Looks like I am the first. The nicest people here. Will help you out, with whatever you need…read more Better then any auto store around south elgin.

R K Quality Services is just what their name implies- QUALITY!!! It's not just their services,…read moreeither. These folks are kind, cheerful, and professional. Attributes like this are a rare find. They know what they are talking about and they walk that talk. I highly recommend this repair shop. They have gone above and beyond for me, more than once.

I experienced genuine "old school" professional customer Service at RK services today. Even though…read morethere were super busy, Rob was able to squeeze my daughter's 2006 Honda Civic in to quickly diagnose and repair her broken AC. As we all know, AC repair repairs can be incredibly expensive. But their technician found that it was a simple electrical relay that was faulty. After evacuating and recharging the system, the AC is as cold as ice! I typically work on all my own cars but Scally diagnosing and repairing air-conditioning systems are beyond my skill set. I would trust this shop with any of my cars, whether they'd be domestic or Imported.

I needed a headlight for my Honda Accord. When I went into the store, I asked if they were able to…read moreinstall it and he said they didn't usually but he would be happy to look for me. Not only did he install my headlight he gave me a five dollar coupon off the bulb. He was the kindest, most respectful young man I have dealt with in a business and a very long time. I just couldn't thank him enough.

Just recently moved to town and was having issues with my brake pads. Pulled up to Advance Auto…read moreParts and struggled a bit to change the parts. David jumped through hoops to help me out and cater to my terrible shade tree mechanic issues. I will only go to this store for car upgrades.

I was a long term customer, over 10 years. We had the family vehichles serviced there…read more My last service was two simple items. One they did not do at all (bleed brakes), the other they returned the car reassembled incorrectly, other systems now not functioning, and new parts broken by the tech. Additionally the very high bill is not itemized with the labor rate & hrs vs parts. The owner only repeated his techs excuses and not serious about fixing the issues or explaining the bill. Beware! All the signals are here. I will not be back unless it's the free tire rotations that come with the tires i bought here years ago. Will not spend another dime at Bunges

I've been bringing my vehicles to Bunge's for well over a decade. I've typically found them to be…read morestraightforward in explaining the situation with my vehicle, prompt in doing the work, and good at communicating the status of the repair or service. Over the years, I'd come to know the guys at the counter well and they had built up some trust with me. For this recent service, I had obtained a quote from a local dealership of $460. I typically would go to Bunge's to avoid paying "dealer" prices. When I told the man at the counter the dealership price, he said that he'd match that price. In the end, the total cost of the service came in at $451 (just below the dealership cost). I'm thrilled that they matched the dealer price and I was able to support a local independent business. They even gave me a ride home after I dropped off my car.

Terrible customer service. They have no compassion or understanding for someone who is without…read moretheir vehicle. They promised to have it done by Wed 7/24/24. They even said there was a possibility that it could be done earlier but didn't want to over promise. When I called on Wed, they told me it would be Thu or worst-case Fri. I got text message on Fri at 9:15am saying it was near completion. When I called on Fri, they said it wasn't done yet, but could be done by 2pm or maybe 4pm. They called me back a couple hours later to say it wouldn't be done until Mon. I called at 5pm on Monday and they said it wouldn't be ready until Tue. I still don't have my car and I am sure when I call tomorrow, they will say Wed or Thu.

Outrageous pricing. Minor paint damage, their quote $1,700, dealership price $250. Obvious rip off…read moreattempt.

If I could give this Belle Tire location zero stars, I would. Absolutely pathetic customer service…read moreand management. I made a 12:00 PM appointment specifically for an alignment. The GM, Bob, personally checked me in, so there should have been absolutely no confusion that I had an appointment and was waiting for my vehicle. I then sat there for TWO HOURS, watching customers who arrived after me get serviced while nobody bothered to give me a single update. Bob, the GM who checked me in, never once came over to explain what was happening or why my car hadn't been serviced. Eventually, I had to go ask for a status myself. Another technician--not Bob--finally looked into it and told me I had somehow been marked as a "drop-off." How does the GM personally check in a waiting customer with a scheduled appointment and then have that customer entered as a drop-off? After wasting two hours of my day, they finally told me they couldn't perform the alignment because of wear on one tire. It took TWO HOURS to determine that? If the tire prevented the alignment, someone should have inspected it shortly after my noon appointment and told me immediately. The most unacceptable part is the complete lack of communication and accountability from the GM. Based on my experience, Bob's handling of this was completely incompetent. A general manager should be making sure customers are taken care of, not checking them in and then apparently forgetting they exist while people who arrived later are serviced. Belle Tire management should seriously evaluate whether Bob should be running this location because service like this does nothing but hurt the business and drive customers away. They certainly lost my business. Unprofessional. Disorganized. Incompetent management. Two hours completely wasted. I would NEVER recommend this location.

I brought my daughter's car in for new wiper blades. They did an excellent job getting us in, and…read morefinished, in a timely manner and the job was done well. They charged me $86 for new wiper blades and installation, which I think is extreme and gouging!!! I would not recommend anyone get wiper blades here! We will be extremely cautious if we have additional work done at Belle Tires.

One of the few honest, small-town mechanics left. They will explain to you exactly whats going on…read moreand exactly what needs to happen to fix it. I don't bother asking anymore, I just give them my truck and trust whatever they do. They've never overcharged me. They are always busy for a reason. Everyone that has lived around here for long enough knows this is the place to go.

Good service, honest mechanics and fair prices. Been a…read morecouple of times and have gotten good advice and if their is something they don't do, they are good to give your a recommendation of who can do it.

Alex was great! He kept me informed/updated as my car was in the shop. I can appreciate his…read morecustomer interaction with me. My tires were done in no time and I was back on the road. Thanks Alex!!

Outstanding !!! I was so pleased that I went there , Glen was amazing , took care of me smiled…read moreand everything an owner would want for one of their employees to do. Thank you guys you did an amazing job on the front end alignment and how to treat a customer.