Finn M helped us greatly by changing a burn headlight before my boyfriend and I had to leave for a trip out of a town. Saved us not only time but work to change the bulb. Great guy! read more

Thank you, Rory for always considering to help the customers properly thank you for your knowledge and time and your dedication to keeping things organized I appreciate your service. read more

Autozone - STP - Auto Parts & Supplies Near Me - Thousand Oaks, California

Awesome experience getting new windshield wipers! David T. helped me pick out the right size and even installed them for me. Super friendly and efficient service -- highly recommend the AutoZone in Newbury Park for all your car needs! read more

Edgar and Jason gave me outstanding service today. After testing my battery and determining that it needed to be replaced, they gave me great information and installed the battery and even took away the old one that was corrosive. I couldn't have been more appreciative for not only having quick service but I didn't have to get my hands dirty. Thank you to you both and the entire AutoZone Team. I very much appreciate your time and expertise. William/Honda Element read more

Looking for brake rotors and pads for dodge, ram call night before Inquired, if they had the parts they Insured methey did and they put them on hold. I could pick him up the next morning. Next morning no one knows what I'm talking about. There's nothing on hold for me. And they do not have parts waste of my time of my life that I will never regain They were very polite courteous. It's just a waste of time. read more

Amazing experience! David was extremely helpful! I highly recommend this location and having David help you; he was very knowledgeable and I left feeling confident with my purchase. read more

This is the BEST AutoZone in the Thousand Oaks area!! Why?! Best Customer Service given by BOTH Josh & John who went out of their way to assist me. Popped by a diff AutoZone earlier on TO Blvd and it's like their polar opposite. Avoid that location! Visit the one here on Academy Dr in front of Lowes off Wendy Dr for the BEST CUSTOMER EXPERIENCE !!! read more

Autozone - Auto Parts & Supplies Near Me - Thousand Oaks, California

I saw a review that said this is the best AutoZone in Thousand Oaks and I couldn't agree more. Every single person in that store helped us in some way. I had come in regarding my windshield wipers not fitting my car and started a fiasco that was handled efficiently and kindly by all the staff there (1/17/25 @ 4 pm). I don't remember all of there names, but they all were incredibly helpful and worked as an amazing team. Rory, the person in charge at that time, was by far the most helpful. Never have I had a greater experience in an auto parts shop than this one. I highly recommend them and all of their employees! Thank you again Rory & everyone working today! read more

Cam is amazing knowledgeable. Help in more ways than expected. Thank you for all your help. Highly recommended ++++

Cam is a great person check the check engine light on my trucks and let me borrow a 10mm socket to replace a quick park. Great service

I was pulled over yesterday for a rear brake light being out. My regular mechanic is closed on the weekends. I came here and the incredibly nice John changed the bulb for me and I got 2 bulbs and installation for $10. You sure can't beat that price! Friendly staff and great service. Highly recommend! read more

Horrible customer service with new hires that are about as smart as a box of rocks and that's an insult to rocks. Hopefully, that changes with better leadership and training for employees who take work seriously but when they don't have any self respect I guess you can't expect much. read more

David and his team were great! Answered all the questions I had and helped me find everything in his store. Will definitely be going back to this autozone! read more

They had two difficult to find batteries in stock (my diesel truck require two batteries). When I called they confirmed my request was in stock. Upon my arrival the Tech was very helpful and even installed my batteries for me at no extra charge. I've been here for all sorts of parts and the Techs are all very friendly and helpful. read more

Needed new windshield wipers in all this crazy rain! Jose was amazing. He searched the store to get me the right size and then even put them on my car for me in the pouring rain while he let me sit in my car and stay warm!!! Great guy and great store! read more

I needed a battery for my vehicle. They lent me tools for free, and I was outta there in 15 minutes. Great help from knowledgeable, courteous staff. Big thanks! read more

Popped in to get windshield wipers. Dave greeted us when we walked in and asked us what we needed. He walked outside to check our SUV's windshield wipers, and he took them off to confirm the correct size. We walked back inside, purchased the windshield wipers, that came with windshield washer fluid and Dave went outside and put them on for us. Beyond impressed with the professionalism and customer service! So thankful for the help! read more

Incredible experience. I felt ridiculous going back as I couldn't for my life figure out my new wipers. However, Justice was super helpful! Bonus that he and another person named Oscar were working and training a new person with kindness and patience. I will happily return here and recommend that you do the same! read more

Avoid this store as much as possible. The employee, CAM, didn't responsible for their mistake. The low voice of apologize seemed like a robot. GO SOMEWHERE ELSE read more

CAM was very helpful in showing me the options for a new headlight bulb. He went above and beyond in actually installing it for me. Thanks so much! read more

Never coming back to this autozone the manager or the guy was in charge at that time, I came and bought an oil filter for my car and the filter didn't fit my car, we made sure it was the right one for my car with the guy in charge, he said I screwed it in wrong, but it didn't even screw at all so I don't get how I would do that, so I bought another one just to try and see maybe that one was defective and same thing happened, so I came back and I wanted to return both of them, and the guy said I messed them up, you can't mess something up when it doesn't even screw, so he said he had the right to refuse a refund, so another kid "helped me" he did the return for both but I never received the money for the other one and they took both of them from me, also I bought a different oil filter from them, I'm not sure if they are selling the parts for extra cash for them to keep, I don't care but that's not right. read more

Immensely thankful for Jose who helped me swap out my car battery after it died in a parking lot on my way back home (several hours away). Jose was so kind and helpful and truly saved the day. Can't say enough about his kindness!!! read more

If you don't care about COVID-19 come to Autozone. The employees do not wear masks. When questioned why they were not wearing masks they stated it's not required by their corporate offices. I told them I wear a mask for them so I don't project my droplets to them. They went on to state if you don't need to come into the store don't. They also stated another patron also asked the two employees why they weren't wearing mask. They stated she bought non-essential items and "she shouldn't come in if she is worried about us wearing damn masks." The one employee stated it's worse for his health to wear a mask because of the carbon dioxide not being able to be released. Maybe he should deal with his comorbidity of obesity rather than worrying about his mask and that goes for the two of them. I wish them the best of luck in life. This makes it easy for me to shop at O'reilly Auto parts on Wendy Drive. They are wearing masks and quite frankly all the gear heads shop there and the employees are much more knowledgeable. This Autozone rarely has people in it, so good luck to them especially in this economic downturn. There is a Napa Auto Parts and Pep Boys only 10 minutes away on Thousand Oaks Blvd as well. I won't be coming to this store. If you don't mind them not wearing masks and essentially not caring for your wel, then please shop here. read more

My daughters' car had a check engine lite come on. I had been dealing with car dealerships and it is pretty expensive to get a reading without having to spend over $100.00. We went to Autozone and Steve, the manager found the code within minutes, we purchased the new part and he helped us install it. He removed the check engine light. I will certainly return, everyone was so kind and helpful. We went to this location based on the amazing reviews we read on yelp. It was certainly worth it and we will recommend them. read more

I needed a new battery and Cameron and Sam were extremely helpful! Can you believe they even installed it!! They also told me the best quality battery to buy for my daughter's car. Cameron also lent us his own jumper cables to start the car and get it here. You just don't find people like this anymore that are just kindhearted and just want to help! Our family will be back over and over with service like that. Thank you again Sam and Cameron!! read more

Very unprofessional they don't know what they doing they need some training in auto parts I went to buy a part in a coolant for my truck and they were guessing what type of color should I put in my brand new truck5/19/2021 8:25 pm read more

I am only giving this AutoZone one star on this shopping experience. I wanted to exchange a Duralast turn signal switch assembly that I ordered because plug bar for the wiring harness was broken. I paid $40.72 for this item. I told the guy at counter that I just wanted to exchange it. What this guy was refund the $40.72, then charge me $44.50 for the same part that I only wanted to exchange! I this guy I should be charged extra for an exchange of a defective item to get non defective item. He just said the prices have gone up. That is very poor customer relations, selling broken items that you had wait to get from them, because they were not in stock, then raise the price when all you wanted was to make an exchange for a non broken item read more

Thank you to the store manager Brad and his team at this location for helping our daughter with her battery needs and taking the time to make sure she could get back on the road safely. They were the only one in the area willing to offer a courtesy battery install. Our daughter ( who is away at college) shared that you and your staff made her feel comfortable during this process. Thank you for such exceptional customer service read more

Very helpful and knowledgeable. Not only do they let you borrow their tools, they even gave me disposable gloves so I didn't get my hands filthy. read more

The service at this new Auto Zone was excellent. Sam helped me and I can't say enough about his attention and suggestions. I highly recommend this store. read more

I want to express my gratitude for Jordy and Jose for going the extra mile to help change a battery in my girlfriend car. Jose offered to change the battery which was located under the passenger seat even though it was going to hold him over his shift by 45 minutes. Jordy was very accommodating as well even though we showed up just before closing. AutoZone should be very proud to have such great employees. Thank you again Jose and Jordy read more

Sam was a superstar and helped immensely the other day when my VW Jetta was having issues. Thanks Sam!

Very helpful and courteous. Appreciated the help with our wiper blade issue. Thanks to all the staff.

There is a new AutoZone in Newbury Park, next to Lowe's. Recognizing the franchise, I went in to take a look. Needless to say, I got what I expected and then some. First of all, the store is spacious, well-stocked, and it offers a variety of items and accessories for all types of vehicles. I was even able to find a certain item I have been looking for (which has to do with aftermarket interior vehicle lighting) that wasn't available in ANY auto parts store in Ventura county or LA County for quite some time. So for your very specific part/accessory needs, AutoZone takes the crown. As far as customer service goes, I got the chance to work with Sam and Cameron. Cameron took time to look over my vehicle, both the interior and under the hood, and he made recommendations on parts and services I might need coming up--everything he mentioned was designed to maintain the integrity and functionality of my vehicle. Sam also offered advice on who to go to locally for brakes and certain services on my vehicle that are not offered at the store. I figure it's best to talk to car guys and see where they go for anything you can't get at AutoZone. Overall, Sam and Cameron were both professional and friendly, and they made sure that the information on my customer account was up to date and that I was registered as a rewards member. I asked about the item of the month, and Cameron answered, not missing a beat. Then, when I asked about tires, Sam rattled off a few brands specific to my vehicle that would get me the best results. A++ for AutoZone, their customer service, the management, and for the store itself. Keep it up!! read more

A big thank you to Sam at the NP AutoZone - this guy is really knowledgeable and offers great customer service. Nice to have a local expert to go to!! Thanks Sam - we appreciate you! read more

This was my first visit to the new store. I was familiar with AutoZone from when I lived in another state. I was greeted as soon as I walked it & treated as if I were a long-time valued customer. Sam was extremely knowledgable & courteous. The issue with my car was solved and I can't tell you how much money it would have cost had I gone to the dealership. I highly recommend them and will be taking all my auto related business to them going forward. I am so glad I decided to pop in there today. Thank you again, Sam! read more