Cancel

    Open app

    Search

    AutoZone

    1.0 (1 review)
    Open 7:30 am - 9:00 pm

    AutoZone Photos

    You might also consider

    Recommended Reviews - AutoZone

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 years ago

    How many times can you shop at a place, because it's convenient, only to get so frustrated you'll take the time to write a bad review. 5

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - AutoZone

    You might also consider

    Verify this business for free

    People searched for Auto Parts & Supplies 104 times last month within 15 miles of this business.

    Verify this business

    Orleans Ford

    Orleans Ford

    (38 reviews)

    Our salesman Tanner on our F350 was fantastic, he went above and beyond everything we needed. The…read moreservice department was great when I asked about the servicing the vehicle. Also greeted by the general manager also very nice. Would have given a 5 star accept the finance guy Tom. Very rude and seemed like we were bothering him. He should not be dealing with people.

    UPDATE: they have still not paid off my trade, my credit is about to have a missed payment reported…read moredue to this, and they are ignoring my calls. I normally don't leave negative reviews, but my experience at this dealership absolutely deserves to be shared so hopefully it doesn't happen again. The buying process started off fine. Mike (sales) and Tom (finance) were pleasant at first, and everything seemed straightforward. However, once my credit was pulled and the deal was approved, the tone changed dramatically. Communication dropped off, and both became dismissive and unhelpful. My first red flag was when I called to ask about the vehicle's buyback history. The receptionist didn't seem to know what a buyback even was and acted as if I didn't know what I was talking about. When I called back and asked to speak directly with the salesperson, Mike proceeded to explain--very patronizingly--what a buyback is. I already understood that. I was asking why this specific vehicle had been bought back. Instead of a clear explanation, I was talked down to and then largely ignored once it was clear I still wanted the car. Things went downhill further with Tom in finance. I live two hours away, there was an incoming winter storm, and my husband coaches a collegiate hockey team--so timing mattered. I called simply to confirm that our appointment was still on and that we could reasonably expect to be out within a certain timeframe. Tom was openly rude and irritated that I called, brushed me off with an "it is what it is," and showed zero concern for our schedule or safety. Despite all of that, we proceeded with the purchase. After taking the vehicle home, I brought it to my local Lincoln/Ford dealer for a full inspection. That's when things became far more concerning. The local dealer immediately found serious issues that were not disclosed prior to sale, including unresolved recall-related problems and damage-related faults affecting safety systems (adaptive cruise control and pre-collision assist). I was told the cruise control module was literally hanging inside the bumper and that there were multiple error codes present. Even more troubling: I had written confirmation from Mike stating that all recalls would be resolved before delivery. That was untrue. I then had to spend significant time calling, escalating, and arguing with the selling dealership to take responsibility. Only after reaching the General Manager did they finally agree to cover the repair costs--which totaled over $2,200. To me, this strongly suggests acknowledgment that the vehicle's condition was misrepresented at the time of sale. This entire experience left me feeling dismissed, disrespected, and misled. I also can't ignore the feeling that I was treated differently because I'm a woman navigating this process. I strongly suspect the tone would have been very different had my husband handled the calls alone. I ultimately love the vehicle--but no customer should have to fight this hard after a purchase, especially when buying a car with a buyback history and being assured issues were resolved when they clearly were not. Management seriously needs to evaluate how customers are treated once a deal is "locked in," and how accurately vehicles are represented. Transparency, respect, and accountability should not be optional.

    AutoZone - autopartssupplies - Updated May 2026

    Loading...
    Loading...
    Loading...