Kenneth was absolutely amazing. Took a look at my car and helped guide me towards the right coolant…read moreneeded + damn near diagnosed my engine leak. Super handy, very kind, went the extra mile for me. Good dude

Most NAPA stores give you a solid 4-5 star experience compared to the larger chain stores, Newberg…read morewas no exception. I was able to pick up my spark plugs and serpentine belt quickly, and they had it in stock, where their competitors in town had to special order it out of Portland. Prices were reasonable as well.

A couple of days I went to Lums to trade in my car. Lums jumped through several hoops to make the…read moretrade happen. Patrick and Johnny were amazing and Dylan did a remarkable job of detailing the car. Of all the car lots of been to over the years, Lums is the best!

After a terrible experience with Cadillac of Portland, I was looking for a service department I…read morecould actually trust with my Cadillac Escalade. After doing some research, I decided to give Lum's GMC a try for my engine recall, and I am so glad I did. From the very beginning, my service advisor, Shaun, was absolutely outstanding. His communication was excellent, he kept me informed throughout the entire process, and I genuinely felt like my vehicle was in good hands. Customer service like his is hard to find, and he made a stressful situation much easier. I do want to mention that after the new engine was installed, my Escalade ended up stranded on the side of the road because a technician had accidentally forgotten to reconnect a clamp on a reservoir. While that was certainly frustrating, what truly impressed me was how Lum's handled the situation. I called and left a message, and their team immediately stepped up. They arranged to have my vehicle towed back to the shop on a Saturday, quickly diagnosed and corrected the issue, and then went above and beyond by personally delivering my vehicle back to me because of the inconvenience. Mistakes can happen anywhere, but a company's true character is shown by how they respond when something goes wrong. Lum's GMC handled it with professionalism, accountability, and genuine care. Because of Shaun and the way the entire team took ownership of the situation, I have complete confidence in bringing my Cadillac back for future service. I highly recommend Lum's GMC to anyone looking for a dealership that values its customers and stands behind its work. Thank you, Shaun, and the entire Lum's GMC team!

Great experience yesterday! I walked in needing 4 new rims and tires, and they got everything taken…read morecare of within an hour and a half. The staff was super friendly, the price was fair, and I love the results. Such a smooth ride now!

I only had my tire pressure checked. Like all Les Schwab's…read morethey treated me great. In & out in a hurry

I had an excellent experience with Paragon Auto Repair when purchasing my used Ford Escape. The…read moreentire process was smooth, transparent, and stress-free. They were honest about the vehicle's condition, answered all of my questions, and never made me feel pressured. It's clear they take pride in customer service and treating customers with respect. My Ford Escape has been running great, and I couldn't be happier with my purchase.

The owner was nice until I questioned his recommendations…read more He left a rude voicemail on my cell phone. I think he is dishonest

I'm a 27 y/o female without close family in the area to inspect/give advice on my car troubles. I…read moredon't know everything about cars and have been faced with people trying to rip me off before. After my car unexpectedly died over the weekend, I realized I was way overdue for a new battery, and initially thought to go to auto zone, but a friend said they'd overcharge me. So I went to this O'Reilly's because it was the closest to where I was that day. Dennis helped me find the battery I needed, gave me a discount through my company, and offered to install the battery. But it doesn't stop there. Upon taking my battery out he realized the issue was much more severe than I previously thought. My negative terminal had partially separated from the coils because it was so old (7+ years) and had been leaking a significant amount of battery acid...two inches of it to be exact was just sitting in the battery compartment. He could have sent me away, but he and Matt grabbed soda powder from the back and poured it all in the compartment to soak up the acid and then vacuumed it out. It took a significant amount of time that they didn't have to give me, but I was so incredibly grateful not just for Dennis's cleaning and installation of it but also taking the time to explain what was going on and what I should do in the future. They both were kind and did not talk down to me, as is common in the car-world to women, and this I almost appreciated more than anything. Matt even recommended a good mechanic to me who could take a good look at anything else that could have been affected. After Dennis was done soaking up and vacuuming up the acid, he installed the battery and sealed it with some grease, etc. I could not have had a better experience and will be driving out of my way (30+ minutes) from now on to visit this specific location next time I need something. These guys rock.

I am a 22 year old girl - i know nothing about my old fart car - all I know is I needed her to get…read moreme to work everyday. I know I have a bad oil leak and needed more break fluid, thanks to my dad walking me through those steps on how to figure out what my car needed. I went to auto zone - as it is the closest to my house and they just didn't want to help me, I brought in my used oil container and they sent me to O'reilly...where I was then met by Kent, he was gladly to help me and he did all the research to make sure I was getting the right oil, the right breaker fluid for my car. I will never make the mistake of going somewhere other than O'Reilly's again! Thank you Kent!

I bought my daughter a car from Grove. We needed a car right away and found the perfect one. Sam…read morewas very helpful and nice! Their 3 month warranty was amazing. Everyone in the shop was very nice and they worked with us getting the car to perfect running order. Buying a used car is frustrating and Grove made it so much better. I will definitely recommend them and I'll definitely be back to buy another car from them in the future. Great customer service!

Wendi L. Vernonia, OR…read moreGMC Sierra 1500 Verified Customer Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4 10/06/2019 On site service center team We recently purchased a 2010 GMC Sierra. Check engine light came on and they gladly took it in to their shop and replaced the mass air flow sensor, only to have the light come on again before I left. Their lead mechanic let me go with him to drive it with their computer hooked up to the truck and was very helpful, kind, and knowledgeable. At that point, he recommended a new fuel pump, which they ordered that day. They installed the new fuel Pump and also found one of the spark plug wires was bad and grounding out as well. They replaced ALL of my plug wires as a courtesy! Not gonna lie, I was Leary about purchasing a vehicle here at first, but we are thoroughly pleased with the OUTSTANDING CUSTOMER SERVICE from their service center!!! The service shop manager and foreman are definitely going to help this place thrive! We would definitely purchase here again! Recommended

These guys had the best customer service. They took care of my truck with a warranty issue from a…read moredifferent place and it runs great now. They kept me informed the entire time of what was happening and who they were also dealing with on the warranty etc. Great place and highly recommend.

This place is shady ,rude and overpriced! If u need work on your car keep looking! It's not worth…read moreyour hard earned cash to pay someone that don't respect you or your vehicle!

I live near Mac and did not want to make the trek out to Portland to Car Toys, and all my friends…read morehad never had a single positive experience from Car Toys. So my mom told me about this place, and I loved it! I came here for Christmas and got new speakers and a new stereo system. I loved that it was close, and they were so nice and helpful. Will definitely visit again soon!

I upgraded my sound system and it sounds fabulous! They explained to me what I needed to get the…read moresound I wanted in my car and instalation was pretty fast, I'm impressed with how much they know their stuff. Thanks Jason and Jason!