Time means nothing. First shifting cars all day, do you like this or not. Then you wait, and wait…read more Finally I find a car and wait till they bring it from another lot. Now it's dark. Look at the car with a flashlight. Ok I sign the papers and I'm told it will be delivered tomorrow. O boy I get up early. No car I text and I'm told 3pm . At least I have a time. Well 3 pm comes and goes. Every time I hear a car I jump up , just a car going by. Now it's dark and I get a text I'm going to leave the keys in the car and you can come tomorrow (Sunday) and pick it up. A multi million dollar company and no courtesy car to come and get me. You do the math. I'll be taking my trade in somewhere else. What a shame.

$170 charge to diagnose "each concern" means you charge 2 hrs of service labor minimum! Even if it…read moretakes a few minutes to diagnose each problem. We took our car there with two concerns and told them exactly what needed to be done. They tried to charge $340 to tell us what we already knew. And then wanted to charge double the price of everywhere else to do the work. I took my car to Pep Boys and they did the work for half of what the price we were quoted there. The only saving grace was that he docked off 170. And that's just because we already knew what was wrong with the vehicle and shouldn't have had to pay anything because they did nothing. Diagnosis charges should only be charged for the actual time it took to figure out the problem. Not only that you shouldn't be charging this if we know exactly what needs to be changed and just need a quote for the labor and parts.

ASK FOR MARK C. I want to get Mark's name out there. I'm from out of state and encountered some…read moreissues here with the paperwork that could have been avoided (reasoning for the 4/5). However, the staff did everything they can to help me out, which I appreciate, and overtime I believe the 4 should turn into a 5. Anyway, Mark was very helpful when we (my wife and I) were first considering the car. We told him we were considering another car from another dealer and he did everything he could to try to get the most out of our trade-in. Mark also did everything he could to find a temporary, and permanent, solution to the issue with the paperwork. I do not mean to detract from any of the other salespeople. I just didn't interact with them. I had more interaction with Mark and want to help spread his name because I feel he earned it with my situation. Finally, as far as the dealership goes- it has a little bit of each trim of each model. It isn't a huge dealership, which isn't a bad thing by any means, but it is clean and welcoming.

Wow, what a bait and switch. They advertised a Sierra 1500 AT4 for 65K and i walked in ready to buy…read moreit. They start the workup on my trade and then tell me the website is wrong and it's actually 70K. They say they have had this issue for a while. Well, working in IT, I know things like that don't go on for weeks. They lost a sale and a customer forever. This is an unscrupulous move to get people in the door. This is a textbook example of why people hate car dealers!! Do not waste your time with this place!

A terrible experience! Nice to your face then when the financing doesn't work with who they use,…read morethey took the down payment I took off my credit card and instead of giving it back to me like they said, added it to the price of the vehicle. Go somewhere else if you're looking for honesty & integrity with your experience.

Under no circumstances whatsoever should you trust this bunch of shysters. This is probably the…read moreworst experience that I've ever had buying a car from anybody ever. They lied to me from the get go ...they sold me a car that was not what they said it was it and now I'm stuck with it... they took $11,000 of my money, ripped me off in my trade in and then hooked me up with a loansharking finance company and at the same time smiled at me and acted like they were do me a favor. Yeah I agreed to all, including a very expensive car maintenance program which I did not need and they knew I did not need it because this car still had a new car warranty that followed it and now they won't give me my money back on that bogus service contract beverything they told me was one big fat lie. Beware do not buy anything from these crooks.

Worst experience I have ever had I took my car in because it would not start after it ran for 5 to…read more10 min. It took me all week from Monday (the first time the car wouldn't start) till Friday(finally got it towed in after it left me stranded for the 3rd time). Then I'm told the can't even look at it for a week an untill they know whats wrong with it I can't get a loaner or a rental car. How is this right my car is still under a bumper to bumper warranty. Do not buy a KIA if it has problems they will leave you stranded.

From the owner: We are committed to integrity, teamwork, pride, enthusiasm, and customer service. We are the…read morepremier providers of automotive products and service in the Pensacola area.

Servicing StickerTruck since they opened, the mechanics are top-tier and are always ready to give…read moretheir best. I drive a 1984 truck and sometimes the unexpected happens. That's when these guys really shine! Prices are fair and I can count on their work. East Bay keeps StickerTruck rolling.

As a client for two years I have no reason to go elsewhere! Drew will quote a fair price and only…read moredo necessary repair. Staff is fantastic!!! Repair is timely and professional. Lounge is huge. Give them a call!

I am very happy with my interaction with the dealership. The customer service is exceptional…read more Highly recommend!

After going through the nightmare of trying to find a vehicle for over a week, I came to Hayes…read moreMotorsports to look at his Toyota Tacoma. I was very impressed with Nathan and how he operates his business. He gave me a great price on the Tacoma, and I had already checked out all the ones in Pensacola in my price range, but this was the best one I had seen for sure. Never once did I feel pressured, and Nathan tried his hardest to make sure all my questions were answered and that I was a happy customer. I highly recommend shopping here, especially if you don't like the headache of car shopping. Thanks Nathan! 5/5

Amazing experience with the staff Donny Mitchell was my main dealer I was with and he did a superb…read morejob with handling everything....Test drove the vehicle had a lil noise I heard he got with someone and they inspected the car and fixed it and washed it..,.and Donny stayed after hours to get the completion of the deal done..... Excellent service recommend to come and see what they have on the lot....

Went in for a quick computer update on my Dodge Ram. We are snowbirds from out of state. Hank was…read moreour service advisor. Made an appointment, took it in, everything went great! Nice staff. Nice facility. The service was performed exactly as it should. The update was completed on time. They kept in communication perfectly. I'm very impressed! I recommend this business!

Saturday is not the day to get anything done besides minor fixes or oil changes…read more I came for a burnt out headlight. It was easy to see, but their diagnostic machine could not find it due to a different issue. The light bulb socket had developed a short. They did not have the part in stock so it required a second visit. On the plus side, they did find and fix a burnt out rear turn signal. Total time the first visit 3 hours. The second visit required 45 minutes. Please be advised, the office clerk on duty needed more training. He had a very hard time getting the system to process my service required and bill me for the part and time. Total cost $230. Quit high for two lights

I have a 2019 Tacoma truck and wanted washed and waxed. Dream Auto responded quickly and worked…read morewith me on price. Korey was punctual and had all his materials and equipment on hand in customized trailer. I am very happy with his work and will contact him in future for my other vehicles. Strongly recommend you give him your business!!!

Korey came and did such a wonderful job with our van - which was in terrible need of a thorough…read moreclean up that we were simply amazed. He obviously takes great pride in his work and I am so happy we went with him for the job. The amount of effort he put in, without a doubt was an indication of how much he prides his workmanship. Highly recommend.

I had an excellent experience with Frontier Motors and truly appreciate how smooth and stress‑free…read morethey made the entire process. From the moment I reached out, the team was professional, transparent, and genuinely focused on helping me find the right vehicle rather than pushing a sale. They answered every question clearly, provided all the information I needed up front, and never made me feel rushed or pressured. The vehicle I looked at was exactly as described -- clean, well‑maintained, and priced fairly. It's refreshing to work with a dealership that values honesty and customer service as much as Frontier Motors does. If you're looking for a reliable used vehicle and want to work with people who treat you with respect, I highly recommend Frontier Motors. I'd absolutely purchase from them again. Thank you Mr. Ron Robinson for everything!!!

Four months ago on January 2025, Bob Tyler Toyota told me that "Frontier Motors" handles diminished…read morevalue claims after vehicle repairs and claimed they were the only ones in the area offering this service. I called Frontier Motors that exact day to confirm if they offer this service and they said they do and would write the diminished value estimate for when my repairs is done. When I got my vehicle back from repairs I drove down there and I spoke with one of their employees, I was told they don't provide diminished value assessments and that I wouldn't get any compensation for my vehicle's reduced value, since the worker told me that people buy cars with accident histories all the time. Honestly, visiting the dealership was a waste of my time and gas. I ended up getting my estimate written up by the insurance adjuster and receiving a diminished value check weeks later from the insurance company, but that's not the outcome I was expecting or hoping for by this "dealership". I've heard good things about this dealership, but my experience was extremely disappointing and did not meet my expectations. And frankly, I get the feeling that if I were to buy a car from them, they'd be quick to help me and do whatever it takes to get me what I want. It's frustrating to see such inconsistency.