1. Avalon Dental

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Newport, DE

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Services - Avalon Dental

Cavity treatment

Dental exams

Tooth filling replacement or repair

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11 months ago

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8 years ago

The best dental office ever absolutely professional will recommend any one to them. Lisa Martinez 7yrs or more as a patient no complaints

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Gentle Touch Smiles for Kids

Gentle Touch Smiles for Kids

2.0(12 reviews)
5.3 mi

I was referred here from my family dentist for my son's dental work. So far my experience has been…read moregreat. The staff is very friendly, polite and well organized. I had several calls initiated by the staff before my visits so that all preparations were in place for our visits. My son's case is a little complicated and the staff is very engaged with all the documents that need to be shared and coordinated with the various dental practices. They even called up a specialist for an emergency consult for me and made the appointment, which was wonderful service. My other kids want to start coming here so I will likely switch their dentist for all of them at their next checkup.

My concerns about this practice began with what I perceived as bias during a conversation with Dr…read more Patty about my child's care escalated when I discovered multiple errors in my children's records, including incorrect insurance and personal information, documentation of treatment that was never provided (stating my 20 month old received xrays), and incomplete notes regarding my conversation with Dr. Patty. During an appointment, I was informed that my autistic child had cavities and that the practice recommended general anesthesia to complete the necessary treatment. I asked reasonable questions about costs, primary teeth, and whether general anesthesia could be avoided, while making it clear that I intended to pursue the necessary care. Dr. Patty asked whether I had "transportation issues" due to the distance to the surgical office in Newark. I found this question unrelated to the concerns I had raised, leaving me feeling that my questions were being interpreted as something other than a parent seeking to understand the recommended treatment. Along with noticing my oldest son (6 y/o) being labeled as the incorrect sex. I also discovered an unsupported "low socioeconomic status" designation in my 20 months old Caries Risk Assessment (CRA), despite never providing financial information and my child having private insurance. The practice gave me conflicting explanations for the designation (the nature of the location of the community along with the medicaid status). After I clarified that my child had private insurance, the assessment was removed. The CRA also appeared on the billing summary, raising further questions about its inclusion. I was additionally told that Dr. Patty claimed I had said both children had Medicaid, which I dispute. Especially since I provided the insurance in detail on the phone that same day. More than a month later, the office manager, Clarence, contacted me about bringing my child in for treatment despite the recommendation for sedation elsewhere, then acknowledged that the call was a mistake after reviewing the notes. This was another example of the practice's repeated errors. Why not review the notes before calling? Especially when I spoke to the office manager a month prior regarding my initial concerns. As a Black mother who attended the appointment alone with my two young children, I am concerned that racial or socioeconomic assumptions may have influenced how we were treated. I cannot know the intent, but the unsupported designation, transportation question, inconsistent explanations, and repeated documentation errors have seriously undermined my trust in this practice. I am grateful my children were not harmed, but families deserve accurate records, respectful communication, and care free from bias.

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Gentle Touch Smiles for Kids
Gentle Touch Smiles for Kids
Gentle Touch Smiles for Kids

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Robert M Collins, DDS, PA

Robert M Collins, DDS, PA

4.0(4 reviews)
5.2 mi

Dr Rob is a godsend. My 6 year old daughter has clinically diagnosed anxiety that can be quite…read moresevere. She previously had to be placed under general anesthesia and intubated in the hospital setting to have 4 crowns placed. When she needed a tooth pulled that abscessed after trauma, our gen dmd recommended finding someone nitrous-capable because her anxiety and breakdowns prevented even the simplest routine care. We heard of Dr Rob via word of mouth and I made the appointment. He was amazing. This man just knows how to talk to children, the type with a natural talent. Within three seconds of walking into the room he established a report with my child and she trusted him... I mean from tears to smiles within moments. I was so relieved. I'm pretty sure he would have been successful even without the nitrous. In any which case, she left so happy. When she required yet another appointment to replace one of the crowns previously placed under GA, she walked right into his office with no hesitation. It was, again, a wonderfully positive experience for her. His office is the only healthcare setting she doesn't get nervous in. He's also fairly easy to get an appointment with. Typically they'd schedule me pretty far out and I would ask to call if there were any sooner availability. To my shock, this office actually does call when there's cancellations! Both times, I received a call back and was seen within the week. So don't be deterred if you get scheduled out. Just make the appointment and wait for the call.

My mentally-challenged cousin was a patient of Dr. Dale Collins for over 30 years. When Dr. Dale…read moreretired, he had my cousin seen by his son, Dr. Rob, knowing that he would transfer his care to him. Recently, when I tried to make an appointment with Dr. Rob, since Dr. Dale had retired, I was told - again after a 30-year history - that I would need to find him another dentist, that Dr. Rob only does "pediatric" dentistry. Now, try to find a dentist for a 70-year-old mentally-challenged man who has known the Collins practice for that long. I could not begin to completely convey my disappointment and astonishment that this "professional," Dr. Rob, has proven himself to be. His father must hang his head in shame.

Jay J Harris, DMD - Wild Smiles - Game area

Jay J Harris, DMD - Wild Smiles

1.0(7 reviews)
4.6 mi

Do not take your children here. Unfortunately, we went to Wild Smiles one time after needing a…read morelast-minute appointment when our regular dentist was booked for weeks. I wish we had waited. The hygienist my daughter saw was unprofessional and spent more time talking with another hygienist than focusing on my daughter as the patient. Because of that lack of attention, my daughter's teeth were repeatedly bumped with instruments, which should never happen during a cleaning. The biggest concern was the treatment plan that was recommended for my children. We were told they needed an extensive amount of dental work, including multiple root canals on baby teeth with silver crowns and several fillings. Something about the recommendations did not feel right, so we decided to get a second opinion before moving forward. We returned to our regular dentist, who took new X-rays and evaluated both children. The findings were completely different. My son only needed two small fillings .. that was it. This was months after our visit at Wild Smiles, and if he truly had the serious dental issues we were told about, you would expect those problems to have progressed. The difference between the two treatment plans was extremely concerning. I even compared the X-rays/tooth chart from our dentist with the treatment plan provided by Wild Smiles, and the recommendations did not align. Parents, please trust your instincts and always get a second opinion before agreeing to extensive dental work. I hope this review helps another family avoid the stress and confusion we experienced. Unfortunately this type of stuff happens all the time in the dental field. Always trust your gut.

in my experience they were literally being so MEAN and talking bad about ME(a 13 year old mind u)…read moreand were talking about Instagram the whole time instead of doing their JOBS that they STUDIED TO HAVE but anyway quality care wasn't good at all but ts is in Wilmington so who's surprised and they also had my special needs brother SCREAMING in pain the whole time and did nothing about it. would give -1 stars if I could and if u were my dentist today and reading this im coming after u on the big m and on kirk

Dentistry for Children - Congratulations to Libby N.   She is the Winner of the Dentistry for Children June Basket Raffle!

Dentistry for Children

4.8(12 reviews)
8.6 mi

Excellent practice. Love the staff. Highly recommended. they really care about their patients.read more

Would not recommend unless your children have perfect dental health. I had two children under Dr…read more Maher's care. One never had any issues with their teeth and everything was fine. The other had a couple cavities and the experience was a nightmare that they continue to talk about today 13 years later. Following a totally normal check up, at their next visit, they had three cavities. First, the doctor suggested I gave my child juice and candy all the time to create the problem - my child was not given either at this age. Second, she suggested that they did not know how to brush their teeth. Their father and I had been brushing them consistently because they were only five. My child was placed in essentially a medical straight jacket for the procedure, gassed and verbally bullied by the dentist while in the chair. When I saw what was happening, I told them they had had enough and it needed to stop. Understandably, my child developed a phobia regarding dentists as their early experiences were so traumatic. To make the situation worse, we transferred care to Brandywine Dental Associates and upon exam were told that my child did not have any cavities... I think what stood out to me the most about the experience was the tone that was taken with my two children. With one it was all Disney and happy and my other child was treated as though they had been a bad kid and made to feel ashamed for cavities that wound up not even existing...

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Dentistry for Children - Dentistry for Children July 2025 Smile Contest!  Share your beautiful smile to win prizes! Everyone that enters Wins!

Dentistry for Children July 2025 Smile Contest! Share your beautiful smile to win prizes! Everyone that enters Wins!

Dentistry for Children - "Two smiles,one epic selfie!"

"Two smiles,one epic selfie!"

Dentistry for Children - Just smiling our way through Wednesday!

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Just smiling our way through Wednesday!

Avalon Dental - generaldentistry - Updated October 2026

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