Great family owned parts store! Knowledgeable and helpful in every way! Prices are fair and they…read moretreat you right. Came in looking for some parts for my classic Chevy and they went way beyond helping find the right parts to finish the job.

Amazing family run parts store. They always have what I need(or help me find the part I need) from…read moretubing by the foot, obscure single parts, even had a fuel pump for my mower in stock. It's nice to say "I've got a guy for that"

Our salesman Tanner on our F350 was fantastic, he went above and beyond everything we needed. The…read moreservice department was great when I asked about the servicing the vehicle. Also greeted by the general manager also very nice. Would have given a 5 star accept the finance guy Tom. Very rude and seemed like we were bothering him. He should not be dealing with people.

UPDATE: they have still not paid off my trade, my credit is about to have a missed payment reported…read moredue to this, and they are ignoring my calls. I normally don't leave negative reviews, but my experience at this dealership absolutely deserves to be shared so hopefully it doesn't happen again. The buying process started off fine. Mike (sales) and Tom (finance) were pleasant at first, and everything seemed straightforward. However, once my credit was pulled and the deal was approved, the tone changed dramatically. Communication dropped off, and both became dismissive and unhelpful. My first red flag was when I called to ask about the vehicle's buyback history. The receptionist didn't seem to know what a buyback even was and acted as if I didn't know what I was talking about. When I called back and asked to speak directly with the salesperson, Mike proceeded to explain--very patronizingly--what a buyback is. I already understood that. I was asking why this specific vehicle had been bought back. Instead of a clear explanation, I was talked down to and then largely ignored once it was clear I still wanted the car. Things went downhill further with Tom in finance. I live two hours away, there was an incoming winter storm, and my husband coaches a collegiate hockey team--so timing mattered. I called simply to confirm that our appointment was still on and that we could reasonably expect to be out within a certain timeframe. Tom was openly rude and irritated that I called, brushed me off with an "it is what it is," and showed zero concern for our schedule or safety. Despite all of that, we proceeded with the purchase. After taking the vehicle home, I brought it to my local Lincoln/Ford dealer for a full inspection. That's when things became far more concerning. The local dealer immediately found serious issues that were not disclosed prior to sale, including unresolved recall-related problems and damage-related faults affecting safety systems (adaptive cruise control and pre-collision assist). I was told the cruise control module was literally hanging inside the bumper and that there were multiple error codes present. Even more troubling: I had written confirmation from Mike stating that all recalls would be resolved before delivery. That was untrue. I then had to spend significant time calling, escalating, and arguing with the selling dealership to take responsibility. Only after reaching the General Manager did they finally agree to cover the repair costs--which totaled over $2,200. To me, this strongly suggests acknowledgment that the vehicle's condition was misrepresented at the time of sale. This entire experience left me feeling dismissed, disrespected, and misled. I also can't ignore the feeling that I was treated differently because I'm a woman navigating this process. I strongly suspect the tone would have been very different had my husband handled the calls alone. I ultimately love the vehicle--but no customer should have to fight this hard after a purchase, especially when buying a car with a buyback history and being assured issues were resolved when they clearly were not. Management seriously needs to evaluate how customers are treated once a deal is "locked in," and how accurately vehicles are represented. Transparency, respect, and accountability should not be optional.

Great staff. Always very friendly and accommodating. Know exactly what you're looking for before…read moreyou even say anything.

Jordan was great, greeted me with a handshake and a smile and introduced himself. took care of my…read moreissue quickly and was very polite and easy to talk to.

I had to move a few years back this guy was supposedly a friend of my wife's and went to school…read moretogether. He said he would be willing to haul my GTO to a safe place till I found some place to put it. Well he was nice enough to steal all the emblems out of the car which are irreplaceable the emblem that was in the dash you cannot find the bracket to reinstall this emblem if I found one I will find you and you will know it's me. I would advise anybody to never do business with this pothead he's a bucket of s***.

This has to be the most magnificent, exceptional automotive place to go to!…read more The Orange Dog Garage is very personal, professional and friendly. I was explained everything in detail and had pictures on my invoice so I could see what's going on with my vehicle. They updated me along the way when they had my vehicle and even offered me a loaner car so I could take care of my kids, get back and forth to work. It's was easy to pay at time of pickup for my vehicle by a text link and email option because I was coming after they closed. Also they told me they do send out coupons in the mail. Keep your eyes peeled!

So been here twice in the past few weeks. And while it always sucks having to pay for auto repairs,…read moreat least these guys are fair, reasonably priced, and good. I have nothing bad to say at all, and the repairs were done in a timely fashion and since this last one is my brakes, maybe I'll check in later to let you know they work well lol (Update - brakes work! :)

They have Great service and very timely. More than fair prices!…read more Very friendly and pleasant people.

I had an inspection, oil change and tire rotation. As always the staff was courteous and…read moreprofessional. I would highly recommend Park Ridge Auto Care