Everything I needed found in one place, folks were extremely knowledgeable and great people.read more

They Had a Very Rare Acura I Needed Parts From. They Were Very Accommodating and Let Me Take My…read moreTime and Acquire The Parts I Needed. I Was A Bit Concerned About Negotiating The Prices at The End But They Were Absolutely More Than Fair With Me. I Will Be Back For Certain.

Do not bring ur scrap here ... They will cheat you out of ur money every time .. and the manager is…read morerude and will try to intimidate you .. stay far away from this establishment

On 3 separate occasions (including the day of our visit) we phoned Tennessee Auto Salvage and…read moreRecycling with make, model and part we were looking for. Each time, Sebastian informed us that the part was there. The ongoing verification was due to a time investment we were willing to make as we would be driving 3.5 hours from Atlanta. Upon arrival, we spoke with Jacob (in Spanish). Having never met Sebastian we asked if he (Jacob) was Sebastian. With the apathy of a bored middle schooler, Jacob eloquently responded, "no" . We were invited to look around the junk yard to locate our part and we did. It was not there. We reported back our findings and were met with a dead stare. We countered with uncomfortable silence and returned his stares at which time Jacob said "maybe it was in the yard down the road" to which we responded "nope, they sent us to you." We continued to ask for Sebastian and Jacob failed (as did our little buddy, Sebastian) to share that Sebastian had been sitting next to him through each exchange. Our entire time there added up to 1 hour. Ultimately we left without the part we were repeatedly told was there. The "business" and employees have the customer service skills of a doorknob. They do not care and they make it very VERY clear. Don't waste time or money on this place.

Very knowledgeable people--they didn't get hired after losing their job stocking grocery shelves,…read morelike some parts places. I trust them to recommend quality parts & they've never been wrong

They gave me the wrong radiator reservoir cap. I asked if I could make sure it fit he said it…read moreshould fit. When they couldn't replace it they gave me a gift card instead of refunding my money. I am like "You got to be kidding me? If you can't even keep something that simple in stock you really need expect me to be spending MY money HERE?

Junk Car Mafia was easy to deal with prompt and friendly. Theyade me a very fair offer for my old…read morebroke down vehicle. I will definitely call them again if I require this type of service in the future.

Showed up quick. Removed junk cars. Paid immediately! Went…read moresmooth and easy! I recommend them.

The employees at this store always go out of their way to help. They'll even come out to your car…read moreand help to make sure it's the exact right part that you need. I have shopped here many times and I've never had anything less than excellent service.

We have had the absolute worse experiences with Napa parts, supervisor, and the store at 4510…read moreAsheville Hwy Knoxville, TN 37914 . We have gotten BRAND new BAD parts that had to be removed after being put on, even though they paid or replaced the part itself, out of $705, they reimbursed us $$300.This last time and Jennifer Harmon the Manager and Kevin Branch the Sales person would not communicate in a professional manner. The First time was $1480.40 and we we reimbursed $400. This does not cover the fee for labor and the other charges in replacing the bad part including but not limited to the towing (of 200 miles, one way) and having to make a special trip to pick up my husband and 3 large dogs that were stranded in KY.

You will not find better pricing and more knowledgeable folks than at Standard. If they don't have…read moreit they can get it next day every time. From factory to aftermarket. If they can't get it you don't need it! And their batteries are by far the cheapest, and best available!

They always have the parts i need or they can get them quickly (usually same day or next day). I…read morehave never gotten anything sub-par from Standard Auto Parts, Craig and the guys provide excellent customer service and can answer any questions i may have.

Dallas was a great help when i came in today! He found the headlight I needed for my car and even…read moreoffered me a discount for being a student then proceeded to install the light for me! Phenomenal employee! Definitely deserves a raise!

An associate at the store named Guy helped my daughter with a minor but critical repair on her car…read more As a father miles away from my college-age daughter, I really appreciate that he took the time and effort to help her, and me, out.

I have a 2020 579 Pete. My truck is my income so I require top service people who know their…read moreproduct. I ask, they deliver. They're tops in my book, this is why I've given them 5 stars. Truck has just completed half a million miles without anything to major. They've been there for us in every way. This is a great Pete Store. Friendly people, fantastic service.

If you're looking for a company you can explore other opportunities at this isn't the place. I was…read moretold in the 4 years I worked here it depends on who you are. That being said if you're a part of the good ol boy club you'll explore other opportunities within the company. But I actually found there's better opportunities that lie outside the Pete store of Knoxville.