Very straightforward! We dropped off our bags, and they held them without any complications until we came to pick them up. $10 per bag definitely add up quickly if you have many items to store, but they did their best to consolidate out items. Was skeptical because of the other bad reviews but everything workout out great! read more

Had the worst experience after getting off the boat and attempting to leave my golf clubs with them. I happened to break a zipper by mistake when handing my bag over so I mentioned to be careful with it and pointed out the break. I was rudely told "we understand sir" and brushed off by the younger gentleman there. I then was asked what my phone number was by the older man (seems like a family affair). Due to the noise around me I was speaking loudly repeating my number in which he looked at me and said, "Are you okay sir, why are you yelling." I explained that the lady next to me was talking loudly and that I was trying to get him my number because he was having trouble hearing me. I explained to him I wasn't yelling in which he wanted to keep arguing with me as well as the rest of the staff. I decided to lug my clubs and bag around all day because of how rude and disrespectful their entire staff was. I got my money back and was able to talk to another business who happily made my day by storing my bag for free. HIGHLY DO NOT RECOMMEND THIS TEAM. I've never been treated so rudely as a customer and the older man really needs to watch the way he talks with customers despite his feelings...he's running a business! read more

Easy and convenient services. Was skeptical from all the reviews but needed to use it anyways. They were great. Just don't play games and they don't. read more

DO NOT USE THIS SERVICE We had a terrible experience from start to finish. We left our bags with them and were told to call when we were ready for delivery. They never answered--after several calls--so we had to walk across Avalon to ensure we would have our luggage for our stay. When confronted, they claimed they "only accept Verizon calls," which other local business owners confirmed was false. They refused to show us our bags, then waved us off with a hand gesture and told us to "get a taxi." When the older man finally delivered the bags, he got in my face and tried to argue instead of apologizing. Dishonest, unprofessional, and disrespectful. Save your money. read more

Fuck these cunts!! They want to nickel and dime you for every item you bring to them. Look at the photo. All scuba equipment and a dog bed is neatly and compactly secured to the cart. They wanted to claim it as 7 -- SEVEN --items to store for the day. California Scuba Diving LLC will never utilize this service. All divers coming to the island should avoid. ANYONE ... anyone coming to the island should avoid this service. read more

Avalon Blue Line Baggage - Self Storage Near Me - Avalon, California

The team working here was rude and not customer oriented. A splash of cold water compared to the lovely service we received through the island otherwise. Maybe they don't feel the need to value they customers because they don't have competition. read more

We came here to drop our luggage after we arrived on Catalina Island on Wednesday the 12th. This place is convenient to use if you get to the island a good amount of time prior to being able to check into your hotel. In our case we couldn't come to our hotel early and store our bags there. I'm not sure how hotels here are with that for the most part. This place is located right where you get off the fairy when you 1st get to the island, so it's super convenient in that regard. They only take cash, and it's basically about 8 bucks a bag. Worth it if you want to not lug your stuff around. read more

The idea of this service is great, but the actual service is AWFUL. Should have read the reviews first. Customer Service was terrible, employees were down right rude to us while trying to pay and use the service. Honestly, avoid. It's more of a headache than it's worth. Unfortunately they have no competition so there literally do not care if they give decent service. read more

Not worth it for luggage. Their website recommends making reservations up to 48 hours in advance for delivery to accommodations on the island. we had 4 hours between arrival and check-in time, and wanted to explore while waiting access, then have it delivered. I tried for several days calling them, always got a guy who said call after 3 for the "reservations" person. I proceeded to do that, and no one would ever pick up and or it said the voicemail for the number has not been set up. That should have been two red flags. I never got hold of anyone before we arrived at the island. Walked up to the counter to ask for delivery service, and I was told I should have made a reservation. Thanks. Really helpful. Fine. Please hold these bags, 3 carryon rollaboards, and 1 medium duffle. Price range on the website says: Daily Storage Regular Item $8 Per item/bag Large Item $10-$13 Per item/bag depending on bag size. NO DIMENSIONS OR WEIGHT ARE DEFINED Charged us max $40 for what was all small to medium cases/bags. Thanks. Also, CASH ONLY. Nowhere does it state this on their website. So, they are scamming customers and scamming us as tax payers. IRS, please check it out, them them I sent you. Look elsewhere for baggage assistance unless you want your first experience on the island after all-day travel to be an absolute frustrating joke and let down. This is a racket to be avoided. read more

Folks working here seem to be family. The older lady behind the counter seems to get confused easily and was very rude. The younger guys working seemed to be a little bit more dialed in. Our stuff doesn't seem to have been molested but i would not have gone here had i read the reviews ahead of time. Based on the reviews and my experience with the staff i won't be using them again. read more

Incredibly rude and aggressive employees. I ended up trying to leave because of how they treated me when I asked to drop off my bags, and then they start yelling in my face and deflecting, saying they didn't want to do business with me anyways because of my *** attitude, then they followed me and chased me off. Pretty horrible way to treat other humans, let alone people who wanted to be customers read more

Make sure you drop off a 1-piece-luggage, if you have a backpack with a tent or sleeping bag attached to it (even though very well secured on the backpack) they will not accept it or they will make you pay much more. Check if they have any available $1-lockers on the outside. These are coin-operated and can accommodate smaller bags. read more

Very friendly safe place to leave your luggage Ramon and I think the lady's name is Maria we're very kind and friendly. I only paid $10.00 for my luggage. Thank you! For your kind service. read more

We got a large locker which costs $15 for the day plus a $10 deposit. We gave them $30 ($20+$10) and didn't realize we didn't get change until we had left the counter. When we went to return the locker key we explained that we didn't receive change, but Martin said he couldn't do anything about it potentially until the end of the day, so he took down my phone number and Venmo account and said he'd be in touch. As we were leaving the island, I figured it was a lost cause. The next morning, Martin called to say he'd be sending me the $5, and he followed through. It's a small amount of money, but we all greatly appreciated him sticking to his word and following through. TL;DR - Make sure you get change. We didn't, but the business made it right by later returning our change via Venmo. read more

We had an 11am checkout and a 4:30 boat departure so we needed to store our luggage. We went to talk to these guys the night before the get pricing and to figure out the best options without spending a ton. They were very kind and helpful and showed us how big the lockers were. We ended up checking in our bags for 5$ each. The large lockers could hold several sleeping bags, 3 regular sized backpacks, or two carry on cases (just from looking at them). Drop off and pick up we're simple (cash only). read more

Avalon Blue Line Baggage - Prices for luggage storage at the boat pier - Self Storage Near Me - Avalon, California

Suggest expanding the hours on this - paid full price to keep my luggage lodged for only 3 hours. This is a great idea but they need to stay open longer to accommodate those sailing out past 6. Friendly staff and easy pickup though! read more

I wish I would have read the reviews before using their service. DO NOT TRUST YOUR LUGGAGE THERE OR IN ANY OF THE LOCKERS. We believe they stole our stuff from the locker. First they charge whatever they want for each luggage. No policies, instructions or prices listed any where. when asked to open the locker they first said they couldn't do anything about it. Then said later after getting upset with them we can pay them $30 to open up the lockers. Two additional employees came out one said he was the manager and was confrontational and saying racial things like aren't we from la raza like them because of our ethnicity. Women employee came out yelling in our faces. I seen employees laughing. very unprofessional. We ended up calling the Avalon Sheriff. Hopefully everyone does the right thing and they end up getting shutting them down. read more

Great location - Great idea Fair price.. what ruined it for us is a bunch of smart-ass employees.. it's ok to joke a bit and have a good time at work but they were ridiculous. And very annoying. When we got there two different groups of people ahead of us were both saying they were missing 1 bag each. They all laughed and clowned around and finally found both parties their pieces, both had lost their tags.. Then we were next and they were so busy screwing around with each other they forgot to tag 1 of our bags and the other guy just rolled it away. I had to say HEY put the tag on the suitcase please.. and one of them said "don't worry we never loose a bag, in a very condescending way. GET SOME MANAGEMENT HERE PLEASE! Our biggest concern was that all the employees on the island would be like this. Wasn't the case everyone else have been won read more

This place is SHADY. My boyfriend placed his umbrella on top of the locker when we were putting our luggage into the locker and accidentally left it there when we left. We came back hours later and it was gone, he asked them if they by chance saw the umbrella. Apparently they had, and grabbed it however they wanted to CHARGE us to get it back saying "you left it on our property". According to the staff all of this was from "the boss" RAMON. This place doesn't have any competition so I guess they feel they can be shady ass theives. read more

Avalon Blue Line Baggage - Self Storage Near Me - Avalon, California

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Saved the entire trip. They deliver+pickup any size bags to and from campsites/hotels anywhere in Avalon, and luggage storage for a very low rate (listed on their website). Amazing experience all around. Would definitely reccomend to those wanting to travel light while in Avalon and still having 2+ bags of gear/clothes/etc.. wherever you end up in Avalon. Everyone there was amazing, can't say enough. 5-stars, definitely. read more

Blue Line doesn't deliver to Vista Del Mar Hotel. After refusing my business, Tells me, "your hotel is only a 10 minute walk". How about If I wanted to lug my bags myself I wouldn't be standing here now would I? read more

Everything was amazing in Catalina! We left our luggage at our hotel to get picked up by Avalon blue line never did I think they would take apart our luggage to get extra bags to charge us an extra $7 For another bag. They clearly Took their time to take the tag off my bag and separate it from an attached bag just to charge an extra $7 per bag. read more

Cash only but NOT NOTED ANYWHERE online. Question it and they become aggressive and intimidating. It was embarrassing in front of my kids. I thought the lady was going to head butt me she got so close to my face. Most people don't travel with gobs of cash and since they're the only place to store luggage and only a couple boats in and out per day, the need is high. The thing that bothered me the most was the hostile, entitled attitude of the staff. Just complete bullies. So if you're into that, these are your people. Good luck. read more

As far as price goes, great service. They will have your luggage delivered on time to your hotel but as far as customer service goes... awful. On my trip back home I had fraud on my only card, and was unable to access any cash on the island. I explained & tried to pay them via Venmo or zelle & they basically said no, we are going to keep your items unless you can pull from an ATM. In literal tears & trying to catch my boat back a very nice couple helped and paid for my luggage fees/ very kind; but this shouldn't have happened. A business that doesn't accept credit or Venmo this day in age.../ just wow/ read more

This place needs a major reality check. They are total bullies and downright aggressive and outrageous. Our ferry got cancelled so we got stuck on the island one more night and I showed up to try to get our party's luggage out and they were closed. So on top of already taking apart items that were together and nickel and diming us, they charged us an overnight fee and then said if we didn't claim by a certain time in the morning that they would charge us another full day's price. They lied to my cousin about what time they stayed until and when I called them out on it, showed them proof of me going there and calling them, they not only denied lying, they got aggressive, got in my face, and the crazy old man was aggressive pointing and calling me a liar. Then said they would call the police and said I'm not a local and I wouldn't be protected. Um in what f*cking world do you think that kind of customer service and treatment is ok? And what did I lie about? Clearly from their other bad reviews this place is just a hot mess and on a power trip. Save yourself the headache and keep your luggage on you at all times, or pack in smaller bags and use their outside lockers. read more

My son and I wanted to check our bags for a couple hours since we had checked out of camp and had time to kill before our ferry. Stood in line for about 20 minutes. When I gave them our bags and they counted 6...I said no, 5..because one of the bags was 2 small pieces tied together of mask, snorkel, fins...but you pick up with one handle as one bag. I said whatever..if you're going to charge me $10 for that bag then fine! They proceeded to take my bags..then one of the other guys suggested..should we refuse her?? And the 3 agreed yes..we can't take your bags maam..have a nice day! They are on some power trip high horse, knowing they are the only service offering that. Told me it's a family business so they must charge the price to make their money. But the fact I had agreed but they had to make sure to show their power by refusal after the fact is where I consider that bad business. Egotistical power trip that they ride! Will make sure in my future travels I will never need to use them. Love Catalina though!! read more

Avalon Blue Line Baggage - Catalina - Self Storage Near Me - Avalon, California

They are a professional well run family business. I always recommend them to my students and customers. They are reasonable, always helpful and friendly. Scuba diving gear is heavy and a pain to cart around Catalina. We just drop off our gear when we land on the island and by the time we get to Casino Point it is there. I know it is safe and taken care of when they store it overnight for me too. I just used them this weekend and do every month when I am there. A great service and business! read more

This place was really easy to find and friendly. We checked in our luggage on our check out day so we can roam around on our last day without having to lug everything around. Unfortunately we checked in our sombrero hats we got from one of the bars and they forgot to give it back to us. We were very sad about that since it was gonna be a great momento of our trip read more

Quick, easy and reliable. We used them twice to store and deliver our bags to the hotel. Then to just store for the day. The price is fair and they are friendly. Of course we kept our valuables on us. read more

Friendly people and great service. We used them to bring our dive equipment to Casino Point. The stuff arrived quickly. They also picked it up and stored it so we could see some of the island before we left. I will use this service again. read more

I have done business with Martin and his family for years. I have never had a single problem with anything. The customer service is top notch, and the timeliness is on point. I use them to transfer my gear to the Dive Park and back and store it overnight when I stay on the island overnight. I would highly recommend their services to anybody! read more

I want to warn people to stay away from this luggage storage company. We thought we found a great a great solution to keep our luggage safe after we checked out from our hotel and were waiting to return home on the ferry. The guy at the counter promised our stuff would be watched the whole time. Unfortunately my roommate left her brand new work IPhone in her luggage. This was not smart on her part but she didn't want to be tempted to check her work emails. We know it was in the luggage when we stored it since she put it in there at the hotel and we brought our own luggage to the terminal. But, of course, we can't prove it. When I called to let them know that the phone disappeared under their care I was assured that it couldn't have been them. I told them that I wasn't expecting a replacement since I couldn't prove it, but in case other people complained that their items had disappeared they would know they had a problem. I was told that no one else had ever complained and that it was a family business and the guy we dealt with was his brother. He claimed they had cameras and he said he would take my complaint and review it with his sister (who he said was the company lawyer) and get back to me. Of course he never got back to me. My roommate called the Avalon Police to report the theft but they said she had to make a report in person. They then said she could make a report here at the police department in San Diego and they would forward the report to Avalon as a courtesy. The police said this was not the first time they had complaints regarding this company. I'm assuming no one else has complained because it seemed like too much trouble. I had add the business before I could even write my review. I think they are banking on the fact you can't prove they did it, that it is a lot of work to file the police report, and write the review. But we wanted to warn others of their scam. If you do use them make sure you remove anything of importance. Use the self storage lockers outside of the terminal - it would be safer. This put a sour note on an otherwise awesome trip. read more

It sounds like a good idea, but in my opinion, there are much better options. I spent 4 days in Catalina camping with 6 friends. Although we were camping, we don't really travel light. I had a duffel bag, a sleeping bag, a chair and a small backpack/purse. At $8.00 a bag (and they count the chair and sleeping bag each as a bag), it would've cost me $32.00 to take my things 1.5 miles to the campground. The 7 of us pretty much had the same amount of "bags", so for 7 people with 4 bags, they wanted over $200 one way to take our stuff 1.5 miles. When we asked if they had a group rate, the three gentlemen consulted each other (in a different language) and told us they did not have a group rate. After a little brainstorming, we came up with a much cheaper way ($40) to take all our belongings to the campground and an even cheaper and easier way ($20 including tip) to take it back to the dock at the end of our trip. A little research and/or imagination will save you a lot of $. read more

This place is a SCAM! We had a big group of people and wanted to store our bags before we could check into the house we rented. We dropped off our bags and they said they could also deliver our bags when we were ready, so we paid the extra money for this delivery service. A couple hours later we called 6 times trying to get ahold of them to deliver our bags, we finally decided to walk back and retrieve our luggage ourselfs. When we arrived we showed them that we had been been trying to call for over an hour and they stated their "boss" had the phone, yet the "boss" never came out to speak to us. We asked if they could deliver our luggage now one guy said yes and then a rude lady in a different language started arguing with him. He said forget it and just give us our luggage and well be on our way with the refunded money for the delivery service we did not receive. They offered us a whole $10.00 back on a almost $100.00 bill. So for the lack of their common sense on answering a phone we wasted our money and brought out own luggage to our house. read more