Last Monday my battery in my car started tripping while I was on the freeway. I googled for Auto…read moreZone, and on the way, O'Reilly came first. Boy am I glad I stopped here! Sergio was theeee best! He first tried to clean my battery before jumping right into purchasing a new one. And when I say clean, I mean clean! After taking his time and cleaning it, he tested the battery and it read it was bad. Just to be sure, he tested it 4 more times! I ended up having to buy a new battery, and he installed it with no problem! He never made me feel like I was an inconvenience. I could tell he genuinely wanted to help me, and I appreciate that. I even tried to tip him, and he would not accept it. It was 9 am Monday morning, and his store was super busy, but he never made me feel rushed. Thanks again for helping me that morning Sergio! You turned my hectic Monday into a positive!

Nobody knows how to pick up the phone my car part was supposed to be there today but it won't be…read morehere until the morning. No one wants to help me and everyone has a trash ass attitude.

If I could give negative stars I would give them all DO NOT…read morePURCHASE FROM COMPANY Fraud fraud fraud fraud fraud - cómo se dice ? Oh yeah FRAUD They say they got good quality engines but they don't have nothing just a load of fraud Told me they'd return my money but it's been 90days now and crickets

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I go In all the time and always get treated well by Brenda in the commercial accounts dept she is a…read morereal go to but this guy here you should avoid he seems to be mad at the fact he applied here. He decided to talk to me crazy and dismissed my questions then antagonized me by repeating have a blessed day. We are at auto zone ain't nothing blessed about this trip this is business not religion.

I've been here on multiple occasions and I must say that this place is not only helpful but…read moredepending on what you need they can provide the service as well. Ivan- was nothing short of amazing, he was friendly, kind, and very knowledgeable about the products to buy as sometimes it's very easy to feel pressured to buy the most expensive items he was able to make the process easy. I want to thank Ivan for being able to get me in and out with no issues.

The best customer service and the sales team knows all the parts and the best part cheap price!read more

They are fast easy and affordable 10/10 recommend. Had one of my parts ready they had to order the…read moreother one but still ready the same time. Give them a call maybe they can help you and your pockets!

came in today for a fill here at modern performance Rashad got me right a 5 pounder great serviceread more

the crew over at modern performance are always more than helpful, and truly want to assist you any…read moreway they can. Seems very rare now, and I appreciate these guys

Sometimes I'm sad, sometimes smiley Sometimes I'm slow,…read moresometimes wily But when I need a part For me or my tart I will always come to O'Reilly This is the O'Reilly located on Bellaire way out west of Houston, a couple miles west of Belt 8, in Alief which is a pretty multi-ethnic part of town containing a lot of Vietnamese population. And it's really Anais little store with decent service and your average O'Reilly prices. They had what we need it and we appreciated them being here for sure. Owned by Bill = 1 star. Oh wait, they're not? Okay then I like them.

I always visit this location, and I've NEVER had a bad experience until today. I visited today to…read morehave my hood popped opened so I could have my battery checked, and put coolant in, however, I was not able to do that. Upon entering the store, no one was in line, I bought the item I wanted and when walking to the register, Kona, greeted me and asked me if I needed help with anything more. I asked her if she had anyone that could assist me with opening my hood due to said reasons, to which she happily obliged to help me herself. She was outside for a good 7 minutes, struggling with my hood, and as she's close to getting it open, a man named Luis, walks outside and stares at her for a second, before snakily walking up to both of us. Radiating off of him was pure, peon energy. I just knew he was going to say something to her. The energy was so strong you could almost smell it off of him. Smelled like straight up Bitch. He sees her working on my hood, and stupidly asks her what she's doing. Uh, she's helping me. What else could she possibly be doing with her arms inside my engine bay, up to her elbows trying to unstick my hood latch? Chillin'? Catching some rays? I inform him, myself, what she's doing, he straight up ignores me, and asks her again. LOL okay! Now she responds with the same exact answer. He then responds "You've been out here too long; you need to go back inside and help the customers. There's a line." So i'm like how unprofessional. Why are you berating her in front of a customer? Why aren't you helping on the registers Mr. Manager? Fill in where you fit in. And that's exactly what I ask him. To my amusement, he replies that he can't take her place. He cant help me. And i dont need to ask him why he cant. When I tell you I had to dig deep to keep all kinds of intrusive thoughts from winning over me, I dug past the core of hell itself. So again I ask him, okay she can go help on the registers, can you help me with my hood then? Again, his response? Nope. Okay cool. They go inside, and I walk inside to see what type of fire theyre working with. There is only two people in line. Three people, including Luis, are behind the registers. There is no line. There is no fire. And Kona? Idk where she was but she was not on the registers. What? Did he get all butthurt and send her to the back because I spoke up for her? Was his ego so bruised he had to small man syndrome a young girl? Wild. Due to that, my battery never got checked, my hood never completely opened, and i was not able to put the coolant, that I had purchased, from this exact same location a few weeks prior, into my car. Luis left me in a safety hazard. A Rut. When I tell you I drove 30 minutes home with my car like that? I did. What else was i supposed to do? I waited outside for 25 minutes to see if he'd send someone else to come assist me in the meantime or if he himself would come outside to check if i was still there and needed assistance by the time his "line" cleared out. Nope. Nothing. So I left. I don't care what problems he's having with women in his personal life, that's not my issue to bear, but if you want to take out your frail ego out on women then maybe working at a place you will eventually service a woman, isn't for you. Maybe working with women isn't for you. Maybe try a gay bar. That seems right up his ally. How unprofessional, how disgusting, how petty, how unnecessary. It would've taken NOTHING out his time, to switch places with Kona and assist me while she went back to the registers. But no. Look, treat your wife and kids like that, not me. I am not her.

Went there for the first time on Monday. While waiting for help. This employee was helping someone…read moreand cussing a whole lot. So I when I get to counter another guy helps me unprofessional as well Takes his mask off to answer my questions I said to him....... why are you taking off your mask He says so you can hear me I said I can hear you. He was like ma'am as if am a problem to him for saying that. (Signs says must wear mask) I said to him this must be mom and pop cause y'all so ruled and disrespectful Paid something for someone and lefted UNPROFESSIONAL POINT BLANK THEY DONT CARE ABOUT CUSTOMER SERVICE Wiliest and bissonet Houston

Came in I am a woman so off the bat they think we don't know anything about cars . VICTOR Asian guy…read moreis super rude to begin with . Ask for a part I had already called for tells me he only has the $160 part not the $60 I was told over the phone that was available. Ask him for any other part rushes me and is like is that all you need starts naming the parts I said is that all you need I'm like what is wrong with u continues to be rude so I just tell him to give me the part and forget the other if I really didn't need it I wouldn't have bought it . Go somewhere else this place is full of rude douchebags l. Not my fault he has to work there should of done better with ur life azzhole

I love this place because they offer every auto part you will ever need at cost! Where has XI…read moreParts been all my life? Since finding this gem of an auto parts distributor, I've purchased windshield wipers, OE spark plugs, engine mounts, air filters, cabin air filters, and oil filters and have saved so much money than if I had bought through the dealer or an auto repair shop. Located off HWY 90 and Dulles, it is a convenient location that will keep me coming here again and again. Efficient and prompt service, knowledgeable staff, and no-nonsense pricing. Just get what you need, pay, and leave. #Yelp100Challenge2016

Oh, you've been here before? Oreilly? If you say so…read more We used this O'Reilly Auto Parts and they did a really good job. They were very friendly and they had exactly what we needed. So we give them good ratings. And they're not too far from Chinatown and some of the places we eat, so very convenient. Definitely a very useful store, and they are friendly and they had the exact part that we needed. So we appreciate that and for that reason I will definitely come back to them in future - especially when I'm over this part of town. It's a chain, but a good one.

Roderick and George were incredibly helpful. We needed help with our car battery and they were…read moreknowledgeable and friendly. The store clearly states that it requires everyone to wear a mask and to stay socially distanced. I was disappointed to find that one employee didn't wear a mask the entire time. Also, we watched three customers walk in without masks on. Not a single employee said anything and that was disappointing. I really hope they will start to enforce their company's mask and socially distancing policies.

Store is very clean, it's just around the corner from where I live. I always go here for every…read morething I need for my truck. Mr. Willie is the manager and he and all his employees are very knowledgeable about the parts needed for my automobile repair. Thank You Guys.

I went to check my air or at least filled in some. My tire isn't bad because I just bought them…read morefrom them less than a year ago. Took me a minute to wait. The guy did not even his air pump to the nozzle. He just touched the tire maybe 2-3× and told me the tire is bad and need to be checked. Come on, check it first!!!!