The dentist and staff are wonderful with my daughter--professional, friendly, and attentive. I have…read moreno complaints about the quality of care she receives. However, I do have ongoing issues with the clinic's scheduling policies. Today, I was running 10 minutes late due to work. I commute from L.A. and already have to leave early from my job to make it to these appointments. I was told they only allow a 5-minute grace period because the doctor has a long commute--which I understand, but frankly, that's part of her job. I also have a long commute. I also lose time and money when appointments are inflexible. It feels one-sided to ask for consideration of their time while showing none for the time and cost their patients invest. Especially given that this clinic is on the pricier side, I expected a little more flexibility and understanding. To make things worse, the next available appointment they could offer was three months out. So basically, if you're a few minutes late due to life happening, your child has to wait months for a reschedule. It's disappointing, because the care itself is great. But the lack of scheduling empathy makes it hard to justify long-term.

Amazing and professional staff ! I take my 10 year old and 3 year old here. The office is always…read moreclean and we never wait for longer than 10 minutes after checking in. My kids have a good experience and I have never had any issues . I have been brining my oldest for the last 9 years.

Sharon is extremely rude and infuriating. I know everything she was saying and it is not what was…read morehappening. I tried to ask questions and she wouldn't let me get a word in edgewise. If you can go anywhere else then don't waste your time at this place.

Dr. Pepper and her kind team made my 5 year old excited to go to the dentist. The pain-free…read moreexperience made for a happy child and stress-free Mom.

Dr. Sadek is so thorough and always has a kind bedside manner. He has helped in emergency scenarios…read moreto routine visits. Couldn't be happier with the dental care received here. The staff and dentists are very patient centric and wonderful.

Came In today to bring both of my kids for a check up /cleaning the young lady that helped us…read more Jessica made this such a good easy experience for my kids my daughter was a bitt nervous Jessica was very good with her did her cleaning with no problems I will definitely keep bringing them back

Palmdale dental group has great staff and service. I was attended promptly and have exceptional…read morework every time. The hey are my new go to dental office.

I had an appointment to have my wisdom tooth removed, but the experience was very disappointing. My…read moreappointment was rescheduled multiple times, which is frustrating since patients have jobs and responsibilities they must rearrange. On the day of the procedure, I was not given any clear instructions beforehand about whether or not I should eat. Because of that, I went without eating all day. When asked, I mentioned I had eaten earlier so it wouldn't become an issue, but I also explained that I truly hadn't eaten all day. Despite this, I was told the procedure could not be done. Clear communication is very important in dental care, especially for something as serious as wisdom tooth removal. Patients should not be left guessing about pre-procedure instructions. It's unfortunate that this lack of guidance and repeated rescheduling caused unnecessary stress and left me untreated.

WOW!! I didn't know medical practices like this still existed, cause they're so very rare to find -…read morethe entire staff was exceptionally sweet, friendly, welcoming, caring, kind, and helpful. I am very nervous about dental work, and they went above and beyond to make sure I felt comfortable. They explained everything that was happening before they did it and asked me what my priorities were instead of telling me what to do. I left feeling like they actually cared about me as a patient. I can't get over what a great experience I had with my office visit to AV Sierra Dental!!

We're so glad we found this dentist office! I never thought I'd say this because I usually hate…read moregoing to the dentist and get so much anxiety just thinking about it, but as crazy as it sounds, I actually had a really good experience. It honestly felt more like a spa for your dental needs. From the moment we walked in, everyone was kind, welcoming, and genuinely seemed happy to be there. You can tell they have a positive work environment, and it really shows in the way they treat their patients. I had the pleasure of speaking with Jess at the front desk. I had some confusion about the cost breakdown and she took the time to explain everything clearly. Dental costs and insurance can be confusing, so I really appreciated how patient she was and how easy she made the process. During my visit, I had a deep cleaning and some fillings done. My hygienist, Monica, was so gentle and reassuring. She knew I was anxious and checked in throughout my cleaning to make sure I was comfortable. Dr. Oh was wonderful. He's personable, thorough, and takes the time to answer all of your questions. Kevin, who assisted during my fillings, was also kind and helpful. I never felt rushed, and everyone made me feel comfortable throughout my appointment. My husband also had a great experience with his deep cleanings and fillings. The care itself was excellent, and he was happy with his treatment. I also appreciated the little touches that made the experience feel different from a typical dental visit. They have TVs above the chairs so you can watch a movie or show while getting work done, and they even give you a warm towel afterward that smelled like peach mango. It was such a nice touch. The only feedback I have is more about the office operations than the dental care itself. My husband's scheduling felt a bit disorganized. He received multiple calls asking to reschedule his appointments. On the day of his last visit, he was also asked to come in earlier and had his hygienist changed at the last minute. His appointment still went well, but the scheduling process could definitely be smoother. I would also recommend keeping track of your remaining balance when checking out. On separate visits, both my husband and I were initially quoted a higher remaining balance than what we actually owed. It was corrected once we brought it up, but since it happened to both of us, I think it's something the office could improve. Overall, we've had a really positive experience and this has definitely become our new dentist office. Thank you to Dr. Oh and the entire team for making something I usually dread feel much less stressful.

We had such a great experience at Happy Hippo Children's Dental Office! The entire team is…read morefriendly, patient, and amazing with kids. The office is clean, welcoming, and really designed to help children feel comfortable and at ease during their visit. My son loves the TVs above the bed they lay in the get their work done. Really distracts him during his work. The staff takes the time to explain everything and makes sure both kids and parents feel relaxed and informed. If my son is nervous about anything they stop and try and gesture what they're doing in a separate way. I really appreciate the office manager Cristela's kindness when we're in there. She came by to check on us to make sure we were happy with everything. Definitely found my son's forever dental office!

This is the most incompetent place of business that I've ever dealt with. Let's start with Angie…read more She makes promises that she cannot fulfill. She's either stupid or illiterate. She told me she was going to screenshot my daughter's records, and I never received them. (After 4 days). Apparently everyone keeps saying that she is new so they're throwing their own staff member under the bus. Let's move on to Kathy. It might start with a "c" for other reasons. She has no idea what is going on in her office and can answer zero questions. She sent me a screenshot of two lines that I included in this post for proof. There is no doctor, business, patient, or parent information. Criscela is the manager at this establishment yet she was in a manager meeting ALL DAY! on Monday from 9am to 5pm. So you are telling me that a manager was involved in an," all day meeting" from 9 AM to 5 PM???????????? This office overbooks patients and the quality is showing. I will never bring my children back to this dentist. Not one single person could get the information that I was requesting. This is the worst dental office for children! Do not take your children here! Side note Criscela never called me! Shows how much she cares All day manager meeting lol BULLSHIT You can charge my insurance but you have shit service, especially for kids

The staff here is amazing, from the front office staff, to the back office as well as all of the…read moredentists! My son doesn't even mind his trips to the dentist! Everyone is gracious and they foster such a sense of community and wellness here. I am beyond pleased!

I love this place for my children. The receptionist is always friendly and helpful. The dentist…read morethere take TLC with my children. We've been going there for years.

This place is awesome. My dentist was simply amazing…read more Best experience I've had with a dental office. Ever. And I've been to quite a few different places... Also, the receptionist is amazing. Good staff overall. Dentist are very gentle.

Love my dentist they all are so cool and kind! Never again…read morewould I change dentist! ABC Dental Care has work to my favor!! Ann is so nice and professional and sweet Thank you guys!

I was referred here by my dentist for three root canals…read more Kids, listen up! When your parents tell you to brush your teeth, please do so. I am an example of what happens if you don't. Synergy did an excellent job of taking care of the work I needed. They were able to work around my crazy work schedule, getting me in and out in a timely manner. Since I am coming from Ridgecrest I had an 1 1/2 drive each way so it was nice not having to wait once I got there. I think the coolest part is that he was able to numb the precise area needing work instead of numbing half my face. I wish all dental specialists could figure out how to do that. I wish Synergy could open an office in Ridgecrest. I don't need anymore work now. But if they could come to Ridgecrest 1 or 2 times a month they would have a lot of patients to keep them busy.

Office constantly over books patients, which causes afternoon appointments to be pushed back by at…read moreleast an hour and 20 minutes. No phone call was made to us in order to either reschedule or come in later We're told by office staff that the dentist was working late as a courtesy! It was his office staff that overbooked and caused the dentist to work late! They have shown that they do not care about their patients, only the payout.