Over the past two months or so I have been to six or seven auto zones in Arizona, California, and Nevada. This was the first time I have been welcomed by one of the managers as I entered the store. I felt truly assisted as if customer service still existed as I once remembered it to be once upon a time. Having said that, it was definitely a pleasure to experience as well as appreciated for the professional assistance provided to me today. Shout out to Bishop for being awesome and going above and beyond. Because of his help I bought some items and will be back for more because of the knowledge and ideas he opened me up to. I recommend this auto zone location 100% and hope your experience will be as beneficial to you and your needs as it was for me and mine. Two thumbs up! read more

AutoZone - Awesome AutoZone Location in Hisperia California - Auto Parts & Supplies Near Me - Hesperia, California

I had a great day today. auto zone guy named Edgar, helped me get a windshield wiper and also taught me how to install it. thanks so much for this wonderful experience read more

Tim helped me today, I would usually not leave a bad review for a mentally challenged kid but he really shouldn't be working the counter. Told me a part didn't exist, I had to look the number up for him. He then proceeded to screw up a store transfer for me. Thank you special Tim. I know auto part store workers don't know much, but funny set a new low bar read more

Called in, looking for a 3 inch to 3 1/4 inch silicone coupler reducer and Carlos or Carl (unsure of his name) picked up and told him what I needed, but he couldn't move forward unless I had a part number or tell him the year made and model I did tell him I had aftermarket parts on my car which he HUNG UP on me right when I told him that. Like dude just walk over there and put me on a hold and come back and say no or yes or look up if another store had it. After he hung up on me, I called back into the store and I think a Dan picked up. He was cool about it. Still didn't help me but at least he didn't hang up on me and told me I had to come in and look at what they have even though I am telling them what exactly what I needed. I get it I called 40 minutes before closing. It's not gonna take you 40 minutes to look up or walk over to the aisle and just look. I work in a customer service too bro and this is just complete laziness. read more

I don't even leave bad reviews for places cause things happen but absolutely do not come to this store. I came to charge my car battery cause the wife left the lights on. Simple fix. 2 hrs later I call and they don't even know what battery it is after i specified it's the battery you guys put the sticky note on.i was out on hold then when they came back they ask what I was calling for. Cool not a biggie sometimes ppl are busy. I go up there and this older Latino guy serves me I ask for my battery. Red flag #1 is when they said they'll load test it when I get there. I'm no idiot I am very familiar with how electrical components work. So he test it and not even a second later he says it's bad and I need a new battery and before I could tell him I tested it before to make sure it was worth charging he walks to the register to sell me a brand new battery. Keep in mind my car Ian barely 2 years old so there so way that battery is bad and again I inspected it myself. I went to a legitimate battery shop to test the shit again just to make sure I'm not crazy and they said it's good but it just low charged but it can be CHARGED no problem. Ok they didn't charge for testing it and I went to O'Reillys and they said the same thing about the wait to charge. Fine. Why o'reillys call back and say my battery is fine now and it's one of the better ones they've seen. TLDR: dishonest service . They will try to play you. Not everyone there is like that but specifically the older Latino guy that thought I was an idiot and tried to get 300$ go F*ck yourself. Imagine how many ppl that don't know better end up spending hundreds of dollars cause he is a dishonest . read more

03/30/2026 9:15 am I was assisted by Timothy I explained that I had purchased a bulb to replace it for the headlamp he came out and replaced no questions asked. Prior to that on Sunday 03/29/2026 I came and the white customer service guy said he couldn't change it big difference. Thank you Timothy. read more

Josh helped get my headlights I need and he installed them for me. I was thankful for the help. He was very helpful and kind. Not to many people are helpful anymore but he was . Thanks Josh read more

I'm here to see if they have any oil for this dish I'm trying to prepare at home, but i don't think I'll have any luck, I hope my chicken alfredo still comes out delicious read more

AutoZone - Jose and Juan - Auto Parts & Supplies Near Me - Hesperia, California

I came into AutoZone looking for a specific filter and was skeptical to ask about a second filter I needed. I decided to ask after buying one. Luckily, Shaila (I hope I spelled her name right) was helping me search my car model. She had just finished deescalating a situation with a guy, which she handled perfectly. Then happily assisted me afterwards. I was in an iffy mood coming in but her energy brought up mine read more

Went in for some car detailing supplies for my Jeep because it was filthy due to all the rain in this bipolar weather. Always a good experience at this Autozone. "Johnny C" was very nice, professional and helpful. Thank you read more

I went into auto zone today and didn't know what to get and employee Julian helped me out and was so kind and knowledgeable at his job. Great customer service!! read more

Candi was very helpful. definitely coming back whenever I'm in need of auto parts! Candi was very helpful. definitely coming back whenever I'm in need of auto parts! read more

Came to get my battery replaced and Ashley was very polite and helped me change my battery!

Great customer service. The manager Johnny took amazing care of me. Very satisfied with the service.

Slow service store was empty and still had a long wait in line. Personell was on personal phone.

Amazing customer service! Thank you Johnny for answering my questions and helping me find what i needed.

I avoid autozone at every single cost but sadly last night this place was the only one open that had the transmission fluid I needed otherwise I would have gone to orielly or Napa but they were closed which sucked. Anyways I came in here and needed transmission fluid and a pump to pump it in. Spent 15 bucks on a bullshit thing they called a pump wtf it didn't do a damn thing completely useless another time autozone has ripped someone off. It wouldn't have even worked as a siphon it was a hose with a little ball in the middle to hand pump that's all they had and it busted apart leaked everywhere and just didn't work. So freaking stupid. I will avoid autozone for the rest of my life. Take business to another company. read more

Slow slow slow so damn slow why do i come here if You love waiting in line to make a purchase then this is your place read more

I came in with a good amount of questions and one of the workers named "Genaro s." Was more then happy to help and took care of every question I had. His customer service was amazing. I highly recommend going to him. He's very personal and again very helpful. read more

They will charge you twice. And staff is rude. There is always a line and I have tried to use my rewards and every it just so happens the computers are down. Get it Together Man!!! read more

I went in there to purchase WINDHIELD WIPERS. Very nice staff. they even installed them, free.. WOW! read more

I needed a part and Isaiah answered the phone helped me find my part and put it aside so it would be there when I arrived he was vey polite and professional. Thanks Auto zone you almost always have what I need. read more

You guys need to hire some females that aren't lazy and without attitude. I was there to pick up a car part that was already paid for. As soon as it was my turn in line, the female said " I can't help you, I'd have to go back and look for the part. Get back in line for someone else to assist you." Sounds like pure laziness to me.... this was BS and upsetting. read more

Terrible customer service! Would not go back again! I went simply to buy equipment for an oil change and they kept sending me back and forth. They gave me incorrect information for my car. Would definitely not visit this store again. read more

This location has the worst customer service out of any locations located in the desert they have very rude and unprofessional StaffAnd none of them no customer service at all I would not recommend anyone coming to this location nor would I spend any more money here the staff needs Someone in charge over here read more

The people here don't know what they're doing. They couldn't help me find the oil filter I needed. I was on hold for like 20 minutes while they tried to figure it out. Long story short they couldn't help me. I would just go to O'reilly read more

Needed brake light switch for 2004 durango. Pep Boys-$14, not in stock. Oreilly-$15, in stock. Napa-$18,in stock. Autozone-$55, in stock. $55??? Why the hell is it 3 times more costly at autozone? I asked the parts counter man...he couldn't answer. Of course, I went to Oreilly. I don't dislike autozone...but I will ALWAYS call at least 3 stores. read more

FYI: the oil tanks here will forever be full for all of eternity and probably even after they go out of business. They pick up oil "everyday" but somehow they get "forgotten". Don't bother asking when to come back because no one there knows when they will be emptied. They will however, let you know where else you can drop off your oil. Somewhere where they have a super nice staff who are always willing to help and the name of the business rhymes with o'milley and is across the street. read more

The people that work here are so nice, I needed windshield wipers and the gentleman that worked here put them on for me I didn't get his name but It was really nice of him and I really appreciate it. read more

Went here yesterday to purchase a filter, like always parts counter line was long (as usual) . I pulled my own filter from the shelve and went to the register to pay. But due to the line for the parts counter I had to wait to pay for my filter. I waited 8 min for a cashier , no one came to ring me out ,so I left and went to O'reilly's across the st. I was in and out in minutes . You would think Autozone would have a dedicated cashier while the parts counter handles customers in the line. This store always has a line . I don't know if it's due to short staffing or incompetent employee's. Even getting parts from the commercial dept is ridiculous . I use Autozone commercial for my business but I hate coming to this location. I will not be back and will make a drive to another location for better service . Good thing O'reilly went in across the st. To bad yelp doesn't have a no star because they don't deserve even 1 star read more