Went in today looking for gloves and this older Hispanic gentlemen walked in behind me trying to…read moreorder a part, his English wasn't very good but he was trying but this white XXXL women was helping him and was just being completely rude to him raising her voice at him making fun of him with the other employee just being completely unprofessional.

Since tammy left a number of years ago it has been going down hill…read more Purchased inner tie rod ends, there is a special flat washer usually supplied with each tie rod but not with the ones locally stocked (import direct). The washers are only supplied with the Beck Arnley special order inner tie rods. Was going to purchase a set of 3 ton jack stands and a throttle cable for my 1 ton van but began wondering what parts would not be supplied with those. I can purchase those parts at another auto parts store. Retired mechanic and remember in the past getting the flat washer with the inner tie rod ends. Auto part companies cutting cost with steering components can't be good. I know it is a high quality part that is lubed for the life of the part... but it is still missing the special flat washer that goes between the tie rod and the steering gear.

This place I really love they are pretty pricey, but they don't ever let anything in there without…read morethem making sure that it is perfectly good condition and the best

I've been here a few times looking for parts. They have a decent selection, let you go out into the…read morelot and remove whatever you are looking for, pay for it up at the office. Problem here - they are WAY overpriced on many of their items. I needed a replacement radiator fan for my Saturn and they wanted to charge me $30 for it. I went down to the local Auto Zone and bought a brand new one for $27. I could have gotten a used windshield here one time for about $60 less than a new one cost. It had some scratches, so I went with the new one. Sometimes you can find a good set of used tires or snow tires here. Not my first choice, as it's hit-&-miss here, but can be a good backup if you're looking for just the right part.

They always have those odd ball items that I am looking for that no one else carries and they…read moreusually have those items in stock on the shelf for me too! Highly recommend checking with them if you have a hard-to-find part for your vehicle.

I had bought a camper for my truck and didn't have the plug set up for the lights. I called here…read moreand this was after dark so I was running with no tail or brake lights the employee on the phone said bring it by and we will try to get something made up to get you on my way.Well let me tell you these guys went out of their way to help me get what I needed to get my lights going. Really do appreciate the service these two employees put in. Just wanted to let them know how much I did appreciate it. Thanks again.

BUYER BEWARE! This…read moredealer had a truck which was everything we wanted in a truck and that's the reason we drove 400 miles to take a look. Initial contact was decent, greeting was friendly, overall buying experience was acceptable, and it was a fair deal which included our trade-in vehicle. Sales staff was your best friend until after the sale. We had issues with the truck once we returned home, was promised multiple times the issues would be taken care of and that the issues were covered by the Ford warranty. We called the Sales Manager many times and many times our calls were not returned as promised. This was mentally challenging and should never have happened thru a "Ford" dealership! We would not recommend first of all driving 400 miles for a "perfect" vehicle nor would we recommend this dealership.

Purchased a service contract for 6 oil changes and didn't drive the vehicle near as many miles as…read moreestimated after purchase. Had 2 oil changes left and they honored 1 of them. This oil change was done 1200 miles early at that. I asked if I could just get the oil and filter and I would do the last one myself. They refused, and said that they did me a favor by doing the one already. I'm sorry but these oil changes were pre paid for up front! They were never a gift from you ever. I paid for them!! Bo tells me they don't have anything to do with the contracts. Funny thing is the dealership gets paid for them, but they have nothing to do with them? I will never do business with Auto Ranch again. I knew there was a reason why I went to Smith Auto in Weiser, to have all my warranty work done. They understand customer service. Spend $65,000 with Auto Ranch and this is the best they can do. We'll see if screwing someone out of $120 or so is worth it. This certainly isn't my last vehicle, but it damn sure is from you!!

Just left this place and my!! they are fast !!! Came in with my father and sister looking for a…read moretruck liner for my dads truck and there are LOTS of options !!! Totally recommend this to anyone looking for anything truck car wise ! Amazing customer service !

From the owner: Custom Truck located in Ontario, OR, is an independently owned and operated truck accessories…read morecompany specializing in truck and RV accessory, modification, and installations. For over 39 years, truck owners from the Boise area have come here for our friendly, fast, and knowledgeable service. Our company offers camper shells, performance accessories, running boards, suspension bed rugs, racks & hitches, Tonneau covers, and spray-in bedliners. We understand that your vehicle is an extension of your personality. That's why we'll work with you to apply any and all customizations you can think of to your vehicle. Call Custom Truck today, and kick some style into your ride.

Bought a new riding Husqvarna from Caps of Ontario Oregon they loaded it with a hyster we got it…read morehome unloaded with ramps. Started to mow lawn idler was to high took it back .We got it back this time idler went to low by itself so another trip to Caps this time when we got it back and started it made a horrible noise took it back a 3rd time was told a broken mandrel told them we wanted a new mower was told no asked why was told couldn't sell it as new. Since we asked for a new mower and not a refund we are stuck with a $3000.00 lawn mower which may have more problems. They claim we ran over something we have nothing but grass to run over we say it was the forks on the hyster that did the damage. We picked it up today and made them use ramps. The manager and mechanic were laughing as we were tying it down. If you buy a riding mower from Caps make sure they use ramps not a hyster.

Went to look and possibly buy a hisun sidebyside kinda looked around and went inside to talk to a…read moreassociate and seemed like I was bothering him. So I went to edge looked around and was asked when walked in the door if they could help. Went out looked at what they had. Helpful people with no obligation. Went back to capps asked about fiance and to get a possible test drive and again met with don't have much to say and didn't have keys or knew where they might be and was basically told to go get fiance at my personal bank and give him a call for info to give to the bank. Totally unprofessional and went out the door and he followed another gentleman out and immediately helped him with question on lawnmowers. Idk

I can't stand dealerships. They're usually full of sharks, and if you're a woman, you're an even…read morebigger target. That has not been my experience here. We've bought multiple vehicles and get all of our service done here because they're genuinely different. I've always felt equal, actually listened to, and never pressured into things I didn't understand or didn't need. Scott in the service department is hands down my favorite. He's knowledgeable without being pushy, friendly without being fake, and always takes the time to explain things in a way that actually makes sense. Bonus points for having coloring pages for my kids to keep them occupied -- that alone tells you he gets real life. If you're tired of the typical dealership experience and just want to be treated like a human, this is the place. And Scott is the reason we keep coming back. (Pic is just one we've bought from hometown)

We've always taken our truck to Ontario Hometown Motors Toyota for oil changes, A/C repairs, and…read moreother services. Unfortunately, we've had a disappointing experience that raises concerns about their service practices. After they replaced our A/C a few years ago, (we suspect this month) the cabin air filter was removed and never replaced. On August 14, 2025, during a routine oil change, we were informed by an employee that the cabin filter was missing. He claimed we had previously been made aware of this, which was not the case. When we told him we believed it had been removed during a past service, he researched and said he would speak with the service manager to see what could be done. It turns out our truck was without a cabin air filter for approximately 3 years. Thankfully, I had started working from home and wasn't driving the truck much. The service manager later accused us of having the filter removed elsewhere or removing it ourselves. He eventually offered to waive the labor cost for installing a new one but insisted we pay for the filter itself. The employee that was helping us seemed to agree that the filter was likely removed during the 2nd A/C repair when we took it back stating there was not enough air pressure in the cab. After that service, we noticed a stronger air pressure in the cab. We were never told a cabin filter had been taken out to achieve that. A new cabin filter was put in and the air pressure is weak again, therefore, we are pretty sure that is the reason it was removed to begin with. We now have the same issue we were having before after it was replaced. After getting home we researched what damage not having a cabin filter would cause. We found it could have cause damage to my truck if driven long periods. Also, realize that driving without a cabin air filter can pose health risks. We reached out to the manager at the Fruitland location. During our conversation he said he would contact the Ontario service manager and talk to him. He would have him call us. (We have yet to be called). We mentioned we were advised we needed to replace the struts, need a transmission flush, and something else, but since we were being accused of going elsewhere, even though we said we haven't been we would be going elsewhere. We will not be giving them our money. His response was dismissive--he referred to the issue as minimal and questioned why he should help us if we didn't plan to return. The answer is simple: good customer service means taking responsibility when your company makes a mistake, regardless of whether a customer returns. We're sharing this experience as a caution to others. A small oversight can turn into a serious concern when it's not acknowledged or handled properly.

Passing through Fruitland on road trip to Utah. Check engine light day 1. Restaurant accross the…read morestreet recommended. Eperts Darrell surely a gem to fit me in a busy shop, on the fly. Checked the fault, cleared it, made recommendation and told me not to worry until I got home. Piece of mind and an honest, friendly, have a great trip. Thank you, Darrell. Happy 340i!

Very reliable they no their business..the mechanics are well trained and respectful...thank you…read moreExpert Auto...