A fine sales staff we were taken care of properly it was our first time buying a used vehicle at…read morethis dealership

This dealer ship misrepresented their pricing. On cars.com the pricing showed 4500 and it said it…read moreincluded all the extra fees. Then we shop their they try to pull the ole car salesman swap. Here's the actual price. Over 6700. That's about 49% increase. When I called them on it they blamed it on cars.com and said they have no control over that. However that is not accurate. They do control it and can have it changed. As a matter of fact they already have it changed. So they don't control it but when I called them on it for false advertising after we had already been in there and test drive it once and came back 4 days later still same price no updates and now that we want to buy magically the price is not right. Did the manager come out to say sorry...no. Did the manager offer anything to compensate for the issue as a good will gesture....no. In my opinion this was a calculated choice or a best a mistake that someone needed to own up too. 1000 of that is doc fee. And let's be honest it at most cost them 60 to do all the paperwork and documents the rest is hidden profits for the dealers. I am reporting to BBB and who ever else will listen.

A terrible experience! Nice to your face then when the financing doesn't work with who they use,…read morethey took the down payment I took off my credit card and instead of giving it back to me like they said, added it to the price of the vehicle. Go somewhere else if you're looking for honesty & integrity with your experience.

Under no circumstances whatsoever should you trust this bunch of shysters. This is probably the…read moreworst experience that I've ever had buying a car from anybody ever. They lied to me from the get go ...they sold me a car that was not what they said it was it and now I'm stuck with it... they took $11,000 of my money, ripped me off in my trade in and then hooked me up with a loansharking finance company and at the same time smiled at me and acted like they were do me a favor. Yeah I agreed to all, including a very expensive car maintenance program which I did not need and they knew I did not need it because this car still had a new car warranty that followed it and now they won't give me my money back on that bogus service contract beverything they told me was one big fat lie. Beware do not buy anything from these crooks.

Worst experience I have ever had I took my car in because it would not start after it ran for 5 to…read more10 min. It took me all week from Monday (the first time the car wouldn't start) till Friday(finally got it towed in after it left me stranded for the 3rd time). Then I'm told the can't even look at it for a week an untill they know whats wrong with it I can't get a loaner or a rental car. How is this right my car is still under a bumper to bumper warranty. Do not buy a KIA if it has problems they will leave you stranded.

From the owner: We are committed to integrity, teamwork, pride, enthusiasm, and customer service. We are the…read morepremier providers of automotive products and service in the Pensacola area.

Servicing StickerTruck since they opened, the mechanics are top-tier and are always ready to give…read moretheir best. I drive a 1984 truck and sometimes the unexpected happens. That's when these guys really shine! Prices are fair and I can count on their work. East Bay keeps StickerTruck rolling.

As a client for two years I have no reason to go elsewhere! Drew will quote a fair price and only…read moredo necessary repair. Staff is fantastic!!! Repair is timely and professional. Lounge is huge. Give them a call!

I am very happy with my interaction with the dealership. The customer service is exceptional…read more Highly recommend!

After going through the nightmare of trying to find a vehicle for over a week, I came to Hayes…read moreMotorsports to look at his Toyota Tacoma. I was very impressed with Nathan and how he operates his business. He gave me a great price on the Tacoma, and I had already checked out all the ones in Pensacola in my price range, but this was the best one I had seen for sure. Never once did I feel pressured, and Nathan tried his hardest to make sure all my questions were answered and that I was a happy customer. I highly recommend shopping here, especially if you don't like the headache of car shopping. Thanks Nathan! 5/5

Amazing experience with the staff Donny Mitchell was my main dealer I was with and he did a superb…read morejob with handling everything....Test drove the vehicle had a lil noise I heard he got with someone and they inspected the car and fixed it and washed it..,.and Donny stayed after hours to get the completion of the deal done..... Excellent service recommend to come and see what they have on the lot....

Saturday is not the day to get anything done besides minor fixes or oil changes…read more I came for a burnt out headlight. It was easy to see, but their diagnostic machine could not find it due to a different issue. The light bulb socket had developed a short. They did not have the part in stock so it required a second visit. On the plus side, they did find and fix a burnt out rear turn signal. Total time the first visit 3 hours. The second visit required 45 minutes. Please be advised, the office clerk on duty needed more training. He had a very hard time getting the system to process my service required and bill me for the part and time. Total cost $230. Quit high for two lights

Sandy Sansing service department in Milton, FL is very ineffective at what they do. They obviously…read morehaven't been in the service business very long or very good. They don't call with updates in any sort of manor. They clear service, engine codes without investigating the codes. Brought in with a engine light on, left with an engine light on. The make assumptions that error codes are faults from other repair shops. They don't communicate the issues clearly so the customer specifically understands what the issues are. They Won't keep warranty parts knowing they are under warranty status, unless you ask for the parts back. They don't explain what entails a tear-down to investigate a reported issue. They provide a video of an inspection but don't explain what you are looking at.

the owner responded to my call immediately, he stopped by to confirm the job and the price and he…read morearrived as promised on Monday and cleaned the car. After 3 weeks my 15 year old car still looks shiny and fresh after the detail that was done. Yes I would recommend and Yes I will use again. I have planned to purchase a new car this year and Korey will be the first person I call. thanks for a super job

Korey came and did such a wonderful job with our van - which was in terrible need of a thorough…read moreclean up that we were simply amazed. He obviously takes great pride in his work and I am so happy we went with him for the job. The amount of effort he put in, without a doubt was an indication of how much he prides his workmanship. Highly recommend.