definitely do not want mine disrupting anyone, and am always happy to rectify that situation. An hour into my appointment my husband arrived to pick up the kiddos and take them to Petco while my appointment was completed. Melissa first reprimanded my child by telling him to "sit down in the chair" and then turned to my husband and informed him that there had been "multiple complaints about your child" he responded that he just arrived, and he left within 2 min, taking the children with him. Out of respect for my stylist I did not plan to confront her, but as I was walking out the front door, she turned to another female sitting on a barstool, and said "that's her that's the mom". I came back inside and confronted her by saying "I do not appreciate the way you handled this situation, I believe it could have been handled a lot more appropriately" every time I tried to explain how I felt or what felt wrong about the situation she cut me off and interrupted me saying several phrases from "I did nothing wrong" to "I wasn't mean". Finally I said, "I am the client and you aren't even listening to me, how you approached this offended me, my back was to the door and instead of coming to me you addressed my child which wasn't your place and my husband who just arrived, to take the kids". She proceeded to tell me that her children and grandchild would never act that way, I said "well we aren't discussing a situation with your children or grandchild, but since you have a grandchild why didn't you come to me as his parent or offer him some paper and crayons and a solution to the issue?" Our conversation, if you can call it that, proceeded for several minutes, until finally it became apparent she was not going to listen or offer an apology for the disrespectful way she handled the situation and talked to me when I confronted her, she said "you can leave", I asked for her bosses phone number. She gave me Austin's cell with a snarky "go ahead and call him". When I called Austin it went straight to voicemail. My stylist being a caring person, called and said she believed it was more of an issue than we believed. She also didn't realize that he was disturbing anyone. To be honest I completely understand not wanting a child to be disorderly, sometimes he behaves perfectly and sometimes he's a little monkey. He is 3 years old, still learning what is right and wrong, and it's my job to teach him. I take full responsibility for that. My issue comes from how the situation was handled, she reacted very unprofessionally and inappropriately by addressing my child without me present, and then confronting my husband who was not a client and also had no idea what had happened. When I chose to leave peacefully, her unprofessionalism continued by talking about me before the front door even closed. When I returned to discuss the issue I felt very disrespected and as if it didn't matter at all that I was displeased with anything regarding my visit. Sarah's solution was that maybe I should just not bring my child on my next visit. I have always brought books or toys or Netflix to occupy him and he has never been a problem before. I informed her that I will find a different salon and stylist based purely upon the fact that the person who is the "face of the business" was so rude and disrespectful to me as a person and faithful client, I drove over an hour to see Sarah every 6-8 weeks and have also used lash services etc from other stylists.

This place is great, and I found the BEST stylist, have been looking for awhile and was referred by…read morea friend to Lindsey Clay!! Best haircut ever!! I'm very picky, and Lindsey did a fantastic job, I told her what I wanted and she did it.. Highly recommend her.. She has found a new client for life

I came in from out of town and needed a blow out. Connie responded very quickly to my appointment…read morerequest. I got to The Red Brick Salon and Spa and felt like I was stepping into the salon in Steel Magnolias. Connie was super friendly but more importantly she is an excellent stylist. My blow out with beachy waves looks beautiful and has lasted several days even in the Texas heat. Next time I am in Waco. I will definitely be back.

Connie is an amazing hair stylist. She keeps up with all the new trends and is the most talented…read moreextension installer I've ever had. She's reasonably priced! Jessica does my nails and she is so friendly and amazing. My nails are always so beautiful and she has become a great friend! This salon will remind you of the late movie Steel Magnolias. All of the ladies in there are funny and gossipy! I love it, I leave there laughing every time!!

Oh my gosh, let me start by saying that not only has Jona Finstad been working on may hair for over…read more10 years, but thru those years I have come to know her more and more and she is helpful to everyone she comes across thru her business and spreading out into the community! But to review this salon is super easy! There are a couple of stylists who dont only leave their customers looking beautiful, but I also see the same repeat clients every time I go in! The place is clean, and beautiful, and just a wonderful environment to be in. As far as sending a review for Jona, that's simple! PHENOMENAL! Not only is she amazing at her craft, but she also spreads her love and helpful traits out into the community thru various events from free haircutting events for elderly or homeless, to angel tree events for underprivileged children. But as far as her haircutting and styling, I have been going to her for more than 10 years. She has transformed me from a brunette to a vibranr blonde and everywhere in between. Also, i had a lofe changing accident 4 years ago. Not only have the hospital stays wrecked my hair, but the repetitive visits and meds have made my hair so frazzled and thin that Jona does everything she can to slowly get me back to blonde and treat my hair to make it stronger. This last visit, she not only gave me the cutest hair cuti, but explained to me why going thru the process is healthier than jumping into using all the chemicals to make me instant frizzy blonde. She always thinks of the clients care and needa, therefore making​​ her more of a friend than just a hairstylist. Sorry for the long review, but I haven't done one in a while and I have so much to brag about this salon and staff! 156 thumbs up!

Jona worked with my schedule and gave me a great cut. Exactly what I wanted. I highly recommend her!read more

I love it! She did such a good job! I was able to book a last minute appt & she delivered! Highly…read morerecommend

From the owner: I specialize in Lived in Colors (Balayage,Foilyage etc), Coppers, vivids& Men’s Services (Razor…read morefades, Nose&Ear Waxing, Stylist Shaves etc.) &