Nick and the team were more helpful than I anticipated. They didn't have what I came for but Nick…read morewasn't going to let me leave empty handed. He quickly walked me through an alternative solution and had me on my way. He was knowledgeable and accommodating. Hate to say it but I've come to expect average to below average service from auto parts stores. Not here. Great job O'Reilly! -Joe

If I could more than 5 stars I absolutely would! Beyond excellent service from this location! I…read morecame in needing to purchase a break light and asked if they could put it in for me. Although we had some trouble getting it open Tab, Miguel, and Jared went ABOVE AND BEYOND to help me. Even though it began to rain they didn't stop! Another young lady came out and kindly handed me an umbrella as well, unfortunately I wasn't able to get her name. But, this is an amazing location! Thank you guys so much for all your hard work and dedication!

Thank you Chris for repairing my old BMW You saved me…read morethousands of dollars in repairs for new compressor that my mechanic wanted to charged or getting a newer car. THANK YOU THANK YOU I really appreciate your honesty

I wouldn't let them touch my wheelbarrow…read more Called to ask about a part for a vehicle A/C compressor, and mentioned that the drivetrain was in a motorhome. Guy hung up on me saying they didn't have anything to do with motorhomes (it's a conversion which used everything from the car, and the A/C system is the same as found on that car)! So I called back. Different guy. Explained that it's the stock system found on that year and model car. He'd overheard the other conversation I guess and no, they didn't have that part. I asked if that part (diode to the compressor) was something they replaced on other systems. Yes. But then the person said he had another line and hung up on me. Why anyone would use technical help from people who simply hang up on potential customers pretty much shows their level of support.

best customer service, good prices if you want to get good help see Mr. Roy. experience berry…read moreknowledgeable thank you for all you help keep it up,,,,,

I've come a couple times before they have good parts but I would say the customer service is…read morehorrible when you try to negotiate they insult you and they are very racist. And they are over priced they tried selling me a double din radio for 250 even though it's used I wouldn't recommend coming here if you wanna find deals.

I've been going to Discount Tire for 20 plus years, and this Almeda location is the worst one I've…read moreever been to. There's no friendly service whatsoever, and the service is terrible. If you go there to get the air checked in your tires, expect someone to walk over very slowly as if they hate their job. They might try to say that you're underweight or ask questions about a tire light. Don't fall for that. Make sure to check and tighten your valve stem caps because they're too lazy to do it. I thought it was very odd that I wasn't given a receipt or that it wasn't left in the car and so I had to call the store for a receipt after they talked me into purchasing new tires, even though the original ones were supposed to cover up to 60,000 miles. It all starts with management, this place needs to hire people who handle business instead of playing around in the shop.

Quick and reliable solution for your tire needs. Fast service, friendly staff, fair pricing, and…read moresmooth tire installation experience.

I have taken some time to address this issue because I believe in giving everyone a fair chance…read more However, it's important for people to be aware of the business practices at this shop. I was referred to the owner, Sunny, by a long-time customer, which is the only reason I considered this shop at all. I asked Sunny to diagnose my extra vehicle, a 2007 Jeep Grand Cherokee, and paid $250 for the vehicle to be towed to his shop. After two weeks of waiting, he informed me that the vehicle needed a new motor due to issues with the heads, but he claimed there were no other problems. It's worth noting that the truck had been sitting unused for over a year before I brought it in. Sunny then requested $1,500 for the repairs, which I paid up front , and he assured me the truck would be ready in a week and I would pay the remainder when he completed the job. However, three to six months passed without any updates, and my attempts to contact him went unanswered. It took the person who referred me to visit the shop and inquire about my truck's status. He was told that if they couldn't fix it, they shoul refund my money. While she was on the phone with me and talking to Sunny, the owner gave a sob story about losing his mechanics and his father passing away, asking for more time to get the motor installed and the truck running by the 15th. Yet, here we are, four more months later. I asked my brother, who lives nearby, to check on the truck at his shop, and he found my truck untouched, now with bumper damage, water damage, and mold inside. He confronted Sunny, who again promised that the truck would be operational by April 15th. I contacted my brother, who resides on that side of town, since it's a one-and-a-half-hour drive for me to visit the shop. He went to the property and took pictures of my truck, which had been untouched. Unfortunately, it now has bumper damage, water damage, and mold inside. He spoke with Sunny, who assured him that he would have it operational by April 15th, claiming responsibility for it sitting for over a year, which caused water damage from the rain. He promised to handle the bodywork, brakes, and cleanup. However, on May 19th, my brother visited the shop one last time to check on the Jeep's progress. Sunny stated that the AC was functioning and the vehicle was running well, but he still needed to clean it and fix the bumper, as his body man was unavailable. My brother then took the Jeep home, only to find the check engine light on, malfunctioning signals, a broken gas meter, and now it won't even start. This has been the most frustrating experience I've ever had with any business, especially considering the high recommendations. It's been a series of blatant lies, and I'm still out of money with no resolution, forcing me to consider legal action. I wouldn't recommend this place to anyone, and I urge others to avoid dealing with Sunny at this shop.

Took my insurance check and did not do the repairs. When I confronted them about it, they tried to…read moresqueeze me out of another $500 instead of refunding me.

I had an amazing experience at Big Star Cadillac! Ty was extremely helpful, patient, and took the…read moretime to explain the benefits of multiple vehicles so I could make the best decision. He thoroughly went over the car features Thank you Ty for my new ct5 I love it. The entire team was professional, friendly, and knowledgeable. I highly recommend Big Star Cadillac to anyone looking for a great car-buying experience!

They need better systems to sell cars they advertise for online consumers…read more How can you make an appointment for someone to test drive a car and the car is not even on the lot? There's not much more I can elaborate on a place that I can't even test out their merchandise or product. The manager tried to smooth things over, but I believe first impressions are everything. Although grace should be extended because people are human, I do think it is only right to inform future consumers to verify with an actial salesperson that works at Big Star about the vehicle's location and availabilty. I decided not to take another trip to Big Star and get disappointed again.

Great staff and always quality service. I always go to Advance Auto Parts over Auto Zone or…read moreO'Reilly for help and car parts. This location had my alternator for pickup and it was quite a morning! It's an all female staff during the day and they are all so awesome! Charlie helped me test my battery and alternator since my car died on the way there and again when I parked. She is amazing and even told me to come back for a battery check after checking in with my mechanic. I came back to recycle my old alternator core with her and she again did an excellent and thorough job checking my engine. True quality service and I'll be coming back again!

They had a part I needed good price I went to pick it up it was there waiting for me they save my…read morecar it was busy but got me out as quickly as possible

excellent price and service. they lifted my jeep and added…read morean arb front bumper. ask for joey

Too expensive, not enough inventory, and not very customer centric in looking out for the customers…read morebest interest interests, and/or utilizing resources to provide the best products for the customer. I paid way more for a small set of lights. That elsewhere would've cost me half what I paid here.