rude ,belittling , and unhelpful would be the politest way to describe the employees at this…read morelocation. triple charged me for a product and was not interested in resolving issue but instead created conflict

I m on the road constantly and barely ya e tome to stop for anything so when I stopped here for…read moresome parts to maintain my car their was one car in parking lot and one other customer at counter I was ready to check out in 2 mins. The old guy behind counter was so scared to acknowledge me and would rather chop it up with his buddie who had 50 questions and didn't appear to be paying for anything in a hurry as I waited patiently in plain view Nothing after 5 mins of standing there. I kindly placed my items back on shelves and left. I guess they don't need money The worst auto parts place I've ever been to that won't take a paying customers money who's waiting to pay for the over priced merchandise Ridiculous. I had to go look in a mirror to make sure I wasn't invisible Will absolutely never step foot in that place again and I will definitely let everyone I know not to either including my customers

Great people very friendly and accommodating, will definitely return for service. Everyone I dealt…read morewith at the Quick Lane were great, thanks.

Went in for a tire repair and instead of fixing the tire they claimed I needed 4 tires I didn't…read moreneed, and refuses to repair my tire. These people are crooks, stay away

The General/Sales manager named MAVERICK DEMOLLE talked down to and yelled at my elderly Black…read moreuncle as if he were a child, when simply asked to make a repair on the car uncle bought from Auto Plex 2000 in Sulpher, LA. Not only does the leadership of this car dealership (MAVERICK DEMOLLE) NOT value his customers, this dealership is also slow to repair their damaged used vehicles that are extremely overpriced, in my opinion. I suggest Black people in the Lake Charles area never buy a car from MAVERICK DEMOLLE or any dealership he is associated with, unless you enjoy spending your money with people that dislike you because of the color of your skin.

3rd vehicle purchase from them! Everytime they beat TX prices. I'll never go outta state again…read more Thanks Auto Plex 2000 Sulphur

My son brought his truck for an oil change Monday August 4th, 2025. He received a notice before…read morethey were through with his vehicle that his battery was testing bad. He was told they could change it for free for just the cost of the battery. He declined because the battery was barely new and knew it was still under warranty with another location. He brought it to the location it was origionally purchased to be tested and was told it was fine. So we think Walmart either has faulty equipment to test batteries or they were trying to get more money out of a teenager. Friday the same week, we popped the hood to check his fluids and noticed two different caps were missing. Luckily we found them in random spots in the engine area. Also, it was almost completely out of coolant and power steering fluid in his reservoirs. Im glad they were so worried about his good battery but couldn't check the fluids or check that they replaced all of the caps.

My S.O and I went in to have tires balanced and still the problem persists.... Get it right the…read moreFIRST TIME. I even mentioned how far I had to drive. I even told them to CHECK everything

They provided all weather mats, window tint, clear film paint protector as well as a lifetime oil…read morechange with Toyota...Blade, Kelly and Ricky helped me out with my new vehicle...

They fixed my car twice. They are very honest , fast , and let u know what's going on every…read morestep. They won't tell you something needs replacing if it don't !!!