I was very impressed how easy the owner was to work with. I was in and out in no time and…read morecompletely satisfied. Very affordable.

This is my second time coming here with an appointment. I've been here 2 hours and they still…read morehaven't started on my truck. What's the point of having an appointment?

Tom Wells has ordered and installed various electronic devices for my vehicles on several…read moreoccasions. (I even purchased a security camera system from him and he did the install and set up during a holiday break.) I have been in his shop when other customers had entered, and it always amazed me how he would always go the extra mile to ensure that his customers got the best product at the best deal, while treating everyone with utmost respect. You don't see that anymore, and quite honestly, Amazon, Wal-Mart, eBay, etc cannot offer you the hometown pride and customer service that you get from shopping locally.

From the owner: I recently celebrated my 71st birthday and stopped the bedliner part of my business. It was a hard…read moredecision but it was a lot of physical work. I have been referring any customers who call me to my son who runs his shop in Albemarle, NC. You will like his work. **We install the best truck spray on bedliners available anywhere. We have almost 20 years experience. Same Location and the SAME person Spraying the bedliners. (The Owner) *We STILL sell a larger variety of truck accessories than those big chain stores down town at rates often lower than you can find on the internet. And we have installation available. **We sell (and install SOME) Lights & Equipment for Police, Fire, Ems, and Work trucks of all types and sizes. Thanks for the years of support.

Horrible customer service. I bought a Cruise Control kit for my 2007 drive-by-wire Silverado…read morepickup. When I rolled over my throttle pedal harness connectors, breaking them, I called a CS woman at Rostra. They would not help sell me a harness, other than referring me to an 'authorized distributor'. Well, I called both of the distys here in CA, gave them the PN and wanted to order the harness. Never got a call back from either, nor, after calling them again, could I get an answer... a small cable assembly from a $250 kit was just not worth the effort to them. Now I have a kit that I've got to rig together. Hope their liability insurance covers my work. Very not happy.

I agree with Brad H. Customer service is worthless, at best. I had my system installed by a shop…read morein another state. It failed(out of warranty, natch), and I called to get a repair manual(I was willing to pay for it). They bluntly told me that they would not give, or sell me, any information. They offered to refer me to a 'certified' repair tech. O.K. I know how to repair electronic gadgets(if I have a schematic), but I would spring for a tech visit. I had a bad feeling about this guy. He had a cheap multi-meter and NO documentation, and didn't act like he knew his ass from a hole in the ground(as my Grandma used to say). He finally decided that the problem was an intermittent ground in the upper brake light(which wasn't accessible because of the work box.) When I expressed an opinion that the diagnosis was 'bull-puckey', he claimed that it was a real common problem, and demanded his $85. Of course, the ground was fine, and my check was cashed about 20 min. later.