First time in Tennessee stoped because my tire of my stroller pooped and needed help to fix it…read more This nice man helped me and I offered him money but he did not take it. Didn't get his name but wanted to say thank you again God Bless You

I'm new to the area and had to pick up a few things, so I decided to pull into this O'Reilly's. I…read morehad the best customer service I've ever received at an auto parts store. The staff seemed to be very well trained and all of them seemed to really enjoy their job. The assistant manager went out of his way numerous times to help me. I will definitely be back.

The Advance Auto Parts employees are so helpful! They helped me clean my car's battery because I am…read morean idiot about cars and was scared to disconnect the battery after reading how to do it online and finding very mixed instructions. They were incredibly patient and kind, explained what they were doing, and were extremely efficient! I could not be happier with my experience.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Although I am from Florida, I spend a good amount of time in Knoxville. With all that driving my…read morecar gets dirrrrty! When I went to get my car washed, I was very impressed by the products so I asked them where they got them from, Southeast Supply was the answer!! Great car cleaning supplies company!! Reliable and top quality!! They have great customer service!! They usually sell in bulk so they're a great choice for large car washes and car dealerships!! Definitely recommend their products!!

I have been dealing with an issue with my camshaft position sensor in my 2010 Infiniti QX56 for…read moreseveral months now. I replaced that camshaft sensor, and then a new code came up for the crankshaft position sensor, which I also replaced. After all that work, I was still having problems like a rough idle and hesitant starts. While out shopping, I decided to stop at O'Reilly Auto Parts on Maynardville Pike in Knoxville, and honestly, that ended up being kismet. Jade immediately stepped in to help me. She brought out the OBDII scanner to check what was going on after all the work I had done. Unfortunately, it would not connect or pull any codes. Then things got worse. The SUV would not start at all, and I was completely stuck in the parking lot with no way home. After talking through everything, Jade suggested trying another camshaft position sensor (the one I bought was a cheap aftermarket on) to see if that would fix the issue. She helped me get the tools I needed and made sure the install went smoothly. It only took about 20 minutes, and I did the whole job right there in front of the store with her support and friendly chatter the whole way through. I cannot express how grateful I am for that. Jade genuinely cared, and in this day and age, when humanity feels bleak and lost sometimes, that means a lot. Jade did not just do her job. She showed real empathy and compassion, which is something the world needs more of. While helping me, she even shared some of what she is personally dealing with, and it created a real connection that you just do not get anymore. You all seriously need to give her a raise, a promotion and giant thank you, from me, I mean that. It is rare to find someone who not only cares about the company they work for, but truly cares about the people they help. This is a direct thank you to you, Jade. You are an amazing person and you made the experience at your store, excellent!

Worst customer experience ever. The employe (Tall, older guy with dark hair) was rude to a co…read moreworker that was helping me and then rude to me and my friend. He said he would sell me a battery for my car but would not install it as it was too hard and complicated. We went to Auto Zone and had a very pleasant visit and they handled my battery issue with ease. I will never step foot into O'Rileys again. From other reviews, this is apparently a common issue at this store

The guys at AutoZone were awesome. All I needed was a cap for my radiator reservoir. We were a…read morelittle unsure that it fit so they came out and checked before they charged me. All smiles and very professional. Thank you.

The gentleman that helped me was very knowledgeable. I had bought my windshield wipers a few weeks…read moreago. I didn't have my car at that time because I was also replacing my thermostat. He swapped out one of my windshield wipers that didn't fit without any hassel. He also used the machine to find out Why my "check engine light" was lit. He gave a reason for each code and cleared them out. I am a retail manager and I value service like he provided.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.