They gave me $10 credit for all six of my old golf cart batteries when I dropped them off to…read morerecycle them. Very nice surprise. Got new wipers for my car which I need here every afternoon

Great James took care of me excellent service went there to check battery but not battery but…read morestarter

All things cars. Knowledge workers, clean good reputation Freightliner relationship and moreread more

I purchased an alternator on line and paid my mechanic to have it installed. Two days later my…read morebattery light came on and would not go off. My mechanic suggested I take it to O'Reilly's to have checked, which I did. They found there was a bad regulator in it. O'Reilly's told me I could return that one and purchase a new one paying the difference and they would give me a discount. The "big" discount was around $9 whole dollars! I ended up paying an additional $49 for the new alternator PLUS had to pay my mechanic again to take the bad one out and put the new one in. So in essence it cost me DOUBLE to have a decent alternator put in my car. I wrote to O'Reilly's customer service and wanted to know why they did not check their refurbished parts to make sure they are working properly. I was told that they do not check the parts as they leave it up to the manufacturer who supplies them. Who's to say they are not selling bad refurbished parts if they don't even check them?? I was also told I would have to file a claim with the manager of the store as customer service does not handle that. What then DOES customer service do?? I will no longer be using O'Reilly's for anything since I feel I'm getting the run around. It cost me more money than it should have and that is not good, particularly right now. when I wrote a review on their website I got email that it did not meet the standard guidelines of their website. Of course it didn't...it was a good review (same one I wrote here) and they only want GOOD reviews on their website. I'll drive the few extra miles to a different auto parts place that stands behind their products.

David was very helpful in doing a free battery check and helping me understand what my current…read morebattery status is. Didn't want to get on the road and have the battery die on me like it did at lunchtime. Highly recommended and will go to him anytime I visit this store. You should too.

Customer service was very poor. They were very combative They refused to exchange my filter I…read morehad lost my receipt but filter clearly came from there store. They refused to exchange it

I came here looking for windows wiper blades and not only did they help me find the blades they…read morealso places in for me. It's was excellent services :)

These guys are great!!! Needed new wiper blades and they put them on for me with out…read moreissue....would of taken me 30 minutes and they did both blades in 3

Sent my fiancé here with our truck to fix a tire vibration issue. They told us two of our new tires…read morewere out of round and would be a warranty case for Goodyear. They tried to rebalance them anyway. Later on, we went through Goodyear's requested warranty steps and brought the truck to their corporate store for inspection. They informed us that the tires were balanced completely wrong previously, weights were of the wrong amount and placed in completely wrong places. Goodyear had all 4 tires rebalanced properly and out the door in an hour. Problem solved. The Custom Truck shop does not seem to be equipped with foundational car repair knowledge.

I just had the most amazing customer service. Bobby fixed the bed cover of my husband's new truck…read more I did not think that people like Bobby existed anymore. He knows how to run a business! If you need ANY custom work on your trucks look no further than Custom Truck Shop located on Village Green Drive in Port St. Lucie Thank you from the bottom of my heart!

I called for an appt to see if they could look at my hitch and the play I thought was in it. They…read morescheduled me in for 9:30 the next day. Well later that day, my husband got a call from work,(he works nightshift) telling him that he would need to stay late because they were getting a truck in late. So, I called them back asking if they could fit me in later and they got me in at 11:30 am instead with no hassle. I brought my truck in. Since this is not my area of knowledge, I had hubby explain ahead of time what the issue was. When I got there, they went over it with me. I sat down in their 2 seater lobby and waited til they were done. Which was in less than 15 min. The gentleman came in and explained to me that the play was normal and nothing needed to be fixed or replaced; but did need to be greased more often. He did not try to sell me anything. He didnt act or treat me like ,sadly most men in men oriented businesses do, an idiot or dumb female. He was very respectful. One of the other associates came out and showed me where the hitch needed to be greased and told me how often. He told me what he used and a few other products that would work as well, but never once tried to sell me anything. When I asked how much I owed them, he said nothing at all. Which surprised me, because nowadays, everything costs you. What I really liked and appreciated was that the associate took the time to let me know that my front tires looked like they needed to be replaced. I had already knew this. But most businesses, if its not their product, dont bother to take notice. I would definitely recommend this business just based on the customer service I was provided. If they take that much pride in something so small, can you imagine how well they take care of something bigger.

From the owner: We sell, and install performance parts, suspensions, wheels, tires, and accessories for both cars,…read moreand trucks. Whether you take it on the track, in the mud, or just around town, we've got what you need. We keep a large inventory, and get most special orders in the next day. Installations are performed by an ASE certified master technician, with over 30 years experience.