They are great! Fixed my alternator broken bolt quickly and only charged $30. This saved us $$$ and…read morefuture problems because Lexus Dealer at Middletown tried to persuade us to replace this one with their aftermarket rebuilt alternator( charge $300 and will have warranty problem in the future). Paul is great guy, thanks

Just bought some wiper blades, service in the store and price was what I would expect. What I was…read morenot expecting was that an employee would come outside in the freezing cold to install the blade for me to make sure it fit correctly. Awesome!

This one is a pain in the ass everyone pretends to not speak English and they will not accept used…read moreoil.

I have shopped at O'Reilly Auto Parts for too long, and today I finally came to the realization…read morethat there have to be better options to the overpriced junk they sell, or for paying 15% - 20% more for oil, air filters, spark plugs, etc. than the farm store down the block. Today I wanted to replace a single brake bleeder valve that should cost a dollar or two. I was sold an "assortment pack" from Dorman (which sells crappy aftermarket parts) for $19, only to throw away the 8 other valves I'll never use, and the one that barely fit was poorly machined. O'Reilly's "Import Direct" brand is impressively overpriced junk. I see a lot of low-income people shopping at O'Reillys working on their junky cars since they can't afford better cars or mechanics. No doubt O'Reilly stockholders are laughing all the way to the bank.

I scheduled a service appointment with Zimbrick VW of Middleton because my engine was making some…read moreodd noises when idling, and also didn't seem to be running 100% smooth at highways speeds. I had traced the issue to the VVT solenoid (AKA cam magnet) which I had already replaced once, and suspected the issue was coming from that. They proceeded to quote me over $5000 for 4 different repairs. After doing some research, I concluded that 2 of those repairs (which would have totaled somewhere around $3400) were completely unnecessary and they were just trying to upsell me. For the actual repair relating to my VVT solenoid (and oil spool valve) they quoted me $1000. After looking up the repair I quickly realized that was very overpriced, as the repair was essentially removing 3 bolts, popping two parts out, and replacing them. So I asked if I could just buy the parts and do it myself (which I actually didn't do and decided to buy online, because their parts were also overpriced - $500 at the dealer vs $278 online for the same OEM parts). I did have them move forward with a separate repair they flagged, which was new tires and wheel alignment ($1000, which I will admit was a decent price). However, they then charged me an additional diagnostic fee "because I didn't move forward with service"... even though I paid them $1000 for new tires. When I initially dropped the car off I signed for the diagnostic fee, and I explicitly remember reading that they waive the diagnostic fee if you move forward with service. However, they explained to me that my tires were under a "separate diagnosis" and that the tires didn't count or fall under the "diagnostic fee". Overall I left feeling like this place doesn't care about their customers and just wants to make money.

The eastside service has proven to me nothing but poor and incompetence. I have given them more…read moreopportunities than most would be willing to do and they have NOT improved. Stay away from getting your car serviced at Zimbrick Madison Eastside.

I typically go to O'Reillys first for all of my vehicle needs, they have the best prices and…read morequality products, usually in stock. I went to have them run a diagnostic check on brake lights that have been displayed after a recent brake system replacement. Although resetting the code did not work, the manager, Joe was extremely helpful!

I was visiting my mom in Madison when I stopped in; knew it was going to be raining again the next…read moreday. My back windshield wiper was past its need to be replaced & I didn't want to drive two hours back home in the rain not being able to see out the back. I went into J&H and John promptly looked up what size I would be needing. He called out a very friendly & helpful employee to not only grab the one I needed, but also install it for me! I was very happy I stopped in at J & H. Fast, helpful service from some really nice guys. Does this lady (with her purple hair) know what she's doing in the auto part shop? No! I was a little nervous honestly, but you made me very comfortable, so thank you!

Owner gave me phone numbers of mechanics he knows and could recommend. Saved me a TON of money!…read more Very nice.

I just wanted to send a big thank you to Don Miller Subaru service for helping me with an issue. I…read moredropped a diamond pendant down the side of the seat and was unable to find it. I went to Don Miller Subara service and was helped by Ryan. He tried to find the pendant but after some searching said the the seat would need to be taken out. Thankfully, after taking the seat out the diamond was found. Big thanks to Ryan and DM Subaru for helping me with this issue for no charge!

A few things came to mind with my experience at this repair shop…read more 1) They returned my car completely covered in bird droppings. It had been cooking in the sun and smelled awful. 2) They don't give rides to Epic which is my workplace... 3) The person in charge of my ticket went om vacation right after I brought my car in. I had to call them to get updates, and there was some confusion each time 4) They said they'd have the part my car needed "tomorrow", and when I called them tomorrow they said it's take another 1-2 days 5) They fixed the suspension issues I had, but there was still loud squeaking coming from under my car they didn't even mention (this cleared up after a car wash 6) Soon after leaving the lot, my brake light falsely turned on

I have brought my 1974 Camaro to them. They always treat me right. Honest place to get your car…read moreworked on. That's hard to find today.

Thank You Shawn & Brandon I'm on the older side of life…read moreand have been to many auto shops in my time. The honesty and kindness they showed me, kind of took me by surprise. I thought the days of caring for and showing respect for a paying customer was a thing of the past. Shawn and Brandon not only solved the stalling issues the car was having in a timely manner at a very reasonable rate, but also made me feel welcome while in the waiting room. Even enjoyed reading the sports page. Go Pack Go! Sincerely, Bob

I took my 2026 Ram 3500 to P&B for undercoating. I had stopped there prior to our appt to confirm…read morewhat would be done. I advised at that time I would remove the fender liners so they could do a thorough job. They said that was fine. I dropped my vehicle off as scheduled & went to lunch. I rec'd a call from them stating they could not do the undercoating due to the fender liners being removed. I called them back & they agreed to do a partial application for half the price & I would return once the liners were reinstalled to finish the job. I had an uneasy feeling about this place, so when I returned home, I removed the plugs from the holes & could see they had barely sprayed any product inside the doors or rocker panels. They didn't do the tailgate at all! I called P&B to discuss this sloppy job & in order to resolve the issue, they agreed to finish the remainder of the job for no additional cost to me. When I called back to make the appointment, the manager who was going to do the work was never there & never returned any of my calls. I had to call corporate to get this resolved. I ended up getting my money back. I took my vehicle to a different business in Madison who did a complete/thorough job for less then what P&B was charging. I will not take my vehicle back to this business. Shabby work & disappointing customer service.

Needed a new tail light assembly for a trailer I'm working on and an RV dealer suggested these…read moreguys. While they didn't stock or sell the the actual part I needed they went out of their way to locate someplace that did. This isn't an unusual type of thing historically but I feel it's something that isn't practiced as often as it should be. I was not buying their wares, but they took the time to refer me to another vendor. That's the type of service I really appreciate, and it assured me that one day in the future I'll know of TWO places I will be glad to return to if I ever need this type of item again!