I like to bring my Subaru to Capital for all of it's regular service. I know you "pay more" but…read moreit's worth it knowing things are done right and you have a history with a place. I've never experienced the sales side of the dealership so cannot relay any knowledge there but they have some cars on the lot.

I put down a $1,000 deposit on a demo car deal. After catching dishonest behavior during the…read moreprocess, I decided not to move forward with the purchase and requested a refund. That's when the nonsense began. First, they gave me a fake-looking receipt and claimed the refund would hit my account in 10 days. Over 13 days passed -- no refund. I contacted my bank, and they confirmed no refund was ever initiated. I left voicemails at Capital Subaru -- no response. When I showed up in person, no one could tell me where my money was. They were totally disorganized, and no one had answers. Then someone actually had the audacity to ask if I had checked the correct bank account. Like... what?! Do you think I'm showing up here because I forgot where I bank? That's incredibly disrespectful. And when I called out how shady this whole situation felt, they told me to "be professional." No. Be professional? Bitch, give me my money. What's even worse -- they changed their story and suddenly claimed I'd be getting a check in the mail from corporate in 3 weeks. When I asked for corporate's phone number (again), the guy said he "had to go find it." Who doesn't know their own corporate number or have it ready for customers? It took him three full minutes to look it up. The joke? I had already found the number myself with a quick Google search, and I had already contacted corporate directly. They told me they weren't aware of the issue at all but said they'd escalate it to the account manager. So now, I get to wait and hope I get my money back. This whole thing is not even about the $1,000 anymore -- it's about trust, accountability, and basic integrity. It's incredibly frustrating and a huge letdown given the high-quality service I've received in the past from their service department. Stay far away from Capital Subaru. Don't trust their paperwork, don't trust their word, and definitely don't trust them with your money.

They stock low quality parts. They offer lifetime warranties on their parts, but if that part fails…read moreand causes further damage, they will not do anything unless you opt to pay hundreds of dollars in labor, for a shop to do all your work. These part stores "encourage" DIY, but are quick to turn their back on you. After I bought a timing chain tensioner from them and installed it PROPERLY (Toyota ASE certified mechanic verified), it then failed after 3 weeks. It caused in excess of $3,600 of repairs. O'Reilly simply does not care.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I mean, I've never had a bad experience but never had a good one either. The staff always seems…read moreuninterested or even there. They never smile or talk and simply just take your order and out the door you go. Besides that the store is always really clean and very organized. They also are very quick on restock and whenever I need something they don't currently have I usually only have to wait a day or two. Store is great and always have what you need but the staff just seems unwelcoming.

Mr. Brian was exceptionally kind and helpful in getting our car back on the road! Our battery had…read moregone bad and he went over and above to charge it there and make sure it was actually bad before we bought a new one and then he installed it for us even as it was getting close to time for them to close. Great customer service experience!

I've been here a few times, usually looking for parts. It costs $3 to get in, which is great for…read morethem because they get something from people who come to shop. Minimum age is 16, which is a bit annoying. A 12-15 year old can be of great help. So my son sat in the car. I brought with me a part I had designed to test fit - which I had done before, and I planned to buy a car console. This time they said no external parts come in because of theft. They used to just mark them. I had clearly made my part and it had my markings on it. Oh well. The staff were nice enough. The real benefit of this particular yard is that they have a pretty large selection. Just bring tools and don't tear stuff up, leave the rest in good condition. I found what I was looking for and ended up buying two items.

Well stocked and easy to find cars. I wish they had more tools to rent. Plenty of parking and law…read moreenforcement gets a discount at check out. $3 all day admission.

I called ahead 8 minutes before I pulled in the lot-- told them I had a presentation in an hour…read morethat I was headed to and my truck hadn't started at the gas station down the road... Osman had me checked out and a new battery installed in my truck in less than 12 min. This kind of service cannot go unrecognized!! I am so appreciative of him and his QUICK help on the fly! 10/10 recommend this business and asking for Osman

Quick and friendly service. The check engine light on my car came up. Stopped in and they…read moreimmediately got someone to come outside and did a check for me. Saved me 50 dollars!

Do not go to Advance Auto Parts on Battleground Avenue if you are female. They run to the back of…read morethe store or act seriously busy at the register. I asked for help with a dead battery. He ran his little test and said I was wrong. After I had been jumped in my driveway! I went to my dealer and they installed a lifetime battery for $75 more than Adance Auto would have charged! Do not go to Advance Auto if you are female. Their misogynist attitude is obvious.

I went to Advanced Auto on Alamance Church Rd. in Greensboro not knowing why no e of my rear lights…read morewere not working. The store was closing in ten minutes, but Leon was more than willing to assist me. He went out to my vehicle, opened the trunk, removed the bulbs, went back in to get the correct bulb(s), put them in for me and even told me what was needed when one of them didn't not function after installation. Leon went above and beyond the call And I am grateful!

I was informed that I will require new front brakes for my upcoming inspection and was given a…read morequote so as "not to surprise me." To my astonishment, my brakes failed a month before my next inspection. I even paid $12.00 less for parts adjustment when I received my new brakes today. Fair, prompt, and effective. really satisfied, and the receptionist was really kind!

I stopped by here around 11:40am on a Wednesday morning to get some windshield wiper blades. They…read morehad a sign with an offer of $8 off Rain-X blades. Eric welcomed me as soon as I came in by asking what I needed. After I told him, he asked for my car information so that he could look up what size blades my car required. Once he had the information needed, he walked me over to the blades and described each of the different brands and their quality/performances. I ultimately decided to get the RainX Advantedge (which was the highest quality) for $37.99 a piece and $81.11 total. After I paid for them, he installed them on my car for me as well. When he was done, I also had him check my battery as I had recently drove to FL for a short cruise and my car battery was completely dead when I returned. After checking it, it was fine. He also checked the alternator for me as well, which had no issues. Eric's customer service was outstanding and he was extremely helpful and informative! It just so happen to rain less than an hour after I got them, so I was able to try them out. It then rained more heavily the next day so I was really able to test them out. They are amazing and I definitely recommend them!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We had a flat driving to Greensboro at about 5pm on Friday. Discount tire said they would look at…read moreit if we could arrive at the store before closing at 6pm. AAA came quickly, changed the tire and was able to make it. Discount Tire was able to access and fix the tire for free. Truly excellent service for an out of towner.

These guys are great! Super clean building and shop. Very friendly and knowledgeable. Terrific…read morepricing and fast service! This is my go to from now on! Highly recommended!! Thank you!!